Haute Team

The About page describes Haute Team as representing "the region's finest properties with exceptional skill using the most innovative technologies currently available," offering "ultimate privacy and security, speed, and efficiency," and says the team's "years of full-time experience have given them a clear understanding of the mindset of home buyers and sellers and a thorough understanding of the regional marketplace." The site does not publish a founding year, a number of years in business, a transaction count or any review or star rating.

Under the heading "Language Spoken" the About page lists Italian, Portuguese and Spanish. Separately, the website itself offers a language selector in the header listing English, Chinese, French, Korean, Italian, Japanese, German, Portuguese, Russian, Spanish and Vietnamese; that is a site translation control and is not the same as the three languages listed as spoken.

Haute Team is a South Florida real estate team whose website, HauteTeam.com, describes itself as "your one-stop source for Miami Florida real estate." The site publishes services for both buyers and sellers, with dedicated Buyers and Sellers pages, plus a Contact page and a Cities guide. The inquiry forms on the site let a visitor select what they are interested in: Buying, Selling, Buying and Selling, Leasing (Landlord), Leasing (Tenant), or Broker / Agent, so leasing and rentals are handled alongside sales. The same forms list property types the team works with: Condominium, Single Family Residence, Town House, Investment Properties, Commercial, Land/Lot, Vacation Properties and Other.

The core of the site is a property search. The site states its listings "are updated daily from the MLS" and offers an advanced search, an interactive map search including Google Street View and Satellite View, a Community Guide, and a free Property Tracker account for email notifications when new homes for sale come on the market matching a visitor's criteria. Saved-favourites are also offered with that free account. Sections include Haute Team Exclusive Listings, Williams Island, Just Listed, Waterfront Homes and New Construction.

Haute Team is located in Aventura, Florida, in the Miami metro area. The office address published in the footer of every page is 1000 W Island Blvd Suite 2509, Aventura, FL 33160. Note a discrepancy on the site itself: the Contact page body gives the office as "Haute Team 1000 E Island Blvd, Suite 2509 Aventura, FL 33160" (E rather than W). Both versions are published, so a visitor should confirm the correct street direction with the team before travelling to the address.

Contact routes published on the site: Phone and Text (305) 705-6757, listed in the footer as office O: (305) 705-6757 and mobile M: (305) 705-6757, fax F: (305) 705-2148, and email Info@HauteTeam.com. The Contact page also carries a form (First Name, Last Name, Email Address, Phone, Questions / Comments) with the note "Please fill out the form below and we'll get back to you as quickly as we can!" The site does not publish opening hours, a schedule of when the office is open, or an online appointment or booking calendar; the Contact page instead says "Feel free to contact our team at any time at the following numbers." To book a viewing or schedule an appointment you contact the team directly.

The Buyers page describes how Haute Team works with purchasers. It says finding and purchasing a home "is a significant and often stressful time" and that the team's goal is to make the transition as smooth as possible, adding that once the team learns what a buyer is looking for, finding the home is simpler.

The page sets out the questions it asks a buyer to think through before starting a search: where they want to live and whether there are particular communities they like; the kind and style of house, and how many bedrooms and bathrooms; whether a home office, bonus room or flex-room is needed; whether the home needs to suit entertaining; whether they want a yard, pool, or a gated or guard-gated community; and whether they have determined their price range or consulted a lender to determine the best price range.

The Sellers page sets out how Haute Team markets a listing. It says the team knows the South Florida market, that marketing "must reach the right buyers with the right message," and that it has "the network and experience to do this." It stresses presentation across the brochure, the Multiple Listing Service wording, internet presence and advertising, and states that the team personally attends to the details "during all phases of a listing from the initial paperwork and promotion through the very last details of the closing." It adds that "the large majority of our transactions come through referrals and repeat business."

The site publishes a separate Sold Guarantee page. Its terms, as published there: the team guarantees to sell the home within 90 days or "we will sell it for free (You still must pay the other agent who brings the buyer 3% at closing)." If the home is on the market longer than 90 days from listing, the page says the team will keep marketing it but "charge you zero commission as the listing agent." The published Terms and Conditions require the home to be listed at a fair market value agreed by seller and Haute Team; treat the team's obligation as met if it brings an offer within 5% of the asking price; require the seller to reduce the listing price by 5% if no offer within 5% arrives by day 30, and another 5% by day 60; and state that if no such offer is received in 90 days, Haute Team "agrees to waive their listing commission of 3% and Seller agrees to pay fee of 3% to agent who brings the buyer." The page states the contract is void if the seller does not execute on those terms.

A large part of the HauteTeam.com website is given over to Williams Island in Aventura, FL 33160. The homepage headline reads "WILLIAMS ISLAND CONDOS FOR SALE and RENT" and the site publishes a search page for each individual building rather than one undifferentiated list. The buildings named on the site are: 1000 Williams Island, 2000 Williams Island, 2600 Williams Island (Residence Du Cap), 2800 Williams Island, 3000 Williams Island, 4000 Williams Island, 6000 Williams Island (Bella Mare), 7000 Williams Island (Villa Marina), Bellini Williams Island, Mediterranean Village Williams Island and Villa Flora Williams Island. Each has its own page under the /aventura/ section of the site.

The Williams Island search covers both sale and rental listings, and results shown include monthly rental figures alongside purchase listings with MLS numbers. The team also publishes video walkthroughs on its blog under "Virtual Tours", posted by Joseph Castaneda and Marcelo Maia, for specific Williams Island apartments.

These are things people ask Haute Team that its published information does not yet cover.

• prices
• availability
• commission rates or fee amounts
• whether a specific listing is still on market
• closing costs or timelines
• florida real estate licence status
• mortgage or lender approval terms
• guarantee or contract terms