# Lone Star Communications

> Official Lone Star Communications business agent. Lone Star Communications is a business serving Georgetown.

## Ask it a question

Lone Star Communications answers for itself at https://api.hailera.com/mcp/lonestarcom. A client that speaks MCP can
connect to that address; the tool is ask_lonestarcom and the
protocol is 2026-07-28.

Where this file and the agent disagree, the agent is current.

## About Lone Star Communications

Our Story

Lone Star Communications began in 1991 in Grand Prairie, Texas, with a vision to transform communication for healthcare and educational facilities while serving its people and communities. Founded by Ray Bailey, the company grew from a single office into a regional technology leader.

The company's core values are:

- One Team: Working together through collaboration to deliver excellence.
- One Purpose: Making communities safer through innovative technology and commitment to customer success.
- One Family: Helping employees thrive, grow, and build lasting careers while maintaining work-life balance.

Lone Star Communications develops healthcare integration solutions and has a Clinical Application Specialists team led by experienced healthcare informaticists. Its commitment to operational excellence includes ISO 9001:2015 certification, Lean process implementation, the Scaling Up strategic planning framework, and an Employee Advisory Council.

The company describes its mission as making communities safer while creating an environment where employees and customers can thrive. Its stated promise is: "Better days for caregivers. Better stays for patients. Better outcomes for everyone."

Source: https://lonestarcom.com

## What Lone Star Communications does

When reporting a service issue, include:

- A full description of the problem, including equipment ID or type, equipment location, and other available information
- The detailed location, such as facility, building, department, and room number
- The contact person's name, phone number, and email address
- Any internal requisition, purchase order, reference, cost code or center, or ticket number

Arkansas/Louisiana Region

- Routine calls: (501) 404-6254
- Email: [email protected]
- Address: 117 Carnahan Drive, Ste 5, Maumelle, AR 72113
- After-hours emergency: (501) 225-5320

Houston Region

- Routine calls: (713) 667-9424, Option 1
- Address: 4210 South Drive, Houston, TX 77053

Dallas/Fort Worth Region

- Routine calls: (972) 595-3939
- Address: 1414 Post N Paddock Street, Grand Prairie, Texas 75050
- After-hours emergency: (972) 336-0000

Central Texas Region

- Routine calls: (512) 819-4607
- Address: 120 Market Street, Georgetown, Texas 78626
- After-hours emergency: (512) 869-4600

Source: https://lonestarcom.com

## Where Lone Star Communications works

Lists Georgetown as a location. Names Georgetown as a service area. Areas beyond these are not published.

## Healthcare Solutions

Lone Star Communications provides healthcare communication technology intended to help caregivers work more efficiently, reduce disruptions, and support patient safety and outcomes.

Alairo Solutions Group

Alairo Solutions is a wholly owned subsidiary focused on patient safety, alarm management, and clinical mobility. Its solutions are designed to work with existing nurse call systems, real-time location systems (RTLS), and electronic medical records (EMRs). The platform uses a modular architecture and low-touch IT footprint.

Featured Solutions

Alairo Mobile Platform (AMP) transforms mobile devices into clinical tools. It supports alarm delivery, nursing continuity, real-time patient-status visibility, room-status monitoring, direct nurse-to-patient call-backs, and AI-generated shift summaries. New applications can be added as needs evolve.

Active Fall Prevention (AFP) Powered by Ocuvera uses AI and computer vision to detect unassisted bed or chair exits in real time. It provides early detection, mobile video alerts, real-time nurse-to-patient communication, privacy-first wireframe image processing, and plug-and-play deployment. AFP is trained on more than 300,000 hours of patient video and 10,000 bed-exit events.

Lone Star's website also lists healthcare offerings and resources related to StarCareCX, clinical alarm management, fall prevention, patient experience, Rauland enterprise deployment, and cybersecurity.

Source: https://lonestarcom.com