Koptional

The company works with publicly traded companies, funded startups, public institutions, universities, and small and medium-sized businesses. Its clients span industries including energy, logistics, insurance, research, accounting, and law.

K-Optional says it has completed more than 100 projects, some of which have been acquired while others continue to generate steady profits. The company writes its code in the USA.

Leadership

• John Considine — Co-Founder / Partner
• Evandro Nadal — Co-Founder / Partner

Guiding principles

• Reputation first: Align projects with business objectives and prioritize project success.
• Superior client service: Provide responsive communication, reports, and progress visibility.
• Leadership and professionalism: Use an in-house team of software development professionals in the US.
• Pioneering development: Build innovative applications with the client's objectives, ROI, and budget in mind.

• Software development
• Software consulting
• Mobile app development

Examples of custom software solutions include last-mile delivery software, food services software, technician scheduling software, LLM customer support pipelines, logistics applications, and mapping and geocoding software.

Technical expertise

K-Optional's expertise includes:

• Accessibility and WCAG-compliant software
• AI and machine learning
• Analytics and business intelligence
• Workflow, marketing, sales, and IT automation
• Cloud solutions
• Relational, NoSQL, and in-memory database management
• DevOps and CI/CD
• eSignature API integration
• HIPAA-compliant solutions
• Internet of Things solutions
• SMS, voice, email, and push notification systems
• Payment processing
• Scheduling integrations
• Security, including encryption, GDPR and PCI DSS standards, security audits, and automatic backups
• Smart contracts on blockchain platforms including Ethereum
• Tracking applications for logistics, assets, and deliveries
• User input collection with image uploads, text input, and CSV/XLSX adapters
• UX/UI design
• Web scraping

The company also provides API integrations across cloud storage, payment processing, social media, and productivity tools. Integrations listed on the website include Airtable, Algolia, Cloudflare, DocuSign, Dropbox, Google Calendar, Google Maps, OpenAI, Plaid, QuickBooks, Salesforce, Shopify, Slack, Stripe, Twilio, Uber, WordPress, and Zapier.

Crafting your vision

• In-depth technical assessment
• Detailed formal blueprint
• Comprehensive project roadmap

Project kickoff

• Focused development sprints
• Quality assurance and testing
• Progress updates every two weeks

Beyond implementation

• Proactive live error detection
• Data and user-flow insights
• Strategic feature exploration

K-Optional writes its first report within a week of contact. Progress reports and demos are sent every two weeks, and initial delivery is expected in a few months. The website states that the client always owns the code and intellectual property.

Contact details

• Phone: +1 (737) 228-3598
• Email: developer@koptional.com

Offices

• Austin, Texas: 816 Congress Ave Suite #2019, Austin, Texas
• Manhattan, New York: 450 Lexington Ave Suite #4179, New York, New York
• Chicago, Illinois: 679 W Wrightwood Ave, Chicago, Illinois

The website also provides links to Facebook, GitHub, and Twitter. Candidates interested in careers can contact K-Optional through the careers page.

• Assemplify: A multi-platform workflow application for commercial furniture installations, including quote generation, job requests, administrative job management, real-time tracking, and workforce management. The case study reports an average quote creation time of 1.15 minutes, a 100% payment transaction success rate, and a five-star average customer job rating.
• Getcho: GPT and vector embeddings were used to analyze SMS response rates before and after Twilio's A2P registration requirement. The case study reports response rates increasing from 40% to 80% and a 300% improvement in conversion-yielding messages.
• Maxwell Pipeline: SMS notifications were replaced with iOS push notifications to improve delivery reliability and reduce bottlenecks. The project reported more than $1,000 in monthly text-message savings, 10,000 messages sent per pipeline test, and a three-week launch time.
• University of Arkansas for Medical Sciences survey project: K-Optional created accessible, voice-controlled survey software for visually impaired users using ARIA-WAI standards and TensorFlow.js. The case study reports six-week product delivery, 100% HIPAA coverage and compliance, and 95% device compatibility.
• Skanin: A rapid software prototype for automotive repair status updates using QR tag tracking and SMS notifications. The case study reports an MVP delivered in 48 hours, 90% testing coverage, and bug discovery and resolution within two hours.
• Insurance claims processing: K-Optional developed a more robust email-processing solution for vehicle insurance claims. The case study reports three weeks to 100% ROI, 33% insurance-provider support growth, and a 150% workflow cost reduction.
• Flowty: K-Optional joined as an embedded team to stabilize and release a marketplace product. The case study reports a 30-day release, 65% improved development time, and 25 bug fixes and architecture improvements.
• University of Texas School of Nursing: K-Optional developed survey software for a statewide pharmacist study. The case study reports zero reported errors, 95% reduced training time, and a 40% overall cost reduction.