Krazimo

Its mission is to equip businesses with production-ready AI tools and services that deliver reliable performance, predictable outcomes, and measurable ROI.

Leadership and team

• Akhil Verghese, CEO — Former Senior Software Engineer at Google and former Head of AI at Butter.ai.
• Mridul Nagpal, CTO — Former Senior Software Engineer at Google.
• Kshitij Kadu, Founding Engineer — Former Software Engineer at Google.
• Ninad Dighe — Former Software Engineer at Google.
• Vedanth Bora — Former Software Engineer at Flipkart.
• Vikramaditya Kadian — Former Software Engineer at Google.
• Sujith Santosh, Senior UI Consultant — Former Tech Lead at Oculotix.
• Dr. Akshita Malhotra, Founder's Office — Dentist turned Healthcare Business Analyst.

• Custom AI development using classical machine learning, fine-tuned foundation models, generative AI, and AI agents.
• AI software engineering, including APIs, data pipelines, front ends, authentication, and infrastructure.
• AI agents and multi-agent systems.
• Machine learning deployment and intelligent automation.
• Generative AI development, including copilots, chat assistants, and content engines grounded in a client's data.
• Custom LLM and RAG systems.
• Full-stack web and mobile applications around AI systems.

Production engineering

Krazimo takes projects from proof of concept to production with evaluation harnesses, guardrails, monitoring, and CI/CD. Its engineers define success metrics, select models and data sources, design modular services and data pipelines, and build observability into systems.

The engineering process can include API contracts, acceptance criteria, security and performance budgets, load testing, red-teaming, security scans, documentation, and post-launch iteration. Krazimo connects new AI systems to existing identity, billing, and analytics platforms through clean adapters and follows a "no-rip-and-replace" integration approach.

Krazimo's AI development work includes Arivihan's automated CBSE-style exam grading, which cut manual grading time by 60%, an AI research assistant for Chip Inc, and a decarbonization strategy AI prototype.

• Under $25k
• $25k–$75k
• $75k–$250k
• $250k+

Available timing choices are ASAP, 1–3 months, 3–6 months, or just exploring.

A senior, ex-Google engineer reviews submitted answers. Krazimo says it will email a tailored first step within 24 hours, and qualifying prospects can book a 15-minute scoping call.

Engagement options

Krazimo offers a risk-free trial so prospective clients can see how the team works before committing. For chatbot projects, Krazimo states that a focused proof of concept costs a fraction of a full production deployment and that a fixed estimate is provided after a short scoping call. Chatbot prototypes commonly reach a working, evaluated state in a few weeks, with production following once they answer real questions correctly.

The website invites visitors to book a call, book a demo, or get started with Krazimo.

Chatbots can use retrieval-augmented generation (RAG) to answer from approved documents, wikis, policies, and other business data. Krazimo evaluates bots against real questions, adds citations and access controls, and uses monitoring and guardrails to reduce hallucinations and data leakage.

Capabilities and types

Krazimo builds:

• Customer-support chatbots.
• RAG-powered knowledge bots.
• Lead-qualification and sales chatbots.
• Agentic chatbots that take actions such as booking, updating records, or placing orders.
• Omnichannel and voice assistants across web, apps, SMS, WhatsApp, and phone.
• Internal and employee assistants for HR, IT, and operations.

Chatbots can integrate with HubSpot, Salesforce, Zendesk, Intercom, WhatsApp, SMS, Slack, web chat, booking systems, order systems, and ticketing tools. Krazimo also works with OpenAI GPT, Anthropic Claude, Google Gemini, and open models such as Llama, selecting models according to accuracy, cost, privacy, and data-residency needs.

Chatbot or AI agent

A chatbot is intended for conversational work such as answering, qualifying, and booking. An AI agent is intended to complete autonomous, multi-step tasks. Krazimo deployments may use both, with the chatbot handling the front-end conversation and agents performing work behind it.

Krazimo builds chatbots for healthcare and aesthetic practices, home and field services, professional and financial services, and retail and e-commerce. Its shipped work includes automated phone support and a Botox AI CRM for Dr. Jason Emer's practice.