Highline Automotive

Highline Automotive states it has been delivering auto repair services to Countryside, IL and neighboring areas since 2011. The site displays a NAPA AutoCare Gold Certified badge, along with ASE (Automotive Service Excellence) and ASE Master Technician logos, and affiliation logos for AAA, BBB (Better Business Bureau), ACDelco, Jasper, Motorcraft, and TECH-NET Professional Auto Service. These appear as trust and affiliation badges on the site; the pages reviewed do not name individual technicians or give ASE certification numbers or specialties for specific staff members. The shop's published Code of Ethics commits to performing high-quality repair service at a fair and just price, having a sense of personal obligation to each customer, recommending only services and repairs necessary to keep a vehicle in safe working order, using only products that are safe and meet or exceed manufacturer-recommended standards, servicing vehicles in a timely manner while keeping customers informed of changes, providing prompt and amicable resolution of disputes, ensuring staff conduct themselves professionally, and notifying customers if an appointment or completion promise cannot be kept. The site does not describe factory (manufacturer) training programs for its technicians, and does not mention Illinois vehicle emissions testing or state safety inspection services.

Highline Automotive is an auto repair shop located in Countryside, IL, offering services for cars and trucks. The site's home page lists 4x4 Services, AC Repair, Alignment, Brakes, Car and Truck Care, Tires, Electric and Hybrid Vehicle service, Electrical Services, Electronic Services, Engine and Transmission work, and Engine Maintenance. Highlighted service categories on the home page include A/C Service, Brake Service, Check Engine Light diagnostics, and Electrical repair. A separate services page adds Undercar Services, Transmission Repair, Engine Overhaul and Replacement, Towing Services, and Quick Lube Services to the list. The shop states it aims to complete many routine maintenance tasks within minutes or hours, with more extensive repairs often finished the same day, though the site does not publish specific turnaround-time guarantees. Customers can contact the shop by phone at 708-482-4900 or by using the appointment request form on the website to book service. Highline Automotive says it has served Countryside, IL and neighboring areas since 2011. The site does not publish information about Illinois vehicle emissions testing or state inspection services, and does not mention factory (manufacturer) training for its technicians.

Lists Chicago and Napa as a location. Names Illinois as a service area. Areas beyond these are not published.

Highline Automotive does not publish specific repair prices, labor rates, or cost ranges anywhere on its website. Its estimates page invites customers to get a free estimate through a linked RepairPal tool rather than listing prices directly. The home page states that the shop places a strong emphasis on offering transparent cost estimates before starting any repair work, and that customers are welcome to ask about cost-effective options or discuss upgrades with the shop's mechanics. The customer service page advises customers, before leaving a vehicle for repair, to make sure they understand all shop policies regarding labor rates, guarantees, and accepted methods of payment, and notes that customers may ask to be called and told the problem, course of action, and costs before work begins. To get an actual price, cost, rate, fee, or quote for a specific repair, a customer needs to contact the shop directly by phone at 708-482-4900, by email through the site, or by requesting a quote through the website, since none of the pages reviewed publish a price list, hourly labor rate, or fee schedule.

Highline Automotive's guarantee page states that a 36-month or 36,000-mile warranty, whichever occurs first, is provided on all parts and labor, unless otherwise specified for a particular repair. All local warranty repairs must be performed at the original facility. For warranty service needed outside a 25-mile radius of the original repair location, the page directs customers to contact the NAPA Autocare Warranty Administrator at 1-800-452-NAPA (6272); for warranty service within a 25-mile radius, customers are directed to contact the original repairing location. The page states there is no warranty coverage when a customer supplies their own parts for a repair. Warranty coverage on commercial vehicles is stated separately as 12 months or 12,000 miles, whichever occurs first. The home page also references this coverage generally, saying the shop backs its work with what it calls a rock-solid guarantee. The site does not publish exceptions or exclusions beyond the customer-supplied-parts and commercial-vehicle terms listed above, so any other warranty question should be directed to the shop directly at 708-482-4900.

Highline Automotive is located at 9675 W 55th St, Countryside, IL 60525, an address published consistently across the site's location and contact pages. The shop can be reached by phone at 708-482-4900 or by email through the site's contact form. Published working hours are: Monday, Tuesday, and Wednesday from 7:00AM to 6:00PM; Thursday and Friday from 7:00AM to 7:00PM; Saturday from 7:00AM to 12:00PM; and closed on Sunday. The site describes Countryside as its home area and states it serves Countryside and neighboring communities in the Chicago area; specific additional towns are not named on the pages reviewed. Customers can schedule an appointment by phone, by using the online appointment request form, or by visiting the shop directly during open hours. For customers who need to drop off a vehicle outside business hours, the site describes an after-hours night drop process: a drop-off form is completed and keys are left in a secure drop box, and the shop contacts the customer once the vehicle has been looked at or if more information is needed. The site does not list a separate emergency or after-hours phone line beyond the main shop number.

Beyond standard repair categories, Highline Automotive's miscellaneous services page in Countryside, IL lists several additional offerings. After-hours drop-off is available: customers fill out a drop-off form and leave keys in a secure drop box outside business hours. The shop offers free local pickup and delivery with repairs by appointment, and a free local shuttle service for customers who cannot wait on-site during repairs. Fleet maintenance and repair is offered for businesses that need to keep multiple vehicles running. Other listed services include hub, seal, stud, and nut replacement; on-site welding for repair or fabrication; pre-purchase inspections for vehicles a customer is considering buying; pre-trip inspections; trailer hitch, wiring, and tire service; and wheel bearing replacement. The page states that Highline Automotive accepts most extended warranties, allowing customers to use an existing service contract toward the cost of repairs performed there. It also describes services aimed at improving fuel efficiency, such as oil changes with recommended grades, air and fuel filter replacement, tire pressure adjustment, and inspection of intake and emissions components — this refers to a vehicle's own emissions system, not an Illinois state emissions test, which the site does not mention. Customers are directed to call 708-482-4900 or request a quote through the site to arrange any of these services.