Hyscaler

Company facts

• 150+ team members
• 50+ clients worldwide
• 40+ technologies
• More than 10 years of software delivery experience
• Santa Clara presence and a Bhubaneswar development center

Certifications and appraisals

• ISO 9001:2015 — quality management
• ISO/IEC 27001:2022 — information security
• ISO/IEC 20000-1:2018 — IT service management
• ISO 14001:2015 — environmental management
• ISO 45001:2018 — occupational health and safety
• ISO 37001:2016 — anti-bribery management
• CMMI Maturity Level 5 appraisal

HyScaler also identifies partner-certified engineers across Microsoft, AWS, Google, Oracle, ServiceNow, and Salesforce. Its stated values are Bold Innovation, Relentless Excellence, Unwavering Integrity, Close Collaboration, and Agile Adaptation.

• AI Automation: Intelligent automation for operations, process optimization, and predictive maintenance.
• MCP-Based Agents: Agents using the Model Context Protocol to maintain context across tools and workflows.
• RAG Solutions: Language models grounded in business data for precise, source-backed answers.
• Custom LLM Integration: Frontier language models embedded into existing tools and systems.
• Conversational AI and Virtual Assistants: Context-aware assistants that understand intent beyond scripted, rule-based chatbots.
• Document Intelligence: Extraction, classification, and analysis that turn documents into usable data.
• Generative AI for Content and Media: AI-generated copy, visuals, and media aligned with brand voice.
• Predictive Analytics and Forecasting: Models that use historical data to support defensible decisions.
• Enterprise Recommendation Systems: Recommendation engines that personalize journeys and suggest relevant products, content, or actions.
• End-to-End MLOps: Deployment, monitoring, versioning, and retraining for reliable production models.

These capabilities support use cases across healthcare, finance, manufacturing, retail, logistics, customer service, and other business operations. HyScaler evaluates each problem against real data, systems, and compliance requirements rather than treating every problem as an AI problem.

End-to-end engineering

HyScaler builds, modernizes, and operates complete products and platforms, whether or not they involve AI. Services include:

• Software development for web, mobile, and enterprise applications
• Product engineering from strategy and design through build, testing, and modernization
• Data engineering, including pipelines, warehousing, governance, and data platforms
• DevOps and infrastructure, including CI/CD, cloud infrastructure, and operations
• IoT and connected devices, including edge telemetry, wearables, and device fleets
• Blockchain, including smart contracts, audit trails, and verifiable automation
• Digital transformation and enterprise modernization
• Mobile app development for native and cross-platform applications
• Customer experience engineering for service experience, CRM, and automation
• IT services and managed support
• Cloud migration and cloud foundations for AI workloads

HyScaler integrates with the platforms and systems clients already use. Supported environments include AWS, Azure, Google Cloud, Microsoft, Oracle, ServiceNow, Salesforce, SAP, Oracle ERP, SharePoint, EHR/FHIR systems, PostgreSQL, MySQL, MongoDB, Snowflake, Databricks, BigQuery, Apache Kafka, and Elastic Stack. Work may land in ticket queues, approval flows, dashboards, email and documents, chat and alerts, audit reports, mobile apps, webhooks, and APIs.

CWR90 engagements are fixed-price. The price is quoted during the scoping call after HyScaler has reviewed the use case and systems involved. Delivery runs from Bhubaneswar with a Santa Clara presence.

The initial call lasts 30 minutes and is with an engineer. Clients generally provide one point person and a few hours per week from the people who perform the work, especially during the first 30 days. After that, involvement typically shifts to phase-gate reviews and sign-offs.

Ownership and handover

The client owns the code, models, prompts, evaluation suites, documentation, and runbooks. These are delivered into the client's cloud and repositories. After the initial engagement, clients may either:

• Continue with HyScaler on a managed retainer covering monitoring, evaluations, cost control, and ongoing improvements; or
• Take over operations using the delivered documentation, evaluations, and runbooks.

Data and governance

Deployments run inside the client's AWS, GCP, or Azure account and behind the client's access controls. HyScaler states that client data is not used to train anything outside the client's walls. Consequential agent actions require human sign-off, with auditability built into the process.

Contact

• US: +1-408-658-0677
• India: +91-760-887-7277
• Email: info@hyscaler.com
• Sales: sales@hyscaler.com
• Support: support@hyscaler.com
• US office: 5201 Great America Parkway, Ste 320, Santa Clara, California 95054, USA
• Development center: Sixth Floor, Rajmahal MLCP Building, Unit-2, Ashok Nagar, Bhubaneswar 751009, Odisha, India

Crawl — days 01–30

• Map operations and identify where AI belongs—and where it does not.
• Score and shortlist use cases.
• Audit data readiness.
• Select tools with documented reasons.
• Produce the requirement and implementation plan in writing.

Walk — days 31–60

• Build one workflow using real data and existing systems.
• Write evaluations before the agent.
• Design human checkpoints.
• Demonstrate progress weekly against real data.

Run — days 61–90

• Put the workflow into production.
• Add monitoring and guardrails.
• Track a meaningful operating metric, such as cost per run.
• Deliver the day-91 runbook.

HyScaler uses a retrofit-first approach, integrating agents into systems such as ERP, CRM, queues, and EHR platforms. Consequential actions require named human approval, and every write-back is recorded in an audit trail. If the initial assessment shows that AI is not the right solution, HyScaler says so and changes the plan.