Menlo, Inc.

• K-12 schools and school districts across the United States
• Libraries that support K-12 education
• Civic organizations, including municipalities, cities, local governments and community organizations

Mission and philosophy

Menlo believes that stronger, more reliable technology helps create better education and better communities. The team focuses on:

• Delivering excellent, dependable technology services
• Providing cost-effective and efficient technology solutions
• Enabling schools and communities to spend less time managing technology so they can focus on what they do best

Technology is treated as a driver of change and improvement rather than something static. Menlo aims to be a "game changer" in how technology supports schools and communities.

Core values

Menlo highlights the following core values:

• Results
• Dominate
• Bold
• Improvement
• Passion
• Decisive
• Strategy
• Consistency
• Speed
• Leadership
• Play Hard

Company background and growth

Key milestones in Menlo's history include:

• 2010 – K12itc is founded by former school district technology director Brad Sandt.
• 2012 – K12itc opens its first headquarters in Kansas City, Missouri.
• 2014 – K12itc opens a data center in Chicago to expand services and reach more schools.
• 2015 – Launch of Albert, K12itc's outsourced IT platform for managing K-12 technology infrastructure.
• 2017 – Expansion into Colorado through partnerships with school districts.
• 2018 – Civic ITC launches, and Menlo, Inc. is established as the umbrella organization for K12itc and Civic ITC.
• 2020 – Expansion into Arizona and opening of Menlo's headquarters in Kansas City's Crossroads Arts District.
• 2022 – Expansion of K12itc into Arkansas and Minnesota.
• 2023 – K12itc and Civic ITC are serving schools and communities from coast to coast.

Awards and recognition

Menlo and its brands have received several recognitions, including:

• KC's Fastest-Growing Technology Companies – Kansas City Business Journal (2020–2023)
• Small Business of the Year and Mr. K Award – Kansas City Chamber of Commerce (2016)
• Healthy KC Gold Certified – Healthy KC (2020–2025)
• Top 4 Most Innovative Company and Tech Innovation Showcase Company – National School Boards Association (2017)
• Small Business Superstar – Kansas City Chamber of Commerce (2021–2025)
• Fastest-Growing Company in Kansas City – Kansas City Business Journal (2014)

• K-12 public, private and charter schools
• School districts
• Libraries that support K-12 education

Focus and approach

K12itc focuses on helping schools manage and improve their technology environment so educators can concentrate on teaching and student outcomes. The team understands the unique needs, pressures and constraints of K-12 education, including:

• Constantly changing technology
• Limited and shrinking budgets
• The need for secure, reliable technology for students and staff

K12itc positions itself as a dedicated technology partner for schools, providing:

• Cost-effective, efficient technology solutions
• Day-to-day technology support
• Strategic guidance on education technology infrastructure

Services and platform highlights

K12itc delivers managed and outsourced IT services for schools, including:

• Managed technology infrastructure and support for K-12 environments
• An outsourced IT platform called Albert, designed to manage K-12 technology infrastructure
• Centralized data center services (including a Chicago data center) to expand services and reach more schools

The Albert platform is described as a key driver of K12itc's growth and is positioned as a smart partner for managing school technology infrastructure.

Geographic reach

K12itc started in the Kansas City region and has expanded significantly. Based on Menlo's published history, K12itc has served schools in:

• Missouri and the greater Kansas City area
• Colorado
• Arizona
• Arkansas
• Minnesota

Menlo states that K12itc now provides services to schools "coast to coast" across the United States.

Relationship to Menlo

K12itc is part of the Menlo family of companies and operates under the Menlo, Inc. umbrella. Menlo supports K12itc with shared expertise, resources and leadership focused on improving technology in education.

Civic ITC is a Menlo brand that provides technology support and services for civic and community organizations.

Who Civic ITC serves

Civic ITC focuses on technology for:

• Municipalities and cities
• Local government organizations
• Community organizations

Focus and approach

Civic ITC was created after recognizing that civic organizations face many of the same technology challenges as K-12 schools, including:

• Evolving technology needs
• Budget constraints
• The need for secure, reliable technology to serve citizens

Civic ITC aims to:

• Provide cost-effective, efficient technology solutions
• Anticipate technology obstacles so clients can avoid them
• Help leaders stay focused on bettering the communities they serve

Services and solutions

Civic ITC provides managed and outsourced IT services for civic organizations, including:

• Ongoing technology support and helpdesk services
• Infrastructure and network management
• Strategic technology guidance for municipalities and community organizations

(For details on specific service packages, offerings or pricing, please contact Menlo directly.)

Geographic reach

Civic ITC primarily works with local municipalities and community organizations throughout the Midwest. Menlo also notes that its brands now serve clients from coast to coast in the United States.

Relationship to Menlo

Civic ITC is part of the Menlo family of companies. Menlo supports Civic ITC with shared expertise, leadership and resources dedicated to improving technology for communities and civic organizations.

Menlo HQ 1901 McGee Street, Suite 200 Kansas City, MO 64108 United States

Main phone number

• Phone: (816) 897-6170

Email contacts

• Product and service inquiries: sales@menloinc.com
• Career and hiring inquiries: hr@menloinc.com

For other questions, Menlo invites visitors to reach out via these contact details or through the contact page on their website.

Menlo is growing quickly and hires for roles such as:

• Network administration and support
• Sales and business development
• Operations and support roles across the Menlo family of companies

Current open positions are listed on the careers section of Menlo's website.

Culture and work environment

Menlo emphasizes:

• A welcoming, inclusive culture that values diverse backgrounds and individuality
• Strong teamwork and connection among employees
• A focus on equity, community and supporting one another

Life at Menlo includes:

• A collaborative headquarters in Kansas City's Crossroads District
• Shared snacks and catered meals on busy days
• Team activities such as attending Kansas City Chiefs and Sporting Kansas City games and local concerts

Benefits overview

Menlo describes the following employee benefits on its website:

• Competitive salary – Top talent is compensated competitively.
• 401(k) – Retirement savings options.
• Health and wellness benefits – Free gym memberships, healthy breakfasts and access to an on-site health and wellness room (as part of Menlo's Healthy KC Gold Certified status).
• Medical and insurance benefits – Access to medical, dental, vision and life insurance options.
• Work-life balance and PTO – Paid time off and an emphasis on work-life balance.

Community involvement

Giving back is a core part of Menlo's culture. Menlo highlights:

• Eight hours of paid time off per year for employees to volunteer at a nonprofit of their choice.
• Matching of financial gifts that employees make to qualifying organizations.
• Support for a variety of causes, such as:
• Providing jerseys for employees' sports teams
• Adopting families in need during the holidays
• Partnering with food pantries to support students in school districts Menlo serves

How to explore roles

Interested candidates can review open positions and apply through the careers section on Menlo's website.

Ask anyway — the agent will say plainly that it is not published rather than guess.