Layerlogix

Company milestones

• 2014: Founded as My IT Guy in Houston.
• 2017: Expanded into cybersecurity, infrastructure cabling, and fiber optics.
• 2019: Rebranded as LayerLogix and expanded into a full-service IT partnership.
• 2021: Completed thousands of cyber incident analyses through incident response and systems administration.
• 2023: Reached more than 500 clients across Houston, The Woodlands, Spring, and Conroe.

Values and approach

• Security first: Military-grade security for every business.
• Proactive approach: Monitoring systems are designed to identify issues early.
• Client partnership: LayerLogix works as an extension of the client's team.
• Rapid response: The company states an average response time under 15 minutes.

LayerLogix was founded by Donovan Brown, who has led incident response for thousands of cyber events and has expertise in HIPAA compliance, ITAR-regulated environments, and PCI-DSS scoping.

Network technology services include:

• Structured cabling
• Fiber optics
• Wireless networking and WiFi solutions
• Network design
• CAT5e, CAT6, and CAT6A installation

These services support offices, warehouses, and data centers.

Cloud services

Cloud services include cloud migration, Microsoft 365 management, backup and disaster recovery, virtual private cloud solutions, hybrid infrastructure, VoIP phone systems, and unified communications.

Healthcare IT

Healthcare IT services are designed for medical practices, clinics, and healthcare organizations. Offerings include HIPAA compliance, EHR integration, medical device security, and compliance audits.

Business IT

Business IT services include VoIP phone systems, fleet IT services, point-of-sale systems, business application implementation and support, user support, IT consulting, emergency IT, data recovery, and office move IT.

LayerLogix also provides digital systems and automation services, including system advisory, business automation, AI workflow optimization, custom business software, Claude Code and agentic development, and strategic web presence services.

• Document and proposal drafting: First drafts of proposals, reports, SOPs, job posts, and customer replies based on the client's templates and past work.
• Meeting-to-CRM notes: Meeting recordings are summarized into notes and action items and sent to the CRM as structured updates.
• Email and ticket triage: Inbound messages are sorted, prioritized, and pre-drafted for human approval.
• Knowledge lookup: Employees ask questions about company documents, policies, and job history and receive answers with sources shown.
• Workflow and data audits: LayerLogix identifies repetitive work and maps which data AI may access.

Guardrails and governance

LayerLogix can configure business-grade tenants, permissions, retention, role-scoped access, and data boundaries intended to keep company information out of public model training. The service also includes human review steps, audit logging, acceptable-use policies, and hands-on training.

Process

1. Audit workflows and data.
2. Select two or three pilot use cases.
3. Set data boundaries and permissions.
4. Run pilots with human review.
5. Roll out audit logging and usage policies.
6. Train the team on real workflows.
7. Review results, retire ineffective tools, and update the setup as models and tools change.

LayerLogix distinguishes AI workflow optimization from deterministic business automation. AI workflow optimization handles tasks such as drafting, summarizing, and answering questions from business files, while business automation connects systems through repeatable rules.

• Workflow audits and process mapping
• Quote-to-invoice workflows
• CRM, accounting, scheduling, web form, spreadsheet, and email integrations
• Customer and employee onboarding flows
• Approval routing, alerts, and notifications
• Error handling and ongoing workflow monitoring

A quote-to-invoice workflow can move an approved quote into scheduling, create an invoice when work is completed, and queue a follow-up. Onboarding flows can send welcome messages, create project folders, update CRM stages, schedule invoices, and queue account, license, or equipment requests for new employees.

Security and support

LayerLogix scopes each workflow to the minimum access required and includes credential protection, error handling, and alerting. Automated monitoring watches workflows for issues such as API changes or expired credentials.

Implementation process

1. Map manual hand-offs, retyping, and copy-paste work.
2. Select the workflows to automate first.
3. Design the automation architecture.
4. Build and test using copies of real records.
5. Run the new workflow alongside the old process.
6. Document the workflow and train the client's team.
7. Monitor and support the automation after launch.

LayerLogix states that clients own the resulting accounts and workflows, which are documented in plain English.

Cybersecurity services

Cybersecurity solutions are designed to protect against ransomware, phishing, zero-day threats, and other advanced threats. Services include:

• Privileged Access Management (PAM)
• Zero Trust application allowlisting
• Endpoint security and detection
• Threat monitoring
• Incident response and remediation
• Security assessments and penetration testing
• HIPAA and other compliance services

LayerLogix's zero-trust approach continuously verifies identity, devices, data, workforce, and cloud access. Privileged access is vaulted and controlled through just-in-time, least-privilege controls.

The company states that it provides SOC 2-aligned and HIPAA-compliant solutions, along with 24/7 threat monitoring. After-hours emergency support is available when IT issues cannot wait.