Grand + Benedicts
Official Grand + Benedicts business agent. Grand + Benedicts designs, manufactures and supplies retail store fixtures and displays for retailers, brands and other commercial spaces.
About Grand + Benedicts
Grand + Benedicts traces its roots back to two longstanding retail fixture businesses: Grand Store Equipment, founded in 1948, and Benedicts Display, founded in 1945. In 1980, founder Frank "HF" Phillips merged these companies to create Grand + Benedicts.
The company started with a small team of seven employees. Over the decades it has grown to more than 100 employees with a presence that extends beyond the Pacific Northwest to serve retailers across the U.S. and internationally.
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About Grand + Benedicts
Grand + Benedicts traces its roots back to two longstanding retail fixture businesses: Grand Store Equipment, founded in 1948, and Benedicts Display, founded in 1945. In 1980, founder Frank "HF" Phillips merged these companies to create Grand + Benedicts.
The company started with a small team of seven employees. Over the decades it has grown to more than 100 employees with a presence that extends beyond the Pacific Northwest to serve retailers across the U.S. and internationally.
Early on, the company supplied store décor items such as palm trees, disco balls and other display pieces alongside essential store hardware. Over time, Grand + Benedicts expanded into a comprehensive source for retail store fixtures and supplies, combining stocked fixtures with custom-designed fixture programs.
Throughout its history, Grand + Benedicts emphasizes a people-centered culture: it describes all clients as VIPs and aims to give the same attention to detail to every store, whether it is a national chain or a single independent shop. Many employees stay with the company long term, reflecting that focus on relationships and continuity.
From grand-benedicts.com
Where Grand + Benedicts works
Names Southland and West Coast as a service area. Areas beyond these are not published.
Prices
Hours and contact
Grand + Benedicts publishes three West Coast locations on its Hours and Locations page. The Portland, Oregon showroom, open to the public, is located at 6140 S Macadam Avenue, Portland, OR 97239, and can be reached at 503.232.1988; its posted hours are Monday through Friday, 8:00 am to 5:00 pm. The Hayward, California showroom (Bay Area) is located at 2368 Tripaldi Way, Hayward, CA 94545, phone 510.782.1988, also open Monday through Friday, 8:00 am to 5:00 pm. A third address, a warehouse will-call location in Milwaukie, Oregon, is listed at 2300 SE Beta Street, Milwaukie, OR 97222, phone 503.232.1988, with the same Monday-through-Friday, 8:00 am to 5:00 pm hours.
Both showrooms are described on the site as open to the public for browsing store fixtures in person. The company's general contact phone number, listed on every page, is 503.232.1988, and its mailing address is the Portland showroom address above. For account or login help, the FAQ page lists a separate customer service number, 800.547.7005.
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Hours and contact
Grand + Benedicts publishes three West Coast locations on its Hours and Locations page. The Portland, Oregon showroom, open to the public, is located at 6140 S Macadam Avenue, Portland, OR 97239, and can be reached at 503.232.1988; its posted hours are Monday through Friday, 8:00 am to 5:00 pm. The Hayward, California showroom (Bay Area) is located at 2368 Tripaldi Way, Hayward, CA 94545, phone 510.782.1988, also open Monday through Friday, 8:00 am to 5:00 pm. A third address, a warehouse will-call location in Milwaukie, Oregon, is listed at 2300 SE Beta Street, Milwaukie, OR 97222, phone 503.232.1988, with the same Monday-through-Friday, 8:00 am to 5:00 pm hours.
Both showrooms are described on the site as open to the public for browsing store fixtures in person. The company's general contact phone number, listed on every page, is 503.232.1988, and its mailing address is the Portland showroom address above. For account or login help, the FAQ page lists a separate customer service number, 800.547.7005.
The site does not publish weekend or holiday hours for any of the three locations. Customers asking about a specific area served, directions, or a showroom visit should contact the location nearest them using the phone numbers above; the site provides "view map" links for each address rather than an online booking or appointment system.
From grand-benedicts.com
Company Culture and Careers
Grand + Benedicts describes itself as a place for people who enjoy store design and retail environments. Its Careers page invites candidates who "love geeking out over store designs" and who are excited about what the company does.
Work environment and culture
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Company Culture and Careers
Grand + Benedicts describes itself as a place for people who enjoy store design and retail environments. Its Careers page invites candidates who "love geeking out over store designs" and who are excited about what the company does.
Work environment and culture
The company highlights a culture that values work/life balance. Its headquarters is in a modern, airy building on the Willamette River in Portland, with views of Mt. Hood. The setting supports getting outside during the day, such as kayaking at lunch or relaxing on the deck.
Grand + Benedicts emphasizes that it wants employees to succeed both professionally and personally. It notes that "strong in body = strong in mind" and describes amenities that support health and wellness, such as opportunities for bike rides in the nearby West Hills, yoga, a fitness area and a steam room.
Career opportunities
The company posts "Current Job Openings" on its Careers page for roles it is actively hiring. It also encourages people who feel aligned with the culture and who have relevant skills in areas related to retail fixtures, design, sales or operations to reach out even if a specific role is not listed.
Prospective candidates are directed to review open positions on the Grand + Benedicts website and to contact the company through the channels listed there to apply or express interest.
From grand-benedicts.com
Custom Fixtures and Installation Services
In addition to its stocked fixture catalog, Grand + Benedicts offers custom fixture design and installation services. Its About page states the company "specialize[s] in designing and building custom fixture programs of all shapes and sizes" and invites customers to "reach out to our corporate sales team to get the process started" for a custom look.
The dedicated Installations page describes more than 30 years of experience "handling new store or remodel installations." The company states its "team of retail-savvy professionals has knocked out seamless installations for everything from single stores to multiple super stores," and that it works "directly with retailers like Kroger and Coastal Farm" as well as partnering "with construction firms and contractors." The page identifies Grand + Benedicts as a women-owned company and states that its installation service operates in Oregon, Washington, Idaho and Alaska.
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Custom Fixtures and Installation Services
In addition to its stocked fixture catalog, Grand + Benedicts offers custom fixture design and installation services. Its About page states the company "specialize[s] in designing and building custom fixture programs of all shapes and sizes" and invites customers to "reach out to our corporate sales team to get the process started" for a custom look.
The dedicated Installations page describes more than 30 years of experience "handling new store or remodel installations." The company states its "team of retail-savvy professionals has knocked out seamless installations for everything from single stores to multiple super stores," and that it works "directly with retailers like Kroger and Coastal Farm" as well as partnering "with construction firms and contractors." The page identifies Grand + Benedicts as a women-owned company and states that its installation service operates in Oregon, Washington, Idaho and Alaska.
For installation inquiries, the site lists a named contact: Janine Beevers, reachable at 503.969.0058 or by email at Janineb@grand-benedicts.com. This is separate from the company's general showroom phone number, 503.232.1988.
The site does not publish installation pricing, project timelines, or scheduling details for custom or installation work; it directs customers to contact the company or its sales team directly to discuss a specific project and next steps.
From grand-benedicts.com
Customer Testimonials and Reputation
Grand + Benedicts publishes a large collection of customer testimonials on its website from retailers and organizations across the United States. These comments highlight product quality, service, and overall experience.
Common themes
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Customer Testimonials and Reputation
Grand + Benedicts publishes a large collection of customer testimonials on its website from retailers and organizations across the United States. These comments highlight product quality, service, and overall experience.
Common themes
Customers frequently mention:
- Fast or next-day shipping and prompt order fulfillment.
- Helpful, friendly and knowledgeable staff in the showrooms and on the phone.
- Well-displayed showrooms and good merchandising ideas.
- Good product quality and fair pricing for the value received.
- Willingness to help find alternatives and keep projects within budget.
Selected testimonial excerpts
- "Great shop, great showroom. Well displayed. Fantastic service. Used to go to another store fixture shop and this one is so much better. Great products." – Elizabeth Klug, Portland
- "Great customer service, delivery was on time, the cash wrap is really sturdy and I believe it's pretty good quality for the price." – Blecks Discount Nutrition, Vancouver, WA
- "First, the fulfillment was super fast." A customer from Frederick, MD noted that staff proactively answered a question about order contents even though the part was already included, describing the service as above and beyond.
- "Love the products, love the service." – Philo Design, Seattle, WA
- "Very helpful in suggesting ideas for our trade show booth. Also was helpful in watching the budget." – John Adams, Portland
- "Amazing! Helpful, thoughtful and willing to do whatever it took! We'll be back!!" – Christine Gren, Seattle
The testimonials span different types of customers, including independent retailers, co-ops, churches, museums, design firms and corporate buyers, and consistently reflect positive experiences with Grand + Benedicts' fixtures, displays and customer service.
From grand-benedicts.com
News, Awards, and Sustainability Initiatives
Grand + Benedicts maintains a News and Press Releases section highlighting company milestones, product launches and recognition.
Recent awards and recognition
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News, Awards, and Sustainability Initiatives
Grand + Benedicts maintains a News and Press Releases section highlighting company milestones, product launches and recognition.
Recent awards and recognition
- 2026 – Bronze OMA Award: Grand + Benedicts received a Bronze award in the 2026 Outstanding Merchandising Achievement (OMA) Awards for the RealTruck Truck Bed Cover Display. The OMA Awards, presented by the Shop! Association, recognize creative and effective in-store displays.
- 2016 – Healthiest Employer recognition: The company placed No. 1 in the Portland Business Journal's Healthiest Employer contest in 2016, reflecting its focus on connecting employee health and happiness.
- 2019 – Sustainability at Work Silver Certificate: Grand + Benedicts earned a Silver Certificate from the City of Portland's Sustainability at Work program. The company notes initiatives such as recycling, energy efficiency, reusable kitchen towels, indoor bike parking and showers to support non-motorized commuting.
Leadership and team announcements
- 2026 – New Business Development Manager: In April 2026, Grand + Benedicts appointed Tiffany Menezes as Business Development Manager, bringing more than 18 years of sales experience to help drive growth and new partnerships.
- 2024 – New Purchasing Manager: In August 2024, the company hired Tara Rath as Purchasing Manager, drawing on over 18 years of buying experience in multi-door retail, footwear and outdoor businesses.
- 2023 – Creative Director hire: In January 2023, Grand + Benedicts announced Damon Johnstun as Creative Director to lead its industrial design team and create high-impact retail experiences.
- 2019 – Industrial Designer hire: In 2019, the company introduced Siobhan Mead as a new industrial designer on the G+B Creative Team.
Product and service announcements
- 2025 – Lozier gondola design tool: In February 2025, Grand + Benedicts launched an online configurator that allows retailers to design Lozier gondola shelving and receive instant quotes through the website.
- 2025 – Astoria modular fixture system launch: In January 2025, the company announced Astoria, a modular fixture system that combines Oregon's artisan heritage with modern industrial design, intended to transform retail fixtures with customizable, adaptable components.
- 2015 – New fixture system at Globalshop: In 2015, Grand + Benedicts unveiled a new fixture system at the Globalshop trade show, emphasizing interchangeable components and efficient use of steel to make sophisticated fixture systems more accessible to retailers.
Community and culture highlights
Press items from 2012–2013 describe Grand + Benedicts' focus on healthy, engaging workplaces, including moving its headquarters to a 30,000+ square foot riverfront building with a fitness center, locker rooms and outdoor decks, and hosting employee events such as internal "Olympics" to promote wellness and team spirit.
From grand-benedicts.com
Ordering, Payment, and Customer Service
Grand + Benedicts publishes an FAQ page covering ordering and payment. According to the site, no account is required to browse and shop; a customer adds items to a cart and is asked to create an account at checkout. Customers who forget a login or password can use the "Forgot user name" or "Reset password" links, or call 800.547.7005 for a temporary login.
The FAQ states the company accepts cash, check, and major credit cards (Visa, Mastercard, Discover, and American Express), and separately offers Net 30 payment terms with approved credit, available via a downloadable credit application. For non-stock and custom orders, the FAQ notes a deposit is required at the time of order, and that the company does not process cash-on-delivery (COD) orders.
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Ordering, Payment, and Customer Service
Grand + Benedicts publishes an FAQ page covering ordering and payment. According to the site, no account is required to browse and shop; a customer adds items to a cart and is asked to create an account at checkout. Customers who forget a login or password can use the "Forgot user name" or "Reset password" links, or call 800.547.7005 for a temporary login.
The FAQ states the company accepts cash, check, and major credit cards (Visa, Mastercard, Discover, and American Express), and separately offers Net 30 payment terms with approved credit, available via a downloadable credit application. For non-stock and custom orders, the FAQ notes a deposit is required at the time of order, and that the company does not process cash-on-delivery (COD) orders.
The FAQ also covers sales tax (charged on merchandise shipped to most states, with listed exceptions), freight-claim procedures for UPS, FedEx, and common carriers, and how to handle merchandise damaged in transit or start a return.
The site does not publish a general price list, current product pricing, or a standard quote-request form on this page; specific pricing appears on individual product listings, and custom-fixture or installation quotes are handled by contacting the company's sales team directly, as described on its Custom Fixtures and Installations pages.
From grand-benedicts.com
What Grand + Benedicts has not published yet
These are things people ask Grand + Benedicts that its published information does not yet cover.
- prices
- product availability or stock levels
- delivery or shipping times
- return eligibility or approval
- warranty or guarantee terms
- contract terms or other legal commitments
- employment benefits or compensation
- discounts or promotional offers
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What Grand + Benedicts has not published yet
These are things people ask Grand + Benedicts that its published information does not yet cover.
- prices
- product availability or stock levels
- delivery or shipping times
- return eligibility or approval
- warranty or guarantee terms
- contract terms or other legal commitments
- employment benefits or compensation
- discounts or promotional offers
Ask anyway — the agent will say plainly that it is not published rather than guess.
Not published yet
Grand + Benedicts has not published its full range of services. Ask in the chat — the agent answers from what Grand + Benedicts publishes today, and says plainly when something is not there.
Is this Grand + Benedicts? Anything published here is answered by the agent every time it is asked.
For AI agents and assistants
Ask Grand + Benedicts rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/grand-benedicts
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_grand_benedicts— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.