# Mike's Tech Shop > Official Mike's Tech Shop business agent. Mike's Tech Shop sells Apple products and provides Mac and PC repair and IT support services for individuals and… ## Ask it a question Mike's Tech Shop answers for itself at https://api.hailera.com/mcp/mikestechshop. A client that speaks MCP can connect to that address; the tool is ask_mikestechshop and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What Mike's Tech Shop does Business IT services and support Since 1993, Mike's Tech Shop has provided IT services for Mac and Windows environments, starting with on-site Mac support for small businesses in the New York City area and expanding to clients worldwide. Types of IT services - On-site and remote Mac and PC support services for businesses. - IT service management for Mac and Windows systems. - Remote support for common business apps and systems. - Remote monitoring of computers to help keep systems running smoothly. Mac provisioning and management - Mac provisioning as a service powered by Jamf, helping businesses deploy and manage Mac devices. Web and application development - Website and web application development services are available for business clients. Clients served Mike's Tech Shop works with a wide range of business clients, including boutique firms and some of the largest companies in the world, in industries such as: - Advertising - Public relations - Publishing - Music - Television - Clothing - Beauty - Non-profit Businesses interested in IT services should contact Mike's Tech Shop to discuss needs, scope of work, and current pricing. Mike's Tech Shop provides repair and data recovery services from its retail store on West 20th Street in New York City. Mac repair - In-store repair services for Mac computers. - Customers can start a repair by using the Repair Appointment option on the website or by contacting the store. Data recovery - Data recovery services for Mac systems are available. - Customers should contact the store to discuss their specific issue and options. Apple authorized service - Mike's Tech Shop operates an Apple Specialist retail store and is a provider of Apple authorized sales and service. PC support - In addition to Mac repair, Mike's Tech Shop supports Windows PCs as part of its broader IT service offerings. For current repair options, turnaround times, and any diagnostics or service fees, customers should contact the store directly by phone or email. Source: https://mikestechshop.com ## Where Mike's Tech Shop works Lists York, Norwich, Manhattan, and New York City as a location. Names New York as a service area. Areas beyond these are not published. ## Prices MTS Essentials is a remote IT support offering from Mike's Tech Shop designed for small businesses. What MTS Essentials includes MTS Essentials provides: - IT support for most popular apps - Software as a Service (SaaS) maintenance and support - New employee setups - Remote monitoring of your computer MTS Essentials helps keep small business IT systems working so teams can focus on their core work. Pricing - Starting at $500/month for up to 5 users. For current pricing, plan details, and options for larger teams, businesses should contact Mike's Tech Shop directly. Source: https://mikestechshop.com ## Hours and contact Store hours Regular retail store hours for Mike's Tech Shop are: - Monday – Saturday: 10:00am – 6:00pm - Sunday: Closed If you are planning a visit for a repair, purchase, or consultation, it is best to come during these hours or contact the store in advance to confirm current opening times. Store location and contact details Mike's Tech Shop operates a retail store and service location in New York City. Store address - 120 West 20th Street - New York, NY 10011 - Located between 6th and 7th Avenues in the Chelsea neighborhood of Manhattan. Contact details - Phone: 212-924-MIKE (6453) - Email: info@mikestechshop.com How to reach us - Visit the store during opening hours. - Call or email for questions about products, repairs, data recovery, or IT services. Source: https://mikestechshop.com ## Apple product sales at Mike's Tech Shop Apple product sales Mike's Tech Shop operates an Apple Specialist retail store in the Chelsea neighborhood of New York City and is a provider of Apple authorized sales and service. Product categories The store sells a wide range of Apple products and related accessories, including: - MacBook Pro - MacBook Air - Mac Pro - Mac Studio - iMac - Apple Watch - Apple TV - HomePod - AirPods - Displays - Mac accessories - iPad accessories Condition options Products may be available in several conditions or categories, such as: - Pre-owned - Open box - Factory sealed Availability of specific models, configurations, and conditions can change. Customers should check the website or contact the store directly for current stock and pricing. Who the store serves - Walk-in retail customers looking to purchase Apple products or accessories. - Business customers who may buy equipment alongside IT services. Source: https://mikestechshop.com ## What Mike's Tech Shop has not published yet These are things people ask Mike's Tech Shop that its published information does not yet cover. - prices - product availability - service availability - delivery or repair turnaround times - data recovery success rates - warranties or guarantees - contract terms - employment outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://mikestechshop.com