Howard Auto Body and Repair

Howard Auto Body and Repair describes itself as 'a friendly facility' that 'specialize[s] in body and paintwork along with maintenance and mechanical repairs.' The business has been 'serving the community and surrounding areas since 2004,' per its about page, and elsewhere is described as 'a family owned and operated business since 2004.' The owner is named as Antonio Espinoza. The about page states: 'Owner Antonio Espinoza, and staff, understand that honesty, customer service, and good quality are what form a trusting relationship between customers and Howard Auto Body.' It further states Antonio has been 'in the Auto repair field for over 35 years' and that the business 'have had over 35 years of experience in the automotive industry.' The site does not publish any Illinois state repair-shop license number, any I-CAR or ASE certification numbers, or any specific manufacturer-certified-repair-network membership in its page text. The homepage displays logos linking to the Better Business Bureau (BBB), BASF, CCC, and I-CAR websites, but no accompanying certification text, credential numbers, or dates are published alongside these logos, so no certification claim beyond the presence of these logos can be verified from the site. The about page also states the shop offers to 'wash and vacuum out cars we repair' as a courtesy on paint/collision repairs, at no additional cost to the customer.

Howard Auto Body and Repair is a family owned and operated auto body and mechanical repair shop in Chicago, Illinois, in business since 2004. The shop's published services are body and collision repair, mechanical repair, pick-up and delivery, 24 hour towing, and car rental assistance. The company states it accepts any insurance company estimates and extended warranty claims as well as any self-pay repairs. For body and collision work, Howard Auto Body and Repair describes 'complete body, paint, and frame work with the latest updated equipment.' Mechanical services listed include 'regular maintenance, electrical, suspension, transmission, and engine work.' The shop is bilingual, stating 'We speak English and Spanish.' Customers interested in these services can contact the shop by phone at (773) 262-3550 or visit the location at 2255 W. Howard, Chicago, IL 60645 to schedule an appointment. The site does not publish a price list, flat rates, or specific repair costs for any service; a customer must contact the shop directly for a quote or estimate. The site also does not publish which insurance companies it is a direct-repair shop for, nor does it list any specific manufacturer, I-CAR, or ASE certifications in its page text — the homepage displays logos linking to BBB, BASF, CCC, and I-CAR, but no certification numbers or credential text accompany them.

Lists Bettendorf, Chicago, and Howard as a location. Names Illinois as a service area. Areas beyond these are not published.

Howard Auto Body and Repair is located at 2255 W. Howard, Chicago, IL 60645. The shop's published phone number is (773) 262-3550, with a separate fax line at (773) 262-6916. The site's contact page lists these same details under 'Call Us' and 'Visit Us' headings. Published opening hours, listed identically across every page of the site, are: 'Monday-Friday: 8:00 am - 6:00 pm.' The site does not publish weekend hours, and does not state whether the shop is open or closed on Saturday or Sunday — it simply omits those days from the posted hours. To schedule service, the contact page includes a 'Schedule an appointment' button and states: 'Click the button below to schedule an estimate of repair cost or to drop off your vehicle for repair.' A customer can use this button to book an appointment; this is the only description on the site of how a customer requests an estimate — there is no online instant-quote tool, and no published pricing or cost estimate appears anywhere on the site itself. Accepted payment methods, listed on every page, are 'Credit/Debit, Cash, and Personal/Cashier's Check (with valid ID).' The Forms page offers four downloadable documents: a Credit Card Authorization Form, a Directional Payment Form, an Insurance Repairs Form, and a Self-Pay Repairs Form. The site does not publish a service area beyond its Chicago street address; no list of surrounding towns or neighborhoods it serves appears on any page.

Howard Auto Body and Repair's body and collision service is described on its services page as 'complete body, paint, and frame work with the latest updated equipment.' The company's about page adds that it has 'a complete paint shop with a computerized paint mixing system and even a downdraft paint booth to assure your car has a quality paint match and finish.' As a courtesy, the shop says it will 'wash and vacuum out cars we repair and also brush touch up any nicks and chips at no cost to you on all paint/collision repairs.' The site publishes specific warranty terms for its repair work. On paint and workmanship, it states: 'Howard Auto Body guarantees repairs against any defect in paint or workmanship for as long as you own your vehicle unless caused by damage as a result of unreasonable use, maintenance, negligence, collision, or care of the vehicle,' noting the warranty 'is only valid with original receipt.' For metalwork and framework, the site states a 'limited warranty on all metalwork and framework against poor workmanship,' covering 'cracking, flaking, or bubbling,' but explicitly excluding rust. For mechanical repairs, the published warranty is 90 days when solely mechanical, or 12 months/12,000 miles when the mechanical repair is associated with collision damage. The site also states 'Howard Auto Body's limited warranty does not overtake the manufacturer's warranty' on parts. The about page separately refers to this coverage as a 'limited lifetime warranty.' No dollar amounts, deductibles, or transferability terms are published.

In addition to collision and paint work, Howard Auto Body and Repair offers mechanical repair services, described on its services page as 'regular maintenance, electrical, suspension, transmission, and engine work.' The site also lists three additional services: 24 hour towing, pick-up and delivery, and car rental assistance. For towing, the site states the shop partners with 'Emergency Towing Services' and lists a separate towing phone number, (847) 733-1234, distinct from the shop's main contact number. For vehicles that cannot be driven in, Howard Auto Body and Repair offers pick-up and delivery, described as: 'Just give us a call ahead of time to schedule a pick-up and delivery for your vehicle for a convenience fee.' The site does not publish the amount of this fee; a customer must call to get the current rate. For rental cars, the site states: 'We can help provide rental car if covered by insurance,' without naming a specific rental company or specifying what happens if a customer's insurance does not cover a rental. The shop's published mechanical warranty is 90 days for standalone mechanical repairs, or 12 months/12,000 miles when the mechanical work is tied to a collision repair. No specific service rates, hourly labor rates, or part costs are published anywhere on the site for either mechanical or collision work.