Maman

• Breakfast meetings
• Catered lunches
• Office gatherings and celebrations
• Events at homes, offices and other venues

Menus typically include:

• Coffee and tea service
• Pastries and baked goods
• Sandwiches and wraps
• Salads and light savoury items
• Other seasonal selections

Actual offerings and availability may vary by region and season; guests should review the current online catering menu.

How catering works

Ordering channels

• Online: Guests can browse catering offerings and place orders online.
• Email: A dedicated catering team supports custom and larger orders via email.

Maman accepts online catering orders 7 days a week.

Lead time by region

• Florida: Accepts catering orders 24 hours in advance.
• NYC, NJ, PA, CT, DMV, TX, NC: Generally require 72 hours' notice.

For very large or special orders, maman requests about one week's notice, but the team will do its best to accommodate.

Service types

• Pick-up:
• Place an order in advance and pick it up from the chosen maman location.
• Ideal for smaller events or for hosts who want to handle their own setup.

• Delivery (drop-off catering):
• Maman delivers prepared food to the event location.
• Deliveries are drop-off only and are packaged for straightforward setup.

• Full service catering (select markets):
• Available in NYC and Florida only.
• Can include beverages, small bites, setup and tear-down, and on-site staffing.
• Suitable for brand activations, office holiday parties and other elevated events.

Minimums and policies

• Order minimum:
• Online catering orders generally require an order minimum spend of $150.
• Maman may be flexible on minimums for specialty or custom orders (subject to team approval).

• Cancellations and changes:
• Cancellations within 36 hours of the order date require payment of the full invoice amount.
• Orders placed within 24 hours of the event are final and cannot be changed or cancelled.

• Disposable serviceware:
• Disposable sets (such as plates, cutlery or napkins) are not automatically included.
• Disposable sets cannot be added within 24 hours of the event date.

Catering contact details

• NYC, NJ, PA, CT, DMV, TX, NC:
• Email: catering@mamannyc.com

• Florida:
• Email: floridacatering@mamannyc.com

• The catering team is typically available via email on weekdays from 9am–5pm (local time for the servicing team).

For the most current menus, pricing and delivery zones, guests should refer to the online catering portal or email the catering team directly.

Overview of Maman

Maman is a café, bakery, restaurant and event space with locations across the United States and in Canada. The brand highlights childhood favourites from the south of France and North America, served in warm, rustic spaces with exposed brick, toile wallpaper, wooden farm tables and signature blue-and-white china.

Core offerings

• Cafés and bakery: Coffee, tea, specialty drinks, pastries, cookies and baked goods, including seasonal items.
• All-day food: Seasonal, French-influenced savoury dishes such as salads, sandwiches, wraps and other café-style plates (menus may vary by location).
• Order online and app: Guests can order food and beverages online or through the maman app for pickup or delivery at participating locations.
• Catering: Seasonal catering menus for breakfasts, lunches and events, with options like coffee and pastries, sandwiches, salads and more.
• Events and private gatherings: Select locations are available as event venues, with provincial-inspired decor and custom floral installations.
• Corporate gifting: Curated and build-your-own gift boxes featuring cookies, merch and other treats, suitable for both small and large recipient lists.

Seasonal and limited-time offerings

• Maman regularly introduces seasonal menus, such as summer menus featuring fresh, warm-weather flavours in both drinks and pastries.
• Seasonal collaborations (for example, a Martha Stewart x maman summer menu) may be offered for a limited time across US locations.

For current menus, seasonal items and participating locations, guests should check their local café or the online ordering/app experience.

• Maman notes that its main website experience is not currently accessible in Quebec.
• Guests in Quebec are still welcome to enjoy maman's products and services through the Montreal café and by contacting the team directly.

Retail and merchandising enquiries (Quebec)

• For questions about retail merchandise shipments to Quebec, guests can email:
• bonjour@mamannyc.com

Montreal café details

• Location:
• Maman Montreal
• 1524 Notre-Dame St W
• Montreal, Quebec H3C 1L1, Canada

• Phone:
• +1 514-933-1412

Opening hours (Montreal)

• Weekdays (Monday–Friday):
• 8:00 AM – 4:00 PM
• Weekends (Saturday–Sunday):
• 9:00 AM – 4:00 PM

Hours are based on the information published on the Montreal/Canada page and may change over time. Guests should contact the café directly to confirm current hours and holiday schedules.

Ordering from Montreal

• Guests in Montreal can contact the café directly for:
• General information about maman in Quebec
• Food and beverage orders
• Questions about available products, catering in the area or special requests

For the latest details on offerings and any seasonal changes at the Montreal location, guests should call the café or email the listed Quebec/Canada contact addresses.

Lists Montréal and Toronto as a location. Names Quebec and Canada as a service area. Areas beyond these are not published.

• US general enquiries:
• Email: bonjour@mamannyc.com

• Toronto enquiries:
• Email: toronto@mamannyc.com

• Montreal enquiries:
• Email: mtl@mamannyc.com

Events and group bookings

• Events team:
• Email: events@mamannyc.com

Use this contact for:

• Private events at maman locations
• Group bookings for 8 or more guests
• Event concepts such as showers, intimate weddings, brand launches and other celebrations

Note: Maman locations are walk-in only and do not accept reservations. Groups of 8+ should coordinate with the events team in advance; events typically require at least 2 weeks' notice.

Catering

• NYC, NJ, PA, CT, DMV, TX, NC:
• Email: catering@mamannyc.com
• Florida:
• Email: floridacatering@mamannyc.com

Use these contacts for questions about catering menus, lead times, delivery options or full-service catering.

Media and PR

• US / NYC PR and media:
• Email: maman@krupaconsulting.com

• Canada PR and media:
• Email: marketing@mamannyc.com

Marketing and collaborations

• Marketing team (general):
• Email: marketing@mamannyc.com

Use this contact for:

• Brand collaborations and partnerships
• Marketing and promotional opportunities

Online orders, customer care and corporate gifting

• Online orders and customer care:
• The website provides a dedicated contact for online orders and customer support (details may be updated on the contact page).

• Corporate gifting:
• Email: corporategifting@mamannyc.com

Use this contact to:

• Enquire about corporate gift box options
• Set up consultations for bulk or recurring gifts

For anything not covered here, guests can start with bonjour@mamannyc.com for US general enquiries, or use the location-specific Canadian contacts.

• Curated gift boxes:
• Pre-designed boxes featuring combinations of cookies, coffee, merch and other maman favourites.
• Options tailored to different tastes (for example, chocolate lovers, coffee enthusiasts or baking fans).

• Build-your-own gift boxes:
• Businesses can curate custom boxes by choosing from:
• Cookies and cookie assortments
• Gift boxes and packaging
• Merchandise items
• Cookie stickers and related add-ons

• Small or large programs:
• The program can accommodate small orders (e.g. 5 gifts) up to large orders (e.g. 500 gifts or more), subject to availability and lead time.

Customisation options

• Branding:
• Gifts can be customised with individually wrapped cookies and stickers that feature the company's logo (subject to design and lead-time requirements).
• Tailored selections:
• The maman team can help match gift combinations to the company's budget, occasion and audience.

How the process works

1. Consultation:

• Schedule a complimentary consultation with the maman corporate gifting team to review budget, objectives and gifting ideas.

2. Proposal and mock-up:

• The team prepares a customised proposal and mock-up of gift box options for review.

3. Selection:

• The company selects final gifts based on maman's suggestions and any required customisations.

4. Recipient list:

• The company provides a recipient list and shipping or delivery details.
• Maman organises fulfilment based on the agreed options.

Corporate gifting contact

• For enquiries about corporate gifting, including consultations and custom orders, businesses can contact the corporate gifting team (see the email listed on the website's corporate gifting or contact pages).

For up-to-date options, lead times, pricing and order minimums, companies should speak directly with the corporate gifting team during the consultation.

• What does "maman" mean?

"Maman" means "mother" in French. The founders were inspired by time spent in the kitchen with their own mothers when naming the café.

Reservations and seating

• Reservations: Maman does not take reservations; locations are walk-in only.
• Group bookings: For private events or group bookings of 8 or more, guests should contact the events team (see contact details in the contact document). Events generally require at least 2 weeks' notice.

Laptops and Wi‑Fi

• Laptop policy: Maman is a laptop-free environment.
• Wi‑Fi: Maman does not offer Wi‑Fi.
• Guests are encouraged to relax, read, chat and enjoy the space rather than work on computers.

Food style

• Cuisine: Seasonal, French-influenced café cuisine.
• Menus may vary by location, so guests should check the specific café's menu for current offerings.

Online and app ordering

• Guests can place food and beverage orders online or via the maman app.
• Pickup and delivery options are typically available (availability may vary by location and platform).
• Retail merchandise can be ordered through the online shop.
• The maman app and associated perks are currently available for US locations only.

Dietary needs and allergens

• Maman uses all major allergens in its kitchens and cannot guarantee that items are free from cross-contamination.
• Guests with allergies should:
• Inform staff of any allergies, and
• Exercise extra caution, particularly with baked goods.
• For specific allergy questions, guests can email bonjour@mamannyc.com.

Vegan options

• Maman offers several vegan options, both sweet and savoury.
• Offerings may include items such as a vegan croissant and other plant-based dishes or baked goods.
• For detailed, up-to-date vegan options, guests should ask in-store staff or contact maman directly.

Non-dairy options

• A variety of non-dairy milks are available for beverages.
• Some savoury and sweet vegan items are also non-dairy; selection varies by location.

Gluten-friendly options

• Maman offers some gluten-friendly choices (not certified gluten-free).
• Select locations may stock individually wrapped gluten-free treats from outside partners, such as Sans Bakery.
• Because gluten is used in the kitchens, cross-contamination is possible. Guests with gluten concerns should ask staff for guidance and use caution.

Kosher status

• Maman is not a kosher establishment.

Events at maman

• Maman hosts a variety of events, including baby showers, intimate weddings, brand launches and other gatherings.
• Spaces typically feature antique provincial decor and floral installations, along with food and beverage packages.
• Guests interested in hosting an event should visit the events information online and contact the events team (see contact document) with at least 2 weeks' notice.

Gift cards

• Maman offers both digital and physical gift cards.
• Gift cards can typically be used in-store and online (subject to the terms provided when purchasing).
• Guests can check their gift card balance via the dedicated gift card balance link on the website.

Collaborations and partnerships

• Maman collaborates with like-minded brands for events, campaigns and products.
• Businesses interested in collaboration can reach out to the marketing team (see contact document) with ideas or proposals.

Ask anyway — the agent will say plainly that it is not published rather than guess.