# Hartley Properties, Inc. > Official Hartley Properties, Inc. business agent. Hartley Properties, Inc. provides hands-on property management and leasing services for multi-family rental… ## Ask it a question Hartley Properties, Inc. answers for itself at https://api.hailera.com/mcp/hartleyproperties. A client that speaks MCP can connect to that address; the tool is ask_hartleyproperties and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Hartley Properties, Inc. About Hartley Properties Overview Hartley Properties, Inc. is a locally owned property management company with over 30 years of experience. The company focuses on providing hands-on management and leasing services for multi-family residential rental communities. Hartley Properties works with both tenants and property owners/investors, aiming to create comfortable and well-maintained apartment living experiences. Service area Hartley Properties serves Minneapolis, Minnesota and nearby neighborhoods. Their apartment buildings are located in areas that offer: - Access to major transportation routes - Proximity to business centers - Convenient access to East Town - Access to the Light Rail - The vibrancy of Uptown - The beauty of the Powderhorn area - Other Southwest Minneapolis neighborhoods Types of properties - Multi-family residential apartment buildings - Rental communities focused on long-term apartment living Hartley Properties emphasizes routine maintenance, timely repairs and overall property care to keep their apartment communities in superb condition year round. Source: https://www.hartleyproperties.com ## What Hartley Properties, Inc. does Tenant Services and Maintenance Tenant portal and communication - Once applicants become renters, they have access to a tenant portal that allows them to easily contact Hartley Properties for assistance. - Tenants can use the website to: - Pay rent online - Submit maintenance or repair requests - Log in to the tenant portal for additional services and communication Maintenance and repairs Hartley Properties focuses on keeping their apartments functional, attractive and comfortable: - Prompt responses to repair requests - Routine maintenance to keep apartments in good condition year round - Ongoing efforts to help tenants feel comfortable and satisfied in their homes Grounds care In addition to unit maintenance, Hartley Properties provides upkeep of the property grounds, including: - Snow removal - Lawn care Getting started as a tenant - Prospective tenants can choose a community, fill out a rental application and contact Hartley Properties for more information through the website. - The team offers personalized assistance to help tenants find a high-quality rental in one of their multi-family communities. Source: https://www.hartleyproperties.com ## Where Hartley Properties, Inc. works Lists Hartley as a location. Names Minnesota and Minneapolis as a service area. Areas beyond these are not published. ## Hours and contact Contact Information Company details - Business name: Hartley Properties, Inc. - Location: 5101 Vernon Avenue, STE 503, Edina, Minnesota 55436, United States Phone Hartley Properties lists the following phone numbers: - Main phone: (612) 673-0198 - Additional phone: (612) 317-0797 Email - General email: contactus@hartleyproperties.com Online contact - Prospective and current tenants can use the Contact Us form on the Hartley Properties website to start the process of finding a new home or to send general inquiries. - Tenants can also access online services such as paying rent and submitting maintenance requests via the website links (Pay Rent Online, Maintenance Request, Tenant Portal). Office hours Office hours are not listed on the website. For the most current information on when the office is open or to arrange an appointment, customers should call or email Hartley Properties directly. Source: https://www.hartleyproperties.com ## Rental Application and Pre-Lease Deposit Policy This document summarizes the rental application and Pre-Lease Deposit/Holding Fee policy as described on the Hartley Properties website. It is not legal advice. Completed application and removal from the market - A completed application includes submission of the required fee for a background check. - Once a completed application has been submitted to the landlord, the landlord agrees to remove the unit from the market and from rent availability inventory. - The applicant understands that taking the unit off the market may cause the landlord to incur costs and damages, including, without limitation, lost rent. - The applicant agrees that forfeiture of the Pre-Lease Deposit/Holding Fee in this situation is not a penalty, but a fair and reasonable estimate of the landlord's damages from taking the unit off the market. Three-business-day cancellation window - An applicant may request to rescind their application and cancel this agreement within three business days after submitting a completed application. - If the applicant cancels within this three-business-day period, the Pre-Lease Deposit/Holding Fee will be returned. - After the three-business-day period ends, the fee will be kept to offset the landlord's damages (subject to the exceptions described below). If the applicant is not approved - If an applicant is not approved for occupancy, the Pre-Lease Deposit/Holding Fee will be refunded. - However, if the applicant is denied because they failed to comply with additional landlord requests for information needed to complete or process the application, the fee will be kept to offset the landlord's damages. If the applicant is approved and signs a lease - If the applicant is approved for occupancy and signs a lease agreement, the Pre-Lease Deposit/Holding Fee is applied toward the Security Deposit. - The return of the Security Deposit is governed by Minn. Stat. § 504B.178. - If an approved applicant abandons the premises by failing to move into the unit, the Security Deposit may be used to remedy the applicant's defaults in the payment of rent or other funds due to the landlord under the lease agreement. If the applicant is approved but does not sign a lease - If the applicant is approved or conditionally approved for residency and fails to sign a lease within three business days, the offer for residency expires. - In that case, the Pre-Lease Deposit/Holding Fee will be kept to offset the landlord's damages. Timing and method of returning the fee - If, under this agreement, the Pre-Lease Deposit/Holding Fee is to be returned to the applicant, the owner is required to return it within seven days. - "Return" means that the payment is postmarked within seven days. - At the prospective tenant's request, instead of mailing the payment, the landlord may either: - Destroy the payment, or - Hold it for retrieval by the tenant. For questions about how this policy applies to a specific situation, applicants should contact Hartley Properties directly. Source: https://www.hartleyproperties.com ## Rental Policies – Smoking and Pets Smoking policy - All Hartley Properties communities are non-smoking. - Smoking is not allowed in the properties managed by Hartley Properties. Pet policy - Dogs are not allowed at Hartley Properties communities. - Cats are allowed. - There are exceptions for Service Dogs, as noted on the Hartley Properties tenant information page. For details about whether a specific animal or situation is permitted, prospective or current tenants should contact Hartley Properties directly. Source: https://www.hartleyproperties.com ## What Hartley Properties, Inc. has not published yet These are things people ask Hartley Properties, Inc. that its published information does not yet cover. - prices and rental rates - availability and current vacancies - move-in dates or timelines - legal advice or interpretation of leases - guarantees of application approval - specific maintenance response times Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.hartleyproperties.com