# Great Jones > Official Great Jones business agent. Great Jones provides tech-enabled full-service property management for single-family rental investors and residents in… ## Ask it a question Great Jones answers for itself at https://api.hailera.com/mcp/greatjones. A client that speaks MCP can connect to that address; the tool is ask_greatjones and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What Great Jones does Overview Great Jones (powered by Mynd) provides full-service property management for single-family rental homes, with a focus on growth-minded investors who want professional management for their rental properties in and around Austin. Who Great Jones serves - Individual and portfolio investors in single-family rental (SFR) homes - Institutional investors with larger SFR portfolios - Current and prospective residents living in homes managed by Great Jones / Mynd Core property management services Great Jones, together with Mynd, handles the full day-to-day management of rental homes so owners do not have to be hands-on landlords. Key services include: - Leasing and marketing - Writing and publishing rental listings - Professional marketing (photos, online listings, virtual tours where available) - Data-driven rental pricing to help balance rent level and days-on-market - Reducing vacancy time between leases - Resident screening and placement - Receiving and processing rental applications online - Screening for income, identity, and credit history - Conducting background checks where permitted by law - Placing qualified residents and setting up the lease - Ongoing resident management - Handling resident questions and communication - Encouraging qualified residents to renew leases - Managing tenant satisfaction and enforcing lease terms - Coordinating early lease terminations or evictions when needed and legally permitted - Maintenance and repairs - Responding to maintenance requests as quickly as possible - Coordinating repairs using vetted third-party vendors and in-house technicians - Performing regular and as-needed property inspections - Providing 24/7 coverage for emergency issues - Owner / investor reporting and support - Providing real-time financial reporting through the Mynd investor portal - Sharing metrics such as cash flow, year-to-date earnings, service requests, leasing activity, and renewals - Offering property condition updates, including photos or video inspections when available - Helping owners think about portfolio performance and growth Technology and transparency - Owners have access to a tech-enabled investor portal (desktop and mobile) to: - View financial performance and key metrics - Track leasing activity and service requests - Communicate with the property management team - Approve or decline certain maintenance work - Residents have access to online tools to: - View their lease information - Submit maintenance requests - Communicate with the resident experience team Scale and experience - 18,000+ properties under management (nationwide) - 45+ markets served across the United States - Billions of dollars of assets under management This combination of scale, local teams, and technology is designed to provide institutional-grade service to both individual investors and larger portfolios. Source: https://www.greatjones.co ## Where Great Jones works Service areas - Great Jones in Austin operates as part of Mynd's nationwide single-family rental (SFR) property management platform. - Mynd reports: - 45+ markets across the United States - 18,000+ properties under management - Billions of dollars in assets under management - The focus is on single-family rental homes and portfolios, serving both individual and institutional investors. For this agent, assume a primary focus on Austin and the surrounding area, with the backing of Mynd's broader national footprint. Who they support - Owners / investors seeking professional management of SFR rental homes - Residents living in homes managed by Great Jones / Mynd - Applicants interested in homes managed by the company Main contact channels Phone Mynd's primary phone number (for all departments) is: - 1 (833) 367-6963 Menu options listed on the site: - Applicants – press 1 - Residents – press 2 - Investors – press 3 - Sales – press 4 - General and vendors – press 5 Online portals - Investors / owners: - Use the Mynd investor portal (desktop or mobile) for the fastest support. - Through the portal you can: - Send messages to the property management team - Review financial performance and reports - View leasing activity and service requests - Residents: - Use the resident portal or contact options provided with your lease to: - Submit maintenance requests - Communicate with the resident experience team Website contact forms - The Contact Us page on the Mynd website includes a form where you can choose a department (for example, residents, investors, sales, etc.) and send a message. - The Property Management pages allow property owners to request a free consultation or "Get Started" by submitting: - Name - Phone - Email - Property region / location When to reach out directly Contact the business directly if you need: - Exact pricing for your specific property or portfolio - Confirmation of whether a particular address is within the current service area - Details of any guarantees, protections, or promotional offers - Help with an active maintenance issue or urgent resident concern Lists Austin as a location. Names Texas and United States as a service area. Areas beyond these are not published. Source: https://www.greatjones.co ## Prices How Great Jones / Mynd pricing works Great Jones (powered by Mynd) uses a transparent, flat-fee pricing model for property management rather than charging a percentage of monthly rent. Key points about pricing and fees: - Flat monthly management fee - Management is charged as a simple, flat monthly rate per property, not as a percentage of rent. - This flat rate model is designed so that a home leased for, for example, $2,000 per month or $5,000 per month would fall under the same management fee structure, rather than scaling with rent. - Location-based pricing - Specific pricing depends on the property location and local market. - The website directs owners to select their market to see pricing details. - The exact Austin-specific fee amounts are not listed in this agent's knowledge; owners should use the online pricing tools or request a consultation for current figures. - Property protections and guarantees - Mynd promotes property protection guarantees as part of its management offering. - Details and terms of any guarantees are described on the main Mynd site and may vary by location and product. - Lease-related fees - In addition to the ongoing monthly management fee, there may be one-time fees related to: - New leases (placing a new resident) - Lease renewals - Maintenance and repairs - Owners pay the actual costs of approved maintenance, repairs, and service requests. - Mynd uses a mix of in-house technicians and vetted third-party vendors. - When volume discounts are available from vendors or suppliers, Mynd states that it passes those savings through. What is *not* published here - This agent does not hold specific dollar amounts or percentages for: - Monthly management fees in Austin - Lease-up fees - Renewal fees - Any other location-specific charges For current, detailed pricing: - Visit the Mynd property management pricing page and select the relevant location, or - Request a consultation through the contact or "Get Started" forms on the website. Source: https://www.greatjones.co ## What Great Jones has not published yet These are things people ask Great Jones that its published information does not yet cover. - prices - availability - guaranteed returns - future investment performance - tax advice - legal advice - exact timelines for leasing or maintenance - contract terms or guarantees Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.greatjones.co/austin