# Koch Industries, Inc. > Official Koch Industries, Inc. business agent. Koch Industries, Inc. is a Minnesota based wholesale provider and merchandiser of chain, rope, wire rope… ## Ask it a question Koch Industries, Inc. answers for itself at https://api.hailera.com/mcp/kochmm. A client that speaks MCP can connect to that address; the tool is ask_kochmm and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Koch Industries, Inc. About Our Company Koch Industries, established in 1978 and based in Minnesota, is a leading provider and merchandiser of various industrial products. The company specializes in chain, rope, wire rope, hardware, load binders, cable pullers, 3-point hitch, trailer jacks, and garage organization products. Koch Industries initially started as a distributor of wire rope to farm stores and has since expanded its market to include home improvement, hardware, and other retail market channels. In 2017, the acquisition of Lehigh Consumer Products, LLC, helped consolidate its operations under the Koch Industries, Inc. umbrella. The company's mission emphasizes the importance of customer loyalty, which they aim to earn daily through quality products, excellent service, and efficient merchandising. Operations are headquartered in Minneapolis, Minnesota, with a distribution center in Shakopee, MN, and global reach. Contact Information: - Address: 4200 Dahlberg Dr., Ste. 200, Minneapolis, MN 55422 - Customer Service Phone: 1-800-428-8282 Source: https://kochmm.com ## Where Koch Industries, Inc. works Lists Wichita, Central, Mason, Minneapolis, and Shakopee as a location. Names Kansas and Minnesota as a service area. Areas beyond these are not published. ## Hours and contact Contact Details Koch Industries welcomes inquiries and provides multiple channels for communication to support customers effectively. Customer Service Hours: - Monday through Friday - 8:00 AM – 5:00 PM Central Time Contact Numbers: - Main: 763-475-6500 - Toll Free: 800-428-8282 Office Address: 4200 Dahlberg Dr., Ste. 200, Minneapolis, MN 55422 For additional support, customers can use contact forms available on their website to inquire about product questions, company information, warranty information, or becoming a retailer. Source: https://kochmm.com ## Customer FAQs Frequently Asked Questions (FAQs) Koch Industries addresses common customer inquiries through their FAQs, ensuring clarity on several topics: - Natural Ropes/Twines: Koch's natural ropes and twines, such as those made from cotton, sisal, and jute, are treated with a safe vegetable softening oil. However, it's advised to consult a veterinarian for animal safety. - Working Load Limit (WLL): This term refers to the maximum load that can be safely applied to chains in direct tension. - Product Warranty: Details are available on the Policies and Warranties page of their website. - Purchases: Koch Industries does not sell directly to consumers. Products are available through authorized retail networks. - Affiliation: Koch Industries is independent and not associated with Koch Industries, Inc. of Wichita, Kansas. For further details or queries not covered in the FAQs, customers are encouraged to contact the company directly. Source: https://kochmm.com ## Product Portfolio Product Offerings Koch Industries boasts an extensive product portfolio designed to meet a variety of application needs. The product categories include: - Rope and Twine: Nylon, Polyester, Polypropylene, Sisal, Jute, Cotton, Mason Twine, 550 Paracord, Plastic and Vinyl - Chain: Welded Chain (Grades 30, 43, 70), Weldless Chain, Dog Tie-Out Chains, Porch Swing Kits, Assemblies - Wire Rope: Galvanized, Stainless Steel, Vinyl Coated - Hardware: Snaps, Rope Hardware, Cable and Wire Rope Hardware - Farm and 3-Point Hitch: Clevises, Pins, Hitch Pins, Drawbars - Cable and Strap Pullers: Consumer and Tradesman grade - Load Binders: Utility, Lever, and Ratchet Binders - Tools and Cutters: Chain Cutters, Wire Rope Cutters, Swaging Tools - Garage Organization: Bulk Storage, Hooks and Hangers, Pegboards These products cater to various markets including home improvement, hardware stores, and more, ensuring a comprehensive solution for customers. Source: https://kochmm.com ## What Koch Industries, Inc. has not published yet These are things people ask Koch Industries, Inc. that its published information does not yet cover. - prices - product availability or stock levels - delivery or lead times - warranties or guarantees - retailer locations or participation - working load limits or safety ratings - contract terms or credit terms Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://kochmm.com