Modus POS

Modus POS provides retail and restaurant point of sale (POS) systems, merchant services, and ongoing support for businesses that need reliable, high‑performance checkout and management tools.

We focus on:

• Modern touchscreen POS hardware and software bundles
• Powerful databases and cloud services
• Solutions tuned for both speed at the counter and robust back‑office reporting

Offices and service area

• Offices in New York, NY and Jacksonville, FL
• Serving businesses across the United States and Canada

Types of businesses we serve

We specialize in POS solutions for:

Restaurant and food service

• Quick service restaurants
• Fast food
• Bars
• Coffee shops
• Sandwich shops
• Bakeries
• Cafés
• Juice bars
• Bubble tea shops

Retail

• Clothing stores
• Gift shops
• Supermarkets
• Grocery stores
• Convenience stores
• Pharmacies
• Food shops
• Liquor stores
• Hardware stores

Specialty and niche

• Frozen yogurt shops
• Candy stores
• Wine shops and wineries
• Pet shops
• Beauty supply stores
• Party supply stores
• Baking supply stores
• Vitamin and health stores

What customers can expect

Power

Our POS systems are built for performance, using modern processors, memory, databases, and cloud services so they stay fast and responsive in busy retail and restaurant environments.

Reliability

• Up to 5‑year warranty on POS solutions (where offered)
• Dedicated support teams based in New York City and Jacksonville
• 24/7, 365‑day access to support so you can reach a real person when you need help

Innovation

We adopt and support modern payment and reporting technologies, including:

• Cloud reporting
• Apple Pay
• Google Pay
• NFC and EMV
• Contactless payments

Contact details

• Phone: 347-746-9796
• Website: https://moduspos.com
• Email: (see contact details on our website for the latest address)

Supported card brands include (but may not be limited to):

• Visa
• MasterCard
• Discover
• American Express

Card networks set interchange fees (the base cost of processing). Modus POS adds a clearly defined fee structure on top of interchange.

Simple volume‑based pricing

Processing fees are based on your monthly card transaction volume. Interchange fees from the card brands still apply; the amounts below are Modus POS's own fees on top of interchange.

Under $25,000 per month

• Transaction fee: $0.10 per transaction
• Modus POS fee: 1.00% of transaction value
• Monthly fee: $9.95

Between $25,000 and $100,000 per month

• Transaction fee: $0.08 per transaction
• Modus POS fee: 0.50% of transaction value
• Monthly fee: Not listed on the public chart – contact Modus POS for the current monthly fee for this tier.

Over $100,000 per month

• Transaction fee: $0.06 per transaction
• Modus POS fee: 0.25% of transaction value
• Monthly fee: $0.00

Key notes

• Pricing is volume‑based and tied to card‑brand interchange.
• There are no hidden fees or bill‑back style pricing listed in the public chart.
• Exact statements and total effective rates will depend on your card mix (card types, swiped vs. keyed, etc.).

For a detailed quote, including your specific effective rate based on card mix and volume, please contact Modus POS sales.

POS support

Modus POS provides ongoing technical support for point of sale systems, with a focus on restaurant and retail environments.

Key points:

• NYC‑based technical support team, with additional coverage from Florida
• Help with Aldelo and pcAmerica point of sale systems
• Assistance even if you bought your POS elsewhere (assessment, menu build, and installation support)
• No "silly" questions – the team will walk you through issues step by step

If your current POS provider does not respond, Modus POS can review your setup and advise on next steps.

POS services

Modus POS offers a range of professional services around the POS system:

Menu programming (restaurants)

• Build‑out of your restaurant menu in the POS
• Includes your branding, logo, modifiers, specials, and promotions
• Pricing depends on menu size and complexity (contact sales for a quote)

Inventory management (retail and grocery)

• Import and standardize inventory databases for small shops up to chain supermarkets
• Help with price adjustments and vendor information
• Pricing depends on inventory size and complexity (contact sales for a quote)

Professional installation

• On‑site installation of POS systems where available
• Networking, wiring, and cable management
• Pricing depends on the size and layout of the location (contact sales for a quote)

Support plan tiers and pricing

Modus POS offers tiered support plans to match your needs. Plan features may include initial POS training, phone support, knowledge base access, backups, system health checks, and more. Specific inclusions depend on the plan.

Overview of plans

| Plan | Monthly price | Typical phone support hours (EST) | Notes | |--------|---------------|------------------------------------|-------| | Mint | $100 / month | 9am – 7pm EST | Designed for smaller setups (1–3 stations). | | Amber | $150 / month | 7am – 2am EST | Includes extended support hours. | | Zephyr | $200 / month | 7am – 2am EST | Higher‑tier plan with expanded coverage. |

Additional notes:

• On‑site support is only available in the New York Metro area.
• For 3+ stations, contact the sales team for a customized quote.
• Menu update coverage depends on the size and complexity of your menu and does not include a complete menu overhaul.

For full details of what is included in each plan and the latest pricing, please contact Modus POS sales or support directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.