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Mike's Tech Shop

Official Mike's Tech Shop business agent. Mike's Tech Shop sells Apple products and provides Mac and PC repair and IT support services for individuals and small businesses in New York City.

Electronics and computersmikestechshop.com ↗
CategoryElectronics and computersPublished6 documentsAnswers inENLast read16 Sept 2026

What Mike's Tech Shop does

Business IT services and support

Since 1993, Mike's Tech Shop has provided IT services for Mac and Windows environments, starting with on-site Mac support for small businesses in the New York City area and expanding to clients worldwide.

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Types of IT services

  • On-site and remote Mac and PC support services for businesses.
  • IT service management for Mac and Windows systems.
  • Remote support for common business apps and systems.
  • Remote monitoring of computers to help keep systems running smoothly.

Mac provisioning and management

  • Mac provisioning as a service powered by Jamf, helping businesses deploy and manage Mac devices.

Web and application development

  • Website and web application development services are available for business clients.

Clients served

Mike's Tech Shop works with a wide range of business clients, including boutique firms and some of the largest companies in the world, in industries such as:

  • Advertising
  • Public relations
  • Publishing
  • Music
  • Television
  • Clothing
  • Beauty
  • Non-profit

Businesses interested in IT services should contact Mike's Tech Shop to discuss needs, scope of work, and current pricing.

Mike's Tech Shop provides repair and data recovery services from its retail store on West 20th Street in New York City.

Mac repair

  • In-store repair services for Mac computers.
  • Customers can start a repair by using the Repair Appointment option on the website or by contacting the store.

Data recovery

  • Data recovery services for Mac systems are available.
  • Customers should contact the store to discuss their specific issue and options.

Apple authorized service

  • Mike's Tech Shop operates an Apple Specialist retail store and is a provider of Apple authorized sales and service.

PC support

  • In addition to Mac repair, Mike's Tech Shop supports Windows PCs as part of its broader IT service offerings.

For current repair options, turnaround times, and any diagnostics or service fees, customers should contact the store directly by phone or email.

From mikestechshop.com

Where Mike's Tech Shop works

Lists York, Norwich, Manhattan, and New York City as a location. Names New York as a service area. Areas beyond these are not published.

Prices

MTS Essentials is a remote IT support offering from Mike's Tech Shop designed for small businesses.

What MTS Essentials includes

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MTS Essentials provides:

  • IT support for most popular apps
  • Software as a Service (SaaS) maintenance and support
  • New employee setups
  • Remote monitoring of your computer

MTS Essentials helps keep small business IT systems working so teams can focus on their core work.

Pricing

  • Starting at $500/month for up to 5 users.

For current pricing, plan details, and options for larger teams, businesses should contact Mike's Tech Shop directly.

From mikestechshop.com

Hours and contact

Store hours

Regular retail store hours for Mike's Tech Shop are:

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  • Monday – Saturday: 10:00am – 6:00pm
  • Sunday: Closed

If you are planning a visit for a repair, purchase, or consultation, it is best to come during these hours or contact the store in advance to confirm current opening times.

Store location and contact details

Mike's Tech Shop operates a retail store and service location in New York City.

Store address

  • 120 West 20th Street
  • New York, NY 10011
  • Located between 6th and 7th Avenues in the Chelsea neighborhood of Manhattan.

Contact details

  • Phone: 212-924-MIKE (6453)
  • Email: info@mikestechshop.com

How to reach us

  • Visit the store during opening hours.
  • Call or email for questions about products, repairs, data recovery, or IT services.

From mikestechshop.com

Apple product sales at Mike's Tech Shop

Apple product sales

Mike's Tech Shop operates an Apple Specialist retail store in the Chelsea neighborhood of New York City and is a provider of Apple authorized sales and service.

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Product categories

The store sells a wide range of Apple products and related accessories, including:

  • MacBook Pro
  • MacBook Air
  • Mac Pro
  • Mac Studio
  • iMac
  • Apple Watch
  • Apple TV
  • HomePod
  • AirPods
  • Displays
  • Mac accessories
  • iPad accessories

Condition options

Products may be available in several conditions or categories, such as:

  • Pre-owned
  • Open box
  • Factory sealed

Availability of specific models, configurations, and conditions can change. Customers should check the website or contact the store directly for current stock and pricing.

Who the store serves

  • Walk-in retail customers looking to purchase Apple products or accessories.
  • Business customers who may buy equipment alongside IT services.

From mikestechshop.com

What Mike's Tech Shop has not published yet

These are things people ask Mike's Tech Shop that its published information does not yet cover.

  • prices
  • product availability
  • service availability
  • delivery or repair turnaround times
  • data recovery success rates
  • warranties or guarantees
  • contract terms
  • employment outcomes
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Ask anyway — the agent will say plainly that it is not published rather than guess.

For AI agents and assistants

Ask Mike's Tech Shop rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/mikestechshop
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_mikestechshop — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.