# Hispano Americano Insurance > Official Hispano Americano Insurance business agent. Hispano Americano Insurance is a family-owned independent insurance agency in the Houston, Texas area… ## Ask it a question Hispano Americano Insurance answers for itself at https://api.hailera.com/mcp/hispanoamericanoinsurance. A client that speaks MCP can connect to that address; the tool is ask_hispanoamericanoinsurance and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Hispano Americano Insurance The About page is headed "Providing insurance since 1993" and publishes the same history in English and in Spanish. It states that Hispano-Americano is "a family-owned, multi-generational business that opened its doors in 1993", established by "an immigrant family from Honduras and El Salvador, looking to work hard, help their community, and follow the American dream". The page describes the business as a testament to God's goodness and perseverance, says the team is "willing to go the extra mile every day for our customers", and states that doing business "honestly, consistently, and with integrity" is the agency's mission. Four team members are listed with titles: Elvira Flores, FOUNDER; Aldo Martinez, PRESIDENT and CEO; Elliott Martinez, PRINCIPAL AGENT; and Emma Contreras, SENIOR ACCOUNT EXECUTIVE. The Spanish version of the same text appears directly below the English one, which confirms the agency serves customers in both languages. The home page separately describes the agency as part of the community for 30+ years. The website does not publish agent licence numbers, a Texas Department of Insurance licence number, staff biographies, or any awards or accreditations. It publishes no price, rates or fees. For anything about a specific agent's credentials, or to book an appointment, contact the office at 4721 N Main St. Ste O, Houston TX 77009 or call (713) 864-2100. Source: https://www.haiatx.com/about ## What Hispano Americano Insurance does The Service Center page lists the requests existing customers can submit to the agency: Add/Remove Vehicle, Add/Remove Driver, Request ID Card/Proof of Insurance, Make a Payment, Add Roadside/Rental Service, Start a Claim, Update Policy Information and Policy Renewal Quoting. The page states: "Please note: Submitting a request does NOT automatically change your policy. Coverage changes are not effective until they have been confirmed by our office or your insurance company." It also says to call the office during business hours if a request is urgent or if immediate proof of coverage is needed. The proof of insurance and payment request pages both state that for security purposes all requests must be reviewed and confirmed by an agent. On ID cards the page says proof of insurance can be sent digitally or picked up at the office as a hard copy, "FREE of charge!". A separate claims page sets out the agency's advice after a car accident: check for injuries and move to safety, call the police, gather and exchange information and take photographs, and then call the insurance company, with the agency's advice being to file a claim within 10 days of the accident. The agency offers to assist with contacting the other party's insurance company. Whether a claim is paid, and on what terms, is decided by the insurance company, not by the website. To schedule any of this, contact the office on (713) 864-2100. Hispano Americano Insurance is an insurance agency in Houston, Texas. Its website lists these services: Home Insurance, Auto Insurance, Life Insurance, Travel Insurance and Commercial insurance. Under the heading "WHO WE WORK WITH" the home page names Progressive, Kemper, AssuranceAmerica and GEICO. The agency describes itself on the home page as "Serviendo Houston por 30+ anos" and as "Part of the community for 30+ years", offering "Immediate coverage personal service". The main office phone is (713) 864-2100, the address is 4721 N Main St. Ste O, Houston TX 77009, and the email is contact@haiatx.com. The site publishes content in both English and Spanish. English and Spanish text appear side by side on the About page, and Spanish headings such as "Bienvenidos", "Visitanos", "Llama Ahora" and "Preguntas Frequentes" appear across the site. No price, prices, pricing, cost, rates or fees for any policy are published on the website, and no premium or quote figure appears anywhere on it. To get a quote or an estimate, contact the agency by phone, text or email; the site says you can call, text or email to start the quote process. Coverage terms, policy limits, deductibles, what a policy does or does not cover, and claim outcomes are not stated here. Those depend on the individual policy and the insurance company, so ask the agency and read the policy documents. Source: https://www.haiatx.com/service-center ## Where Hispano Americano Insurance works Lists Houston, Katy, Rahway, Clay, Maspeth, and Martinez as a location. Names Texas and Houston as a service area. Areas beyond these are not published. ## Prices Hispano Americano Insurance does not publish any price, prices, pricing, cost, premium, rates or fees on its website. There is no rate table, no sample premium and no fee schedule anywhere on the site. Every price is quoted by the agency for the individual customer, so a quote or estimate has to come from an agent. The contact page states that customers can call, text or email the agency to start what it calls a "quick quote process", and the site has a QUOTE NOW page and "Quote with agent" and "Request Quote" buttons on the insurance types and home pages. The phone number for quotes is (713) 864-2100 and the email is contact@haiatx.com. The home page lists four discounts by name: "Homeowners Discount", "Paperless discount", "3 year accident free" and "Student Discount". The site names them only; it does not publish any discount amount, percentage or the conditions for receiving one. Whether any particular customer qualifies for a discount or for a given rate is not something the website establishes, and it is not something that can be determined outside the agency and the insurance company. Ask the agency for a quote rather than relying on a figure from any other source. Source: https://www.haiatx.com/ ## Accreditation and credentials The Insurance Types page groups what the agency quotes into three sections. Under Car Insurance it names Liability, Full Coverage, Medical Coverage, Uninsured Motorist and Additional Options such as roadside assistance and rental reimbursement. Under Home Insurance it names a Standard policy, Flood, Renters and additional options. Under Business Insurance it names CGL (Commercial General Liability), Commercial Property and BOP (Business Owner Policy). The page also carries a Spanish prompt about travel insurance, "Vamos a Mexico? get travel insurance". The page gives a short general description of each type, but what any individual policy actually covers, its limits and its deductibles are set by the policy itself. Do not rely on a general description for a coverage question; ask the agency and read the policy documents. The FAQ page, headed "Preguntas Frequentes", states that the agency offers many product lines including Commercial General Liability, Excess Insurance, Commercial Auto and Worker's Comp; that it has carriers that offer coverage for vehicles over 1 ton; that it offers E&O (errors and omissions) coverage for businesses required to show proof; that it offers SR-22 filings; and that a customer does not need to be physically present because coverage can be bound over the phone with access to email. Eligibility, legal requirements and anything to do with what the state requires are not settled by these answers - confirm those with the agency, and with the Texas Department of Insurance or the TxDMV as appropriate. No prices, rates or fees appear on either page; request a quote from the agency. Source: https://www.haiatx.com/insurance-types ## Hours and contact Hispano Americano Insurance publishes two locations on its contact page. The main office is located at 4721 N. Main St Ste. O, Houston, TX 77009, phone (713) 864-2100. The contact page gives the N. Main hours as "Monday-Saturday 9am-6pm". A second address is listed as 20221 Clay Rd. Ste B, Katy, TX 77493, phone (713) 774-4876; the Katy hours are published only as "Opening 2026", and the home page carries a "New Katy Location!" banner. No opening date more specific than that is published, and no Sunday hours are published for either address. The general contact details in the site footer are 4721 N Main St. Ste O, Houston TX 77009, (713) 864-2100 and contact@haiatx.com. The contact page says "Interested in working together? You can call, text, or email us to start our quick quote process", so phone, text and email are the published ways to reach the agency. The website does not publish an online appointment or booking calendar, so to book or schedule a visit, or to confirm the hours the office is open on a particular day, call the office. The areas served are not listed as a formal service area; the agency describes itself as serving Houston and the site publishes the Houston and Katy addresses above. Source: https://www.haiatx.com/contact ## What Hispano Americano Insurance has not published yet These are things people ask Hispano Americano Insurance that its published information does not yet cover. - prices and premium amounts - coverage availability or eligibility - discount amounts or qualification - guaranteed claim outcomes or payout amounts - contract terms or legal advice - exact coverage start or end dates - timeframes for claim processing or approvals Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.hispanoamericanoinsurance.com