Kewa Pueblo Health Corporation

Governance

• KPHC is governed by a seven-member Health Board.
• The Health Board is delegated authority by charter from the Tribal Council of Santo Domingo Pueblo.
• The Health Board oversees the strategic plan and hires a Chief Executive Officer (CEO) to manage day-to-day operations and implementation of the plan.

Mission

To ensure health and wellness through excellence in healthcare with respect for culture.

Vision

Healthy people, healthy community, healthy lifestyles.

Core values

At Kewa Pueblo Health Corporation, core values support quality PATIENT CARE, including:

• Professionalism – Upholding professional standards in all interactions.
• Advocacy – Honoring patients' rights and acting in their best interests.
• Teamwork – Fulfilling roles within a larger system of care toward a common goal.
• Integrity – Doing what we say we will do, when we say we will do it.
• Empathy – Striving to see, feel, and understand what patients experience.
• Nurturing / Community education and prevention – Supporting long-term patient health through education and prevention.
• Transparency and learning – Recognizing mistakes as learning opportunities and being open in communication.
• Community and cultural respect – Treating everyone who walks through the doors as a relative and respecting Pueblo culture and traditions.
• Adaptability – Initiating positive change rather than waiting for change to be forced.
• Respect – Extending the same respect for ourselves to everyone we serve.
• Excellence – Doing the very best we can in the situations we face with the information available.

These principles guide the delivery of culturally respectful, community-centered healthcare at Santo Domingo Health Center.

Core medical and specialty services

KPHC provides or coordinates a wide range of services, including:

• Primary medical care (by appointment)
• Dental care (see separate Dental document for details)
• Behavioral health services (see Behavioral Health document)
• Optometry
• Audiology (Hearing)
• Pediatrics (infants, children, teens)
• OB/GYN (women's health)
• Nephrology (kidney care)
• Podiatry (foot and lower leg care)
• Nutrition services
• Physical therapy and rehabilitation
• Radiology
• Ultrasound services
• Patient benefits and Purchased/Referred Care (PRC)
• Other specialty care arranged through referrals when needed

Current specialty clinic schedule (as listed)

• Audiology: Every Monday
• Podiatry: Every Tuesday
• Nutrition: Monday through Friday
• Nephrology: Two Fridays per month
• Physical Therapy: Two days per month
• Ultrasound Services: Every other Monday
• Pediatrics: Monday through Friday
• Radiology: Monday through Friday

Schedules are subject to change based on provider availability; patients should confirm when booking.

Patient-Centered Medical Home (PCMH)

Santo Domingo Health Center follows a Patient-Centered Medical Home (PCMH) model.

What PCMH means for patients

A Patient-Centered Medical Home is a partnership between you and your primary care team. It focuses on providing:

• Personalized care plans that you help design
• Medication review so you understand your prescriptions
• Coaching and advice to help you follow your care plan and meet your health goals
• Coordinated care within the clinic and with outside referrals
• Support and encouragement from care teams and community resources

Primary care providers and care teams

• Each patient is assigned a primary care provider to improve continuity of care.
• This helps ensure better communication, stronger relationships, and consistent follow-up for prevention and chronic disease management.
• If your assigned provider is unavailable, you may be seen by another provider on the same team or by another available provider.

Care teams

• Patients are grouped into Red Team or Blue Team based on their primary care provider.
• All pediatrics patients are assigned to the Pink Team.

Your care team may include:

• Primary care providers (physicians or advanced practice providers)
• Registered nurses
• Medical assistants
• Other clinical and support staff

The goal is to provide safe, comprehensive, and coordinated care where you and your family are the focus.

Overview

The Kewa Dental Clinic is a full-service dental facility within Santo Domingo Health Center. The team is supervised by licensed, highly skilled dental professionals and is committed to providing comprehensive care in a comfortable, respectful setting.

Services offered

The dental clinic provides a broad range of services, including:

• Adult and child dental exams
• Dental radiographs (X-rays)
• Emergency dental treatment
• Treatment for dental trauma
• Dental fillings
• Extractions
• Complete dentures
• Partial dentures
• Dental crowns
• Dental bridges
• Nightguards
• Dental cleanings
• Dental sealants
• Root canals
• Referrals for specialty dental services when needed

Booking an appointment

• Dental Clinic phone: 505-465-3078
• Patients should call to schedule routine or urgent appointments.
• Limited emergency walk-in appointments may be available; calling ahead can shorten wait times.

When to see the dentist

Routine dental check-ups

At regular check-ups, your dental professional may:

• Check for cavities, plaque, and tartar
• Examine your gums using a special tool to measure the spaces between teeth and gums
• Examine your tongue, throat, face, head, and neck for swelling or other concerns
• Discuss any concerns and schedule or refer you for needed treatment

Professional dental cleanings

Brushing and flossing at home removes plaque but not hardened tartar. During a cleaning:

• The dental team removes tartar using specialized instruments (scaling)
• Teeth are often polished with a gritty paste to remove surface stains
• Flossing ensures the areas between teeth are thoroughly cleaned

If you have dental pain or symptoms

You should contact the dental clinic if you have:

• Tooth pain or sensitivity
• Headache, earache, or jaw pain lasting more than a few days
• Visible damage, swelling, or trauma in the mouth

The clinic has limited emergency walk-in appointments; calling ahead is recommended to reduce waiting time.

Regular clinic hours

• Monday, Tuesday, Thursday, Friday: 8:00 a.m. – 5:00 p.m.
• Wednesday: 1:00 p.m. – 5:00 p.m.
• Saturday and Sunday: Closed

These hours apply to the main clinic unless otherwise communicated by the clinic.

Upcoming closures (2026)

The clinic is listed as closed on the following dates in 2026, typically from 8:00 a.m. – 5:00 p.m.:

• Thursday, January 1, 2026
• Monday, January 19, 2026
• Monday, February 16, 2026
• Monday, May 25, 2026
• Friday, June 19, 2026
• Friday, July 3, 2026
• Tuesday, August 4, 2026
• Monday, September 7, 2026
• Monday, November 2, 2026
• Wednesday, November 11, 2026
• Thursday, November 26, 2026
• Friday, November 27, 2026
• Friday, December 25, 2026

Holiday and closure dates are subject to change based on Kewa Pueblo Health policies and Santo Domingo Pueblo observances.

Appointments and scheduling

• Patients are encouraged to schedule appointments in advance during regular hours.
• New patients should follow the "NEW PATIENTS" instructions from the clinic (as provided by the front desk or registration forms).

After-hours nurse triage line

When the clinic is closed, patients can still get nurse advice over the phone.

• Main clinic number: 505-465-3060
• After hours, follow the recorded message options:
• Option 1: Leave a message to request an appointment; the clinic will return your call when it reopens.
• Option 9: Transfer to the After-Hours Triage Nurse Line to speak with a live nurse for medical advice.

For life-threatening emergencies, patients should call 911 immediately rather than the clinic or after-hours line.

Lists Holiday, Mission, Santa Ana, and Pueblo as a location. Names Indiana as a service area. Areas beyond these are not published.

Department phone numbers

• Appointment Desk: 505-465-3060
• Pharmacy: 505-465-3074
• Dental Clinic: 505-465-3078
• Optometry: 505-465-1169
• Behavioral Health: 505-465-5511
• Transportation: 505-465-5510
• Medical Records (phone): 505-465-3063
• Medical Records (fax): 505-465-1178
• Purchased/Referred Care (PRC): 505-465-3075

Email contact

• Community outreach / general email: kphc.outreach@kp-hc.org

Mailing and physical address

• Mailing address: P.O. Box 340, Santo Domingo, NM 87052
• Physical address: 85 W. Highway 22, Santo Domingo, NM 87052

For emergencies, patients should call 911; the clinic is not an emergency room.

• Behavioral Health phone: 505-465-5511

Vision

The vision of Behavioral Health is to promote and strengthen resilience within the communities and families served by Santo Domingo Health Center.

Services for individuals

• Substance abuse counseling
• Therapy for abuse, trauma, and grief
• Clinical and risk assessments
• Individual counseling
• Court-ordered treatment
• Therapy for relationship problems

Services for families

• Family counseling
• Couples counseling

Services for children and teens

• Play therapy
• Sand tray therapy
• Therapy for school behavioral or emotional problems

Other behavioral health services

• Evaluations to determine the best course of action for your situation
• Clinical and risk assessments
• Psychiatric medication evaluations and management
• Mental health education
• Consultation

Booking an appointment

• Call 505-465-5511 to schedule a Behavioral Health appointment.

Crisis and emergency resources

For life-threatening emergencies, call 911 immediately.

Additional resources listed by the clinic include:

• Kewa Family Wellness Center (Tribal Behavioral Health Program): 505-465-2733
• NM Crisis Hotline: 1-855-NMCRISIS (662-7474)
• TTY Line: 1-855-227-5485

Behavioral Health is not an emergency department; emergency or crisis calls should go to 911 or the appropriate crisis line.

Ask anyway — the agent will say plainly that it is not published rather than guess.