Missioncloud

Mission helps businesses optimize technology investments, enhance performance and governance, scale efficiently, secure data, and adopt innovation. Its AWS experts support generative AI adoption and the migration, management, and modernization of cloud environments.

CDW acquired Mission in 2024, combining Mission's AWS expertise and agile innovation with CDW's enterprise-scale resources. The combined organization provides AWS lifecycle coverage from strategy and migration through AI implementations and managed services.

Mission by the numbers

• 500+ AWS customers
• 5,000 AWS customer projects completed
• 18 AWS competencies
• 800+ AWS certifications
• AWS Premier Tier Partner

Mission's competencies include generative AI, machine learning, data and analytics, migration, security, cloud operations, DevOps, storage, healthcare, life sciences, government, education, financial services, and other areas.

Managed services packages

• Cloud Gateway: Cost management, optimization, best practices, cloud governance, and on-demand DevOps.
• Cloud Foundation: Everything in Cloud Gateway, plus 24/7 enterprise support and Technical Account Management access.
• Cloud Operate: Monitoring, 24/7 alert response, and AWS operational best practices to support availability, performance, and uptime.
• Cloud Secure: Protection for cloud resources, endpoints, and credentials using CrowdStrike's security platform and Mission's AWS expertise.

Professional services

Mission's professional services include AWS modernization, data engineering and analytics, visualization, data science, machine learning algorithms, and machine learning operations. Modernization uses approaches such as containerization, serverless computing, and microservices.

AI products and solutions

• Chatbot Builder: Intelligent conversational experiences available 24/7 for customers and employees.
• Intelligent Document Processing: Extract actionable data from unstructured documents, reduce manual effort, and unlock insights.
• ML Model Builder: Custom machine learning models built on proprietary data for unique business challenges.
• Amazon Connect: Contact center solutions designed to reduce call volume, speed up onboarding, and improve consistency.

Mission also offers partner-funded assessments, including AI on Mission, Cloud Score, Migration Roadmapping, and Security Posture Scan.

Financial services on AWS

Mission provides cloud and AI solutions for insurers, banks, trading operations, payment startups, crypto innovators, fintech companies, and financial data providers.

Mission takes a cloud-native approach to building AI and other solutions on AWS, helping financial services organizations address digital transformation, cybersecurity, changing regulations, data security, and performance.

Industry capabilities

• Insurance: Forecasting, analytics, machine learning, customer engagement, and compliance support.
• Banking: Safe experimentation and improved performance, security, consistency, and customer focus.
• Capital markets: High-performance, fault-tolerant, highly available architectures with real-time analytics.
• Payments: Auditable, fault-tolerant, secure architectures and scalable big data systems.
• FinTech: Development and operational practices that support dynamic lifecycles, integration, and flexible scaling.
• Data providers: Data processing, distribution, analytics, machine learning, and AI solutions for large transaction volumes.

AWS capabilities

• PCI and SOC compliance frameworks
• Risk management and analytics
• Legacy-to-AWS migrations
• Role-based architectures and governance policies
• Data visualization and generative business intelligence
• Containerization and microservices

These capabilities are intended to help financial services organizations strengthen security and compliance, improve analytics, and build scalable, resilient infrastructure.

Mission's migration guidance includes total cost of ownership forecasting, AWS architecture design, and planning intended to minimize interruptions and downtime. AWS-certified architects identify blockers, help avoid delays, and assess the current infrastructure to reduce overprovisioning and clarify future AWS spend.

Three-phase migration process

1. Assess: Mission's Assess Factory methodology covers migration discovery, design, and planning. It produces a validated plan with costs, timelines, architecture, risks, and modernization options.
2. Mobilize: Mission and AWS address readiness gaps, prepare a Landing Zone, align networking, security, and account structure with business objectives, and execute migration waves with change control and status reporting.
3. Modernize: Workloads are migrated and validated, then selectively improved for performance, resiliency, security posture, and cost efficiency. Mission completes the process with knowledge transfer, documentation, configuration templates, and operating guidance.

Migration types

Mission supports:

• Virtual machine migrations
• Database migrations
• Microsoft-to-AWS migrations
• Azure-to-AWS migrations
• GCP-to-AWS migrations
• QuickSight migrations

Available migration strategies include rehost, relocate, replatform, and refactor. The appropriate approach depends on the customer's current environment, business objectives, timeline, and cost-of-ownership requirements. Migration duration varies by workload complexity and strategy; some migrations take weeks, while others unfold over multiple phases for a year or more.

Benefits and use cases

Amazon OpenSearch Service supports:

• Log analytics
• Application monitoring
• Clickstream analytics
• Full-text search
• Real-time analytics
• Flexible dashboards and visualization

Mission can help organizations migrate data from multiple sources into Amazon OpenSearch. Its work includes creating a migration plan, indexing data, determining cluster size, planning for future scaling, and integrating OpenSearch with existing applications and microservices.

Mission also designs data ingestion architectures for large and diverse data volumes, with attention to ingestion speed, performance, and cost-effective scaling.

AWS integrations

Amazon OpenSearch solutions can integrate with:

• AWS Redshift
• AWS Kinesis
• AWS Glue
• AWS EMR
• AWS OpenSearch
• AWS MSK
• AWS Athena
• AWS QuickSight

Mission supports both migrations to Amazon OpenSearch and optimization of existing OpenSearch clusters.