IG Digital Lab

The agency designs, builds and operates systems including software, AI agents, workflow automation and infrastructure. Founder and AI Systems Architect Igor Golubev works across LLM integration, voice AI, private RAG knowledge bases, workflow automation and DevOps.

How the company works

• Outcome-driven: Projects are tied to measurable results such as calls answered, leads converted and cases retained.
• Private AI: AI can be deployed on a client's own infrastructure or private VPS so business data stays under the client's control.
• Live products as proof: IG Digital Lab's products include FirstReply, Sophie / AI Receptionist and RightForms.
• Ownership and handover: Systems are built on the client's infrastructure, documented and handed over so the client owns what was built.

IG Digital Lab is not affiliated with any other business using the initials IG or the name IG Labs. The company works in English and Russian.

1. Custom software: Internal tools, client portals, system integrations and private AI knowledge systems using a client's own infrastructure.
2. Websites and web apps: Fast, editable websites plus booking flows, client portals, dashboards, member areas, e-commerce and other customer or staff applications.
3. Mobile app development: Android apps, installable progressive web apps and cross-platform Flutter or React Native applications connected to a client's backend and integrations.
4. AI for calls and chat: Voice agents and website chat agents that answer questions, qualify callers, book appointments and write details into a CRM.
5. AI workflow automation: Connected processes linking phone calls, forms, CRM, calendars, documents and billing, with logging and human review where needed.
6. Servers and support: Server setup, deployments, Docker, CI/CD, backups, monitoring, uptime alerts, patches and ongoing support.
7. Devices and smart spaces: Managed tablets, kiosks, displays, sensors and Android devices, including provisioning, remote updates and recovery plans.
8. SEO and AEO: Technical SEO, structured data, content and local presence designed for Google, ChatGPT, Perplexity and Google AI Overviews.

Projects often combine multiple service areas. IG Digital Lab can also take over half-finished websites, automations and servers by obtaining access and ownership, documenting the existing system, and fixing or rebuilding it.

3550 Watt Ave, Suite 408 Sacramento, CA 95821

Phone

(916) 618-0502

Email

[email protected]

Calls are answered around the clock, and the business is open 24 hours.

Service area

IG Digital Lab provides on-site work across the Sacramento area, including Arden-Arcade, Carmichael, Citrus Heights, Rancho Cordova, Roseville, Folsom, Elk Grove and Davis.

Software, AI and SEO services are delivered remotely nationwide. On-site Sacramento services include web design, IT support, SEO, AI automation, servers, networks, devices and project kickoffs.

Businesses can start by booking a free audit or by calling or texting the phone number above.

Lists Mobile, Maspeth, and Sacramento as a location. Names Carmichael, Citrus Heights, Davis, Elk Grove, Folsom, Rancho Cordova, Roseville, and Sacramento as a service area. Areas beyond these are not published.

• One Process: $2,500–$6,000 — One workflow running end to end, such as phone-to-forms-to-CRM-to-calendar, a voice agent, or a website or web app.
• Connected Systems: $6,000–$15,000 — Several systems connected together, such as private RAG over business documents, multiple integrations, internal tools, or secure VPS deployment with CI/CD and monitoring.
• Full Build: from $15,000 — Bespoke software, complex RAG, full DevOps and security review, and dedicated ongoing support.

Ongoing services

• Care: $300–$500 per month for monitoring, fixes and updates after launch.
• Active support: $750–$1,500 per month for ongoing work and new workflows.
• Consulting: $150–$200 per hour.
• Hosting and small services: From $50 per month.

FirstReply

FirstReply, the AI receptionist product, costs $500 setup plus $549 per month. It is offered at a flat monthly rate with no per-minute overages and can be live in 48 hours.

Typical process

1. Discovery and strategy: Audit workflows and identify revenue leaks and the highest-impact AI opportunities.
2. Architecture and design: Plan the user experience, RAG pipeline and server architecture.
3. Development and AI setup: Build the frontend and backend, connect AI agents and configure prompt engineering.
4. Deployment and DevOps: Deploy securely, configure CI/CD, backups and support, then hand over the final product.

The free audit is a 30-minute Zoom strategy call with no commitment.

Available solutions

• Estimate intake: A mobile form can collect an address, problem description, availability and photos, then send the request to the calendar.
• AI phone service: The agent answers calls, checks the service area, distinguishes maintenance calls from no-cooling emergencies and books visits.
• Workflow automation: Follow-up sequences can run after quotes are sent and stop when the customer replies. Maintenance renewals and seasonal reminders can also be automated.
• Field app: Technicians can file time- and location-linked photos to a job, create before-and-after pairs and add notes for the office. The app can run on technicians' existing Android or iPhone devices, with photos uploading when signal returns.
• SEO and AI search visibility: Site structure, listings, service pages, license details and structured data can be improved for local searches and AI assistants.

IG Digital Lab does not replace ServiceTitan, Jobber or Housecall Pro, perform estimating or takeoff mathematics, or draft contracts. It builds intake, follow-up and field-record workflows around existing systems.

Project approach

The process starts with a free audit tracking a job from first call to final invoice. IG Digital Lab then proposes a scope and build order, configures and tests the system with one crew and a week of real calls, and provides monitoring and support after launch.

A one-process project typically takes 3–6 weeks from kickoff. Connected systems generally take 6–12 weeks, and full portals may take 8–16 weeks.