LG Networks, Inc

Service philosophy

• Puts clients first instead of putting them on hold.
• Focuses on minimizing downtime and uncertainty so teams can stay productive.
• Acts as a Virtual CIO and IT department, not just a break/fix vendor.
• Designs technology plans that align with each client's long-term business goals.

How LG Networks works with clients

1. Assess current environment

Reviews existing infrastructure, hardware, line-of-business applications, and key vendors.

2. Identify business needs and risks

Works with clients to understand critical business processes, pain points, vulnerabilities, and operational risks.

3. Design a technology plan

Builds a tailored technology roadmap and support plan that supports day-to-day operations and future growth.

4. Deliver proactive support

Provides ongoing monitoring, maintenance, and support to prevent issues and reduce disruption.

Total Care Service Plans

LG Networks delivers proactive computer and network maintenance services through flat-fee Total Care Service Plans that are designed to:

• Reduce IT and network-related costs.
• Increase uptime and employee productivity.
• Mitigate business risks tied to technology failures and security issues.
• Provide predictable, budgetable monthly IT costs.

Because these plans are based on a flat monthly fee, LG Networks shares both the financial and technical risk with clients. This structure encourages continuous improvement, efficiency, and reduced downtime.

Credentials and partnerships

LG Networks highlights the following credentials and partnerships:

• Microsoft Small Business Specialist Certification – recognition for delivering modern, reliable IT solutions to small and mid-sized businesses.
• Microsoft Certified Partner – status reserved for companies that demonstrate excellence in implementing Microsoft technologies.
• Team-based support – a team of consultants and engineers is available to support clients, rather than a single individual.
• Round-the-clock technical support – IT help is available when clients need it most.

Technology services from LG Networks are designed and implemented with each client's specific business needs in mind, with the goal of providing a clear return on IT investments.

Experience

LG Networks notes that it has been protecting and supporting businesses for more than 10 years, and other material on the site references keeping businesses running for over 15 years.

The services are positioned to help clients:

• Keep key systems accessible during outages or hardware failures.
• Recover quickly from cyber incidents and other disruptions.
• Protect key business data from loss.

How cloud and backup support different industries

Logistics

• Keeps critical systems and data accessible and recoverable if outages, cyber incidents, or hardware failures occur.
• Aims to help dispatch, TMS, email, and billing systems return to normal operation quickly after an incident.

Manufacturing

• Ensures production data, ERP systems, and files are backed up and restorable.
• Helps maintain continuity on the production floor when technical issues arise.

CPA firms

• Provides secure access to files from anywhere.
• Helps protect client financial and tax data from loss, especially during busy seasons.

Trades and field services

• Protects job data, invoices, and customer records so operations can continue after a disruption.

Access and recovery

The website emphasizes:

• Secure access to files from anywhere, where cloud services are in use.
• Backup and quick restoration of critical systems and data.

Specific backup technologies, recovery time objectives (RTOs), or recovery point objectives (RPOs) are not listed on the site, so customers who need those details should contact LG Networks directly.

LG Networks, Inc provides managed IT services designed for organizations that cannot afford downtime, particularly in operations-heavy industries such as logistics, manufacturing, construction and trades, and accounting (CPA firms).

Core managed IT services

LG Networks focuses on building IT environments where downtime is not an option. Managed services typically include:

• Proactive monitoring and maintenance of servers, networks, and end-user devices.
• Help desk and user support for day-to-day IT issues.
• Management of desktops, laptops, mobile devices, and field devices.
• Support for line-of-business applications, ERP systems, and other critical platforms where noted.
• Coordination with vendors involved in the client's IT environment.

These services are delivered through flat-fee Total Care Service Plans that bundle proactive maintenance and support into a predictable monthly cost.

Examples of how managed IT supports different teams

Logistics

• Keeps dispatch, transportation management systems (TMS), tracking, email, and billing systems running reliably.
• Aims to prevent delays that impact deliveries or cash flow.

Manufacturing

• Supports shop-floor systems, production equipment interfaces, ERP, and office IT.
• Focuses on avoiding production disruptions caused by preventable IT issues.

CPA firms

• Provides fast, reliable support during peak tax season and other busy periods.
• Helps ensure staff can access the systems and data they need without IT-related delays.

Trades and construction

• Supports desktops, mobile devices, and field applications used for scheduling, invoicing, and communication.
• Emphasizes simple, dependable IT that does not overcomplicate day-to-day operations.

Strategic IT guidance

In addition to day-to-day support, LG Networks assists with strategic IT planning, including:

• Aligning IT decisions with growth, new locations, and system integrations.
• Planning technology upgrades around production needs and equipment lifecycles.
• Helping firms scale staff, systems, and security as they add services or locations.
• Guiding technology decisions that improve efficiency without unnecessary complexity or downtime.

Support availability

LG Networks emphasizes 24/7/365 phone support and around-the-clock technical assistance so that clients can get help when they need it most.

Based on the website, LG Networks highlights experience with:

• Logistics companies and distribution
• Warehouses
• Construction companies
• Trades and field services, including:
• HVAC
• Plumbers
• Roofers
• Landscaping companies
• General contractors
• Manufacturing companies
• Accounting and CPA firms
• Other operations-focused small and mid-sized businesses

Geographic focus

LG Networks serves customers in and around the Dallas–Fort Worth, Texas area.

The website lists the following office locations and addresses:

Dallas (primary office)

• 9441 Lyndon B Johnson Fwy #250

Dallas, TX 75243

Addison

• 5015 Addison Cir #5005

Addison, TX 75001

Fort Worth

• 1617 Park Place Ave Suite 110-LGN

Fort Worth, TX 76110

McKinney

• 8751 Collin McKinney Pkwy Suite 1102 #543

McKinney, TX 75070

Irving

• 511 E John W Carpenter Fwy

Irving, TX 75062

(If you need confirmation about service availability for a specific city or region, the website does not provide a detailed coverage map. Prospective clients should contact LG Networks directly to confirm whether their location is supported.)

Lists Dallas, Fort Worth, Irving, McKinney, and Addison as a location. Names Texas as a service area. Areas beyond these are not published.

• Website: https://www.lgnetworksinc.com
• General phone (toll-free, listed on home page): (888) 764-0688
• Sales email: sales@lgnetworksinc.com

Additional published phone numbers

Different pages list additional phone numbers for reaching LG Networks:

• (972) 528-6546
• (214) 613-4040
• Addison: (214) 491-5707
• Fort Worth: (817) 203-5500
• McKinney: (972) 598-9010

(These numbers are taken directly from the website. The site does not specify which number is preferred for which type of inquiry.)

Office address (primary Dallas location)

• 9441 Lyndon B Johnson Fwy #250

Dallas, TX 75243

Other locations and addresses are listed in the Industries and locations served document.

Support hours and availability

The website states:

• 24-hour Phone Support is available.
• LG Networks provides support 24 hours a day, 7 days a week, 365 days a year.

This indicates that clients can reach support at any time, including nights, weekends, and holidays.

How to request a consultation

The home page includes a form to "Request a Quick Consultation" or "Let's Talk About Your IT Challenges". Prospective clients can:

• Fill out the form on the website with their name, company, contact details, and a short description of how LG Networks can help; or
• Call one of the published phone numbers; or
• Email sales@lgnetworksinc.com.

New customer promotional offer

The website advertises a "25% off your first service call" offer for new customers:

• This is presented as a special "get to know us" offer.
• The page states that new customers can enter their email address and a representative will get in touch.

The site does not publish detailed terms and conditions for this promotion (such as eligibility, included services, or expiration date). Customers should contact LG Networks directly to confirm current availability and any conditions before relying on this offer.

Logistics and distribution

• Protects shipment data, customer records, and financial systems.
• Helps defend against ransomware and email-based threats that can interrupt deliveries or disrupt billing and cash flow.

Manufacturing and operations

• Reduces risk to intellectual property, operational systems, and vendor connections.
• Aims to prevent attacks that could shut down or slow production.

CPA firms and financial services

• Safeguards highly sensitive client financial and tax data.
• Supports security and compliance requirements relevant to accounting practices.

Trades and field service businesses

• Helps prevent email compromise, invoice fraud, and unauthorized access that can directly affect revenue and customer relationships.

Types of risks addressed

While the website does not list every specific security tool, LG Networks' cybersecurity services are positioned to address:

• Ransomware and malware attacks.
• Email-borne threats, phishing, and business email compromise.
• Unauthorized access to business systems and data.
• Compromise of operational or production systems.

Security in the context of AI

LG Networks also references LG Secure AI 360, which is described as an approach to bringing enterprise-grade AI security to businesses by:

• Providing visibility into how AI tools are used across the organization.
• Controlling access to AI tools and data without slowing teams down.
• Reducing risk from unmonitored or unsanctioned AI usage.

(For specific security technologies, tools, or guarantees, customers should contact LG Networks directly. The site does not publish detailed product lists, SLAs, or security outcome guarantees.)

VoIP and related communication services are described as helping clients:

• Improve reliability and flexibility of calling systems.
• Support both office-based and remote staff.
• Enhance communication between internal teams and with customers.

Examples by industry

Logistics and distribution

• Improves communication between dispatch, drivers, and customers with reliable, flexible calling systems.

Manufacturing and multi-site operations

• Streamlines internal communication across offices, warehouses, and production areas.

CPA firms and professional services

• Enables professional, reliable client communication whether staff are in the office or working remotely.

Trades and field services

• Keeps office and field teams connected for faster response times and better customer service.

Scope

The site presents VoIP and communications as part of LG Networks' wider managed IT service offering. It does not list specific phone system brands, licensing models, or call plans. For detailed information on supported platforms or pricing, customers should contact LG Networks directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.