State Farm - Helen Onwuzulike Insurance Agency

Helen leads a team that has helped the agency qualify for multiple honors within State Farm.

Personal background

• Helen and her husband Andrew have three children.
• Helen and Andrew are members of St. Thomas the Apostles Church in Smyrna.

Mission and service philosophy

The agency's mission is to:

• Provide exceptional customer service to every current and prospective customer.
• Help customers choose the insurance and financial products and services that meet their individual needs.
• Treat all customers in a caring, friendly and professional manner.

The agency serves the entire state of Georgia, with a focus on helping customers with auto, home, renters, life, business and other insurance needs.

Languages spoken in the office

• English
• Ibo
• Spanish

Customers can reach out in any of these languages for assistance where available.

• Auto insurance
• Motorcycle insurance
• Recreational vehicle insurance (Rec Vehicles)
• Homeowners insurance
• Condo insurance
• Renters insurance
• Personal articles insurance (for valuable personal property)

Business insurance

• Business insurance for small businesses and other commercial customers.

Life and health insurance

• Life insurance
• Health insurance

How the agency supports customers

• Helps customers choose State Farm insurance products that fit their needs and budgets.
• Supports customers with policy changes, billing questions and general account service.
• Assists new residents relocating to Georgia, especially to the greater Atlanta and Cobb County areas, with transferring or starting State Farm policies.

For details about coverage options, limits and eligibility, customers should contact the agency directly, as these can vary by situation and over time.

• Personalized insurance quotes for auto, home, renters, life, business and other State Farm products.
• Options to start a quote, request a quote or contact the agency for help with choosing coverage.

Customers can request quotes by:

• Calling the office at (770) 955-1667.
• Using State Farm's online tools to start or continue a saved quote and then working with the agency to finalize coverage.

Claims

Customers can file insurance claims through State Farm and receive support from the Helen Onwuzulike agency. Common options include:

• Using State Farm's online claims tools or mobile app.
• Calling State Farm's claims lines.
• Contacting the agency for guidance and support during the claims process.

The agency can help explain next steps, documents that may be needed and how the process generally works, but claim decisions are made by State Farm's claims organization.

Payments

Customers can make insurance premium payments by:

• Using State Farm's online payment tools or mobile app.
• Calling State Farm payment lines.
• Contacting the agency for assistance or questions about billing.

Payment methods and options may vary by policy and change over time, so customers should refer to their current State Farm billing information or contact the agency directly for up-to-date details.

Helen Onwuzulike Ins Agcy Inc

• Street address: 1715 Roswell Street SE, Ste. A
• City: Smyrna
• State: Georgia (GA)
• ZIP code: 30080
• Landmarks: Across from Legacy Golf Course, near Windy Hill Community Center, Avonlea Square Apartments and Cayce Foods.

Main phone number

• Phone: (770) 955-1667

Please call this number for quotes, coverage questions, claims assistance and general customer service.

Office hours

• Monday–Friday: 9:00 a.m. – 6:00 p.m.
• Weekends: By appointment only.

Service area

• Primary state served: Georgia
• Counties with a specific focus: Cobb, Cherokee, Fulton, Forsyth, Douglas, DeKalb, Bartow, Fayette, Rockdale, Paulding and Gwinnett.
• Local communities commonly served: Smyrna, Marietta, Kennesaw, Austell, Mableton, Alpharetta, Cumming, Canton, Johns Creek, Roswell, Milton, Sandy Springs and Atlanta.

Customers from elsewhere in Georgia are also welcome to contact the agency for service.

• Banking products
• Investment services
• Annuities

These products are provided through State Farm-affiliated companies such as State Farm VP Management Corp., a registered broker-dealer.

What the agency can help with

• Explaining the types of banking products, investment services and annuities available through State Farm.
• Connecting customers with the appropriate State Farm resources or representatives for these products.

Specific product availability, terms, returns and risks depend on the product and the customer's situation, and are subject to change. Customers should contact the agency or the referenced State Farm companies for current, detailed information before making financial decisions.

• Account Manager - State Farm Agent Team Member (Smyrna, GA; part-time and full-time options noted).
• Customer Service Representative - State Farm Agent Team Member.
• Insurance and Financial Services Position - State Farm Team Member.

These roles are with the independent contractor State Farm agent, not with State Farm Insurance Companies themselves.

Important notes about employment

• Employment is with an independent contractor agent, who makes all decisions about hiring, compensation, benefits and other terms and conditions of employment.
• Applications are for positions in the agent's office, supporting State Farm products and services.

For current openings, application instructions and requirements, candidates should consult the most recent listings for the Helen Onwuzulike agency (such as those linked from the State Farm website) or contact the office directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.