High Rise Fire and Security

• Provides integrated fire alarm, security, communication, and other low-voltage life safety system services.
• Helps protect buildings, assets, and occupants against fire, intrusion, and other risks.
• Supports both large enterprises and small and medium-sized businesses with tailored security and life safety solutions.

Relationship to Scutum Group

• High Rise Fire and Security operates as part of Scutum North America.
• Scutum is present in multiple countries and provides a broad range of security and life safety solutions.
• Customers benefit from local expertise backed by the resources and technologies of an international security group.

Types of clients

High Rise Fire and Security, through Scutum, serves:

• Commercial and industrial facilities
• Multi-site businesses and corporate campuses
• Public and institutional facilities that require code-compliant fire alarm and life safety systems

Protection focus

The company's solutions are designed to protect:

• Property and physical assets
• Building infrastructure and critical systems
• Employees, visitors, and other occupants

Service philosophy

• Emphasis on reliable, code-compliant systems and services
• Long-term focus on minimizing risk and supporting business continuity
• Combination of on-site services and 24/7 monitoring to provide continuous protection

Service and support are available for:

• Fire alarm systems
• Mass notification systems
• Security and surveillance systems
• Access control systems (where installed as part of a broader security solution)
• Audiovisual and communication systems
• Nurse call and related life safety communication systems

Maintenance

• Proactive maintenance and scheduled system testing to help ensure reliable performance and long-term system integrity.
• Routine service for audiovisual, communication, fire alarm, mass notification, nurse call, security, and surveillance systems across a wide range of facilities.

Repairs

• Fast, dependable repair services delivered by experienced technicians.
• Support for fire alarm, nurse call, communication, and security systems.
• 24/7 emergency service support is available to help minimize downtime and keep critical systems operational.

Inspections

• Comprehensive fire alarm inspections performed in accordance with NFPA standards and local code requirements.
• Inspections are professionally scheduled, thoroughly documented, and completed on time to support code compliance and system reliability.

Monitoring services

• 24/7 central station monitoring for fire alarm and security systems.
• Live operator support for alarm handling and notification.
• Monitoring services help provide fast notification, dependable oversight, and around-the-clock protection for facilities.

Service locations and phone numbers (United States)

Call for service, including maintenance, repairs, testing, and inspections:

• New York – New York City and Brooklyn: (718) 369-3434
• Illinois – Peoria and Naperville: (800) 323-3300
• Florida:
• Boca Raton: (561) 569-2100
• Naples: (239) 353-1000
• Summerfield: (352) 360-0200
• Tampa: (813) 984-0200

Alarm monitoring contact

For central station monitoring services through Scutum Digital in the United States:

• Alarm monitoring: (866) 494-6414
• Video monitoring: (201) 843-0099

These numbers are for facilities that already use or are setting up monitoring services with the company.

• Provide a way for employees working alone to raise an alert quickly.
• Automatically detect certain incident conditions such as falls or prolonged immobility.
• Connect alerts in real time to certified remote monitoring centers for rapid handling.

Example devices and applications

Isolated worker protection solutions include connected devices such as:

• Safety watches
• Safety badges or badge holders
• Safety boxes
• ATEX safety enclosures
• Security smartphones
• ATEX safety smartphones
• PTI / DATI applications (connected apps)

These devices are typically equipped with geolocation and SOS alert functions and are linked in real time to remote monitoring centers.

How alerts are handled

• In the event of a fall, aggression, absence of movement, or manual SOS trigger, an alert is automatically or manually raised.
• Alerts are sent to certified remote monitoring centers staffed 24/7.
• Operators verify the situation (removing doubt) and then follow pre-agreed procedures, which may include:
• Calling contacts in a defined order until someone responds.
• Contacting emergency services according to the customer's protocol.

Training and use

• Training on the use of DATI / PTI devices is provided by specialists, either by videoconference or face to face, depending on need.
• The aim is to ensure that employees understand how to trigger alerts and that supervisors understand how alerts are processed.

Data protection

According to the Scutum Group's description of these services:

• Geolocation is activated for alert handling and is not used for continuous tracking outside of the alert process.
• Data and voice messages associated with alerts are stored for a limited period (for example, up to three months) and then automatically deleted.
• Alert histories during this period can be consulted through the relevant platform.

Regulatory notes

• In some jurisdictions (for example, under the French Labor Code), the use of suitable alert systems for lone workers is mandatory when an employee works alone in situations where the employer cannot guarantee safety in another way.
• Specific legal obligations vary by country and region. Customers should refer to local regulations and codes that apply to their sites and workforce.

Solutions focused on protecting transported goods and mobile assets include:

• Transport of products and goods – systems and services that help secure the transport of products and goods.
• Fleet management – tools and services to help manage and protect vehicle fleets.

Infrastructure protection

Solutions that help protect premises and property assets against theft, intrusion, fire, and damage include:

• Video surveillance – camera systems and remote video services for visual monitoring of sites.
• Perimeter and anti-intrusion security – intrusion detection and related technologies for protecting building perimeters and secure areas.
• Fire safety – fire detection, alarm, and related life safety systems.
• Access control – systems that help manage and restrict access to buildings and sensitive areas.
• Digital monitoring – remote monitoring and supervision services that connect security and life safety systems for 24/7 oversight.

Personal protection

Solutions designed to help protect employees, users, visitors, and travelers include:

• Protection of isolated workers – devices and services that allow lone workers to raise alerts and be located in case of incident.
• Personnel safety – systems and procedures aimed at safeguarding staff during normal operations and incidents.
• Safety operation – solutions that support safe day-to-day operation of facilities.
• Fire safety and evacuation – systems and services that support fire detection, alarm, and orderly evacuation.
• Teleassistance – remote assistance services that can provide support and alert handling.

Business intelligence and cyber monitoring

Additional offerings from the Scutum Group include:

• Business intelligence – services that support the protection of assets and operations, including when organizations expand internationally.
• Country risk analysis – analysis of geographic and geopolitical risks to help organizations plan and operate securely.
• Cyber monitoring – monitoring of IT tools and data to help protect information systems 24/7.

These solutions can be combined into tailored programs based on each customer's risks, infrastructure, and operational requirements.

• Unify advanced security and life safety technologies with human monitoring and response.
• Provide real-time visibility into events across sites.
• Anticipate risks and improve responsiveness through automation and analytics.

Key technologies

The Smart Security Platform brings together several technology areas:

• Artificial intelligence (AI) – filters out false alarms so operators can focus on verified alarms and higher-risk events; AI tools are also being developed to assist operators with routine requests.
• Cyber-ready solutions – security solutions are designed with strong data protection and cybersecurity practices to help protect sensitive information and support business continuity.
• Internet of Things (IoT) – connects security and life safety devices so data can be centralized, analyzed, and acted on more quickly.

Digital monitoring services

Digital monitoring links sites and systems to certified remote monitoring centers to provide real-time oversight, including:

• Geolocation – real-time tracking of teams and vehicles, with alert zones and intervention zones that trigger notifications when events occur.
• Video surveillance – remote video monitoring to help protect sites against theft, vandalism, and other incidents, supported by AI and video analytics.
• Video surveillance masts – temporary or mobile video solutions for construction sites, events, and other temporary locations.
• Remote intrusion and fire surveillance – 24/7 monitoring of intrusion, fire, and human risk alerts, with audio, video, or on-site verification and coordination of response.

Maintenance and performance

The Smart Security Platform is supported by maintenance services designed to keep systems operating at a high level:

• Preventive and remote maintenance – remote supervision, diagnostics, and updates, with on-site intervention when needed.
• Corrective and remote maintenance – rapid remote response to incidents, backed by local technician teams.
• Maintaining Operational and Safety Conditions (MCO-MCS) – proactive supervision, predictive detection, behavioral analysis, and cybersecurity measures to help prevent incidents, breakdowns, and cyber-attacks.

Project support

For organizations implementing or upgrading security and life safety systems, the Scutum Group provides:

• Audit and analysis of sites and systems to identify vulnerabilities and operational risks.
• Design and engineering of security architectures that integrate technologies, regulatory requirements, and business constraints.
• Technical guidance to support long-term, coherent security strategies.

These capabilities help organizations build security and life safety solutions that are integrated, scalable, and aligned with operational needs.

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