# Johnson and Quin, LLC > Official Johnson and Quin, LLC business agent. Johnson and Quin, LLC provides high-volume personalized direct mail production and integrated marketing… ## Ask it a question Johnson and Quin, LLC answers for itself at https://api.hailera.com/mcp/j-quin. A client that speaks MCP can connect to that address; the tool is ask_j_quin and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Johnson and Quin, LLC Johnson and Quin's executive team brings extensive experience in direct marketing, printing, IT and operations. Leadership overview - Management team with hundreds of years of combined experience in direct marketing and direct mail production. - Backgrounds spanning marketing research, sales, production, IT, finance and human resources. - Focus on innovation in personalized direct mail, color inkjet technology, security, and efficient production. Executive team - Dave Henkel – CEO - Andrew Henkel – President - Bob Arkema – Executive Vice President - Bob Granat – Vice President of Operations - Manish Haria – Vice President, CISO and CIO - Andrea Godziela – Director of Finance and Accounting - Kathryn Lang – Director of Human Resources Each leader oversees their respective area—strategy and innovation, client relationships, production, technology and security, financial management, and people operations—to support reliable and secure direct mail and marketing services. Source: https://www.j-quin.com ## What Johnson and Quin, LLC does Marketing Services (Creative, Multichannel and Email) Johnson and Quin supports direct marketers with marketing services that complement in-house teams. Creative services - Development of direct mail campaigns from strategy through concept and execution. - Review of control packages and test package ideas from experienced agency and corporate marketers. - Collaboration with client creative teams to ensure concepts are suited for direct response and align with production requirements. Email marketing - Coordination of email campaigns with direct mail programs through an email service partner. - Use of a robust email platform for sophisticated email marketing programs. - Reporting on delivery, views, click-through rates, opt-outs, bounces and more to support campaign analysis. - Support for building and maintaining a strong email reputation and customer engagement. Multichannel and interactive Working with partners, J&Q can integrate direct mail with digital and mobile channels, including: - QR codes. - Personalized URLs (PURLs) that take recipients to personalized landing pages. - Customized microsites and unique landing pages. - Coordinated email messaging. These capabilities help: - Reach customers and prospects via their preferred channels. - Provide multiple response options. - Track and measure response in real time through online reporting and analytics across direct mail, microsites, email and SMS. - Use visual analytics to uncover patterns and improve future campaign performance. Overview of Johnson and Quin's Direct Mail and Marketing Services Johnson and Quin, LLC (J&Q) is a high-volume personalized direct mail production and integrated marketing company based in Niles, Illinois, with additional production facilities in Portland, Oregon and Freedom, Pennsylvania. What J&Q does - Produces large-volume personalized direct mail packages using high-speed color inkjet and offset printing. - Designs and manufactures direct mail formats that balance creative impact with postal and production efficiency. - Optimizes postage and delivery through postal presorting, drop shipping, commingling and other postal optimization methods. - Supports multichannel campaigns that connect direct mail with digital channels such as email, personalized URLs (PURLs), QR codes and customized microsites. - Provides secure data handling, programming and list services to turn customer data into one-to-one communications. Who J&Q serves J&Q works with organizations that use direct mail as a key marketing channel and need: - High volumes produced quickly and accurately. - Sophisticated personalization. - Documented quality, security and audit trails. - Support for integrated, data-driven campaigns. Key strengths - Over 150 years in business and extensive management experience in direct marketing production. - Leading-edge high-speed color inkjet technology for direct mail. - Documented security and quality processes, including AICPA SOC 2 Type 2 attestation. - A quality-conscious, pro-automation culture focused on accurate, on-time production. Print and Mailing Services (Bindery, Lettershop and Postal Optimization) Johnson and Quin provides a full range of print finishing, inserting and mailing services for large-volume direct mail campaigns. Bindery capabilities - High-speed folding and card affixing. - Cutting, inter-stacking and nesting of letters and forms. - Wafer sealing and gluing of self-mailers. - UV coating, laminating and die cutting of postcards. - Imaging and affixing promotional cards to letters and forms. - Matching embossed cards to forms using camera technology that reads 3D embossing. Lettershop services - High-speed inserting systems that combine cutting and folding of continuous printed forms with inserting to maximize speed and efficiency. - In-line addressing of closed-face envelopes using read/write systems, including full-color images and tag lines that match the inserted letters. - Camera systems that scan and match multiple personalized components as they are inserted. - Specialized production of: - Full-color variable print envelopes that are addressed and printed as letters are inserted. - Closed-face matched letter packages using read/write and camera match systems. - Verified insertion of live checks and other sensitive documents using camera systems. - Hand assembly and fulfillment for special projects. Postal optimization - Analysis of each mail file to determine the most cost-effective mailing strategy. - Customized Hybrid Solution that combines drop shipping and commingling to achieve low postage, fees and freight costs while meeting in-home dates. - Postal presorting and optimization to comply with USPS standards. - Mail tracking through USPS Confirm and web-based tools to see when and where mail is moving and delivered. - Ability to implement USPS Interactive Informed Delivery campaigns so users see a color image of the mail package and a link to the online offer before it arrives. Quality control - Dedicated quality control staff who work with each department. - Documented checks and audit trails from data and artwork through programming, printing and mailing. - Emphasis on accurate, top-quality direct mail packages. Source: https://www.j-quin.com ## Where Johnson and Quin, LLC works Contact Details and Locations Use the following details to reach Johnson and Quin about direct mail and marketing projects. Primary contact - Phone: 847-588-4800 - Fax: 847-588-4693 - Email: jqinfo@j-quin.com Mailing and production locations - Johnson and Quin, LLC 7460 N Lehigh Avenue Niles, Illinois 60714-4099 - DMS West 8534 NE Alderwood Road Portland, Oregon 97220-1347 - DMS West – New Office 6400 SE Lake Road, Suite 190 Portland, Oregon 97222 - DMS East 155 Commerce Drive Freedom, PA 15042-9201 Notes - Johnson and Quin operates as a direct mail production and integrated marketing company within the Direct Marketing Solutions family. - For project discussions, the website invites visitors to call or email to talk about their next campaign. Lists Niles and Portland as a location. Names Illinois, Oregon, and Pennsylvania as a service area. Areas beyond these are not published. Source: https://www.j-quin.com ## Data, Security & List Management Data, Security and List Management Johnson and Quin provides secure data handling and technical services to support targeted, compliant direct mail and integrated campaigns. Information security - Comprehensive information security program based on ISO 27001/2, PCI and NIST standards. - AICPA SOC 2 Type 2 security attestation. - Secure infrastructure protected by industry best practices, including firewalls, backup power, virtual servers, backup systems and a tested disaster recovery plan. - Segregated networks for processing client data. - Secure FTP sites for data and artwork transfer. - Web-based proofing and approvals via JQConnect. - Secure storage of data until destruction. - Facility protected by card access systems and security cameras. - Ongoing staff training on security policies, confidentiality and physical security. Programming and data processing - Experienced IT team that processes data in a variety of formats for large-volume direct mail. - Document creation specialists who combine art and data to produce personalized forms and letters. - Software development capabilities for sophisticated and automated program workflows. - Support for integrated elements such as QR codes, PURLs, personalized landing pages and email marketing. List services and postal support - Use of industry-leading software to ensure mail meets USPS standards and runs efficiently in production. - Services including: - List purchase and list hygiene. - Address standardization. - Postal presorting and optimization. - NCOA and custom suppressions. - Collaboration with postal experts and the USPS to: - Stay current on postal regulations. - Design unique mail packages that qualify for the lowest possible rates. - Use of USPS Confirm tracking and web-based tools to monitor mail movement and in-home delivery. Quality and workflow - Quality-conscious, pro-automation culture. - Standardized processes with room for custom program requirements. - Prepress department that prepares artwork for personalization and manages color for inkjet and digital devices. Source: https://www.j-quin.com ## What Johnson and Quin, LLC has not published yet These are things people ask Johnson and Quin, LLC that its published information does not yet cover. - prices - availability - delivery times and in-home dates - service guarantees or performance outcomes - contract terms or legal advice - compliance or certification status beyond what is published Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.j-quin.com