Lightpointglobal

The company's leadership includes CEO and Founder Ilya Lashch, Advisor and Managing Director of North America Patrick Glennon, and Chief Technical Advisor for North America Darren Shaffer.

Why work with Lightpoint Global

• Business-focused software development aimed at achieving target business outcomes
• Deep technical expertise, soft skills, and business knowledge
• Experience working with organizations around the world and knowledge of local market and domain specifics
• 72% of the team are senior-level professionals
• 96% of clients recommend Lightpoint Global

Lightpoint Global has offices in Estonia and Poland.

• IT consulting: Technology consulting and business analysis to identify opportunities and address business challenges.
• Web development: Custom web portals, marketplaces, managed service provider platforms, customer data platforms, customer engagement platforms, ERP systems, and cloud-based SaaS applications.
• IT infrastructure: Infrastructure setup, cloud selection, and migration to or from AWS, Microsoft Azure, and Google Cloud.
• Software testing: Functional, performance, security, mobile, and automated testing.
• DevOps: Continuous integration and delivery, configuration management, infrastructure as code, monitoring, containerization, version control, automated testing, and performance optimization.
• Data engineering and analytics: Data engineering, business intelligence, data visualization, data science, machine learning, and Big Data consulting and development.
• UI/UX design: Wireframing, prototyping, visual, interactive, responsive design, and software redesign for web, mobile, and enterprise products.
• Cross-platform mobile development: Full-cycle mobile application development, including UI/UX design, backend development, testing, maintenance, and support.

Development process

1. Project planning: Business analysts define objectives and requirements, recommend the technology stack and architecture, and plan the team and methodology.
2. UX/UI design: Designers create mockups, layouts, typography, color schemes, and graphical elements.
3. Development: Developers implement features and integrations and review code for maintainability.
4. QA and testing: QA engineers perform functional, non-functional, and automated testing.
5. Deployment: The solution is integrated into the client's IT ecosystem and incompatibilities are addressed.
6. Support and maintenance: The team monitors the system, fixes bugs, resolves user issues, maintains performance, and implements enhancements.

• AI opportunities review and technology selection
• AI adoption assessments based on business challenges, processes, KPIs, technology stack, and business model
• AI integration roadmaps, including analysis of infrastructure, APIs, SDKs, performance, and scalability
• AI feature development planning and implementation
• AI solution concepts covering capabilities, technologies, operational logic, integration paths, and scalability
• AI product consulting for AI-powered SaaS products
• AI troubleshooting and optimization, including token consumption and infrastructure decisions
• Data preparation recommendations for unifying, cleaning, enriching, and communicating data while considering anonymity and regulatory compliance

The first one-hour AI consulting session is free.

AI chatbots and assistants

Lightpoint Global develops customer support chatbots, web assistants, HR and employee support bots, e-commerce shopping assistants, booking assistants, role-based voice assistants, voice-enabled virtual assistants, and communication and task-management assistants.

These solutions can support multilingual and context-aware conversations, website navigation, form completion, internal knowledge access, appointment management, voice-based data inquiries, reminders, notifications, and task execution.

AI technologies mentioned by Lightpoint Global include OpenAI, Azure OpenAI, Anthropic Claude, Google Vertex AI, AWS Bedrock, LangChain, LlamaIndex, vector search tools, MLflow, FastAPI, Docker, and Kubernetes.

• ePublishing: Customer engagement, content management, personalization, subscription and membership platforms, access control, payment processing, and audience analytics.
• Martech: Marketing automation, website visitor identification, AdTech, personalization engines, data integration, workflow automation, and marketing analytics.
• Healthcare: EHR systems, medical practice management, telemedicine, medical billing and coding, patient portals, healthcare analytics, interoperability, data security, and workflow automation.
• Fintech: Online payment systems, payment processing, financial management software, crowdfunding, risk assessment, customer loyalty, e-trading, financial compliance, and third-party integrations.

Example solution types

• Customer Data Platforms
• Customer engagement platforms
• Paywalls
• Subscription management software
• AI solutions
• EHR/EMR software
• Custom dashboards

Lightpoint Global's portfolio includes a customer engagement platform for digital publishing and media companies, medical system software for automating research record-keeping, a Salesforce-based loan management system, an e-commerce platform for a jewelry retailer, and an ETL pipeline integrated with business intelligence tools.

• Python, JavaScript, .NET, Golang, and Scala
• Angular, React, and Node.js
• Matillion, Apache Spark, Kafka, Power BI, Tableau, and Plotly
• Microsoft Azure, AWS, and Google Cloud
• Docker, Terraform, and Jenkins

Delivery approach

Lightpoint Global starts projects with an assessment of the client's needs and business objectives. The team can create a new solution from scratch or customize an existing one. Its approach emphasizes industry-specific business and technology expertise, permanent R&D, faster time to market, transparency, and solutions that account for both technology and budget considerations.

The company offers free initial consulting and states that estimation is provided in three days with a presentation or in five days with a solution summary.

Lightpoint Global's clients are predominantly North America- and EMEA-based companies with $5–500M+ in revenue. The company has completed projects for organizations in areas including IT, fintech, healthcare, martech, digital publishing, e-commerce, and logistics.