Great State Roofing

On certifications, the services page states that the company "takes pride in being certified by some of the industry's leading brands, including GAF and CertainTeed." No certification tier, programme name or certificate number is published, so any specific certification level should be confirmed with the company.

The About page lists the company's stated core values as Integrity, Continuous Improvement, Customer Satisfaction, Professionalism, and Quality Craftsmanship.

On financing, the site has a Financing page saying Great State Roofing offers financing and has partnered with Enhancify, and that applications can be made through the website or by contacting the office. No interest rates, APRs, loan amounts, terms or qualification criteria are published, so financing terms must come from the company or from Enhancify directly. Contact: 704-389-9985, Office@GreatStateRoof.com.

For materials, the Charlotte page names asphalt shingles, designer shingles, synthetic roofing, metal roofing, standing seam metal roofing, and copper roofing details. It says the right option depends on the home, budget, style, roof condition, and long-term performance needs.

The site does not publish prices, price ranges, rates or fees for any of these services, and it does not state how long any roof will last or when a roof must be replaced. To ask about a specific service or to get a quote, customers can call the Charlotte office on 704-389-9985 or use the quote request form on the site.

Office hours are published on the contact page as "Office Hours: Monday - Saturday, 8 AM - 5 PM". The site does not publish separate hours per office, does not say whether the offices are open to walk-in visitors, and does not publish after-hours or emergency call-out hours. The published email address is Office@GreatStateRoof.com.

The areas served list on the Charlotte page names Charlotte, Fort Mill, Rock Hill, Waxhaw, Weddington, Wesley Chapel, Marvin, Davidson, Mooresville, Cornelius, Huntersville, and Matthews. The page describes the work as serving homeowners across Charlotte, NC and the greater Charlotte area. Whether a particular address outside those named places is inside the service area is not stated on the site, so that should be confirmed with the office.

To contact Great State Roofing about a roof in the Charlotte area, call 704-389-9985, email Office@GreatStateRoof.com, or submit the quote request form on greatstateroof.com. The form asks for full name, email address, phone number, address, ZIP code, and the desired service.

Lists Wesley Chapel, Great Bend, Charlotte, Cornelius, Greensboro, Huntersville, Matthews, and Mooresville as a location. Names Charlotte as a service area. Areas beyond these are not published.

The published five-step process is

Step one, contact the team by phone or online contact form; step two, an inspection is scheduled "at your earliest convenience"; step three, review the estimate, described as "a fair and accurate estimate, designed to give you a clear picture of what to expect moving forward"; step four, the project starts; step five, a final inspection before the crew leaves. The Charlotte page adds that after the inspection the team explains the findings and provides a quote, and that the estimate outlines the project scope, materials, timing, warranty details, and next steps.

To book an inspection or request an estimate, call the Charlotte office on 704-389-9985, email Office@GreatStateRoof.com, or use the Request A Quote form on the site. The site also has an "Instant Roof Quote" link in its navigation. The site does not publish how quickly an appointment can be scheduled, how long an inspection takes, or any deposit or payment schedule.

That is the full extent of what the company publishes about claims. The site does not say which insurers it works with, does not describe any claim steps or timeline, and gives no information about deductibles or about what an insurer will or will not pay. Nothing on the site should be read as a statement that a claim will be approved or that damage will be covered. Coverage, deductible and claim-outcome questions belong to the homeowner's own insurance company; questions about inspecting and documenting the roof itself belong to Great State Roofing on 704-389-9985.

The Insurance Claims page also describes "Storm Shield" warranties, in its own words "built specifically to ensure that the roof that you invested in is safe," and says the warranties "cover any installation errors and product defects - at no extra cost to you." No warranty length, exclusions, transfer terms or written warranty document is published on the site, so the actual terms have to be confirmed with the company in writing.

Ask anyway — the agent will say plainly that it is not published rather than guess.