# Mestiza Shop > Official Mestiza Shop business agent. Mestiza Shop is a Chicago boutique and online store offering Mexican and Latinx-inspired gifts, apparel, jewelry, home… ## Ask it a question Mestiza Shop answers for itself at https://api.hailera.com/mcp/mestizashop. A client that speaks MCP can connect to that address; the tool is ask_mestizashop and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Mestiza Shop About Mestiza Shop Mestiza Shop is a Mexican and Latinx-inspired boutique and online store based in the Pilsen neighborhood of Chicago, Illinois. Founded in 2004 by artists and entrepreneurs Lorena and Sugeiri, Mestiza curates a mix of traditional and modern pieces that celebrate Latinx culture and heritage. After starting at 1010 W. 18th Street and focusing on online sales and local art markets from 2009–2016, Mestiza reopened in 2017 at a new Pilsen location and continues to support and highlight local artisans. Social consciousness is central to Mestiza's mission. Most artisan work is sourced directly from makers or via fair-trade companies. Products and categories Mestiza offers a curated selection of: - Jewelry - Clothing and apparel (including T-shirts and Mexican-style clothing) - Accessories (such as coin purses, cushions, keychains and pins) - Housewares and home decor - Stationery and paper goods - Kids items - Kitchen and dining items - Beauty and wellness items - Art and handmade local artisan goods Many products are one-of-a-kind or handmade pieces that may have natural variations or imperfections due to the way they are created. Shopping options Customers can shop: - In-store at the Pilsen boutique in Chicago - Online via the mestizashop.com website For specific product details, sizes, and current prices, customers should refer to the individual product pages on the website or contact the shop directly. Source: https://www.mestizashop.com ## Where Mestiza Shop works Lists Frederick and Chicago as a location. Names Illinois and United States as a service area. Areas beyond these are not published. ## Hours and contact Store location Mestiza Shop is located in the Pilsen neighborhood of Chicago, Illinois. - Address: 1444 W 18th Street, Chicago, IL 60608, United States Contact details - Email: info@mestizashop.com - Phone: (872) 395-1814 For any questions about products, orders, shipping, or returns, customers can contact the shop by email or phone. Opening hours Current store hours: - Tuesday – Friday: 11:00 AM – 6:00 PM - Saturday – Sunday: 11:00 AM – 5:00 PM - Monday: Closed If a customer plans a special visit or is traveling from out of town, they should check the website or contact the shop to confirm hours in case of holiday or event changes. Source: https://www.mestizashop.com ## Shipping, pickup and returns policies Shipping - Orders usually ship within 48 hours on orders placed from Tuesday to Thursday. - Orders placed from Friday to Monday are usually shipped the following Tuesday. - Mestiza Shop uses USPS as the primary shipping carrier. - If a customer prefers a different carrier, the shop can provide a shipping quote and adjust the shipping payment accordingly. - The website advertises $8 standard shipping; customers should refer to the website or their cart for the most up-to-date shipping rates. In-store and curbside pickup For Chicago-area customers: - In-store pickup is available for online purchases; this option can be selected at checkout. - Customers can add a note at checkout if they would like curbside pickup. The shop will provide instructions for pickup after an order is placed. Return policy - All sales are final on one-of-a-kind items, paper products, and fabric. - A 5-day return is allowed on unused items with the receipt. - Due to the nature of many handmade and artisan items, some products may be individually painted, detailed, decorated, or made from materials with natural variations or imperfections. - Mestiza cannot accept returns or provide credit for items containing natural blemishes or other imperfections that occur naturally, due to the material used or how the item is created. - The shop cannot accept returns for any items that have been worn, washed, or removed from the original packaging, unless the item is defective (for example, a hole in a sock on the first wearing). Customers with questions about a specific item, shipping option, or a potential return should contact the shop directly for clarification before purchasing. Source: https://www.mestizashop.com ## What Mestiza Shop has not published yet These are things people ask Mestiza Shop that its published information does not yet cover. - prices - product availability and stock levels - delivery times or shipping speeds - return or exchange guarantees beyond the stated policy - custom orders or personalisation promises - health, wellness or beauty outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.mestizashop.com