# GNSA > Official GNSA business agent. GNSA provides payroll, human resources, and human capital management technology and support services for employers in Portland… ## Ask it a question GNSA answers for itself at https://api.hailera.com/mcp/gnsadmin. A client that speaks MCP can connect to that address; the tool is ask_gnsadmin and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About GNSA About GNSA Who GNSA Is GNSA (Great Northern Staff Administrators) is a human capital management (HCM), payroll, and HR services provider headquartered in Portland, Oregon. The company has served employers in the Pacific Northwest and across the continental United States for over 20 years. GNSA combines local, relationship-based service with national-level expertise in payroll processing, HR administration, and compliance. The GNSA Difference - Over 175 years of combined team experience in payroll, HR, and HCM technology - Experience with both national and Oregon payroll laws and processing - A client portfolio that extends from Portland, OR to every state in the continental U.S. - Strong focus on long-term client relationships and responsive customer service GNSA emphasizes: - Caring, responsive, and knowledgeable staff - Happy employees who, in turn, deliver excellent service to clients - A fun, supportive internal culture where milestones and life events are shared and celebrated Partnership With UKG (Kronos) GNSA delivers its HCM technology through the PeoplePro HCM platform, powered by UKG (formerly Kronos). This partnership lets clients use a best-in-class, cloud-based HCM solution while still receiving personalized support from GNSA's Portland-based team. Client Support Model - Dedicated Client Services Teams with extensive knowledge of GNSA's HCM software and services - Average tenure of around 8 years across support staff, providing consistency for clients - Ongoing guidance through software implementations, tax and payroll changes, ACA reporting, and other compliance needs Typical Clients GNSA works with organizations of various sizes and industries that need a unified solution for: - Payroll and tax management - Human resources management - Time and labor tracking - Benefits and ACA compliance The company serves employers throughout Oregon and the rest of the continental United States. Source: https://gnsadmin.com ## What GNSA does ACA Management and Compliance Overview of ACA Services GNSA provides ACA (Affordable Care Act) management and compliance support through the PeoplePro ACA Manager, part of the unified PeoplePro HCM platform. The ACA Manager helps employers streamline ACA administration by: - Collecting and consolidating employee hours data - Tracking measurement periods - Monitoring fluctuations in employee hours - Tracking and managing benefits eligibility Key Benefits With GNSA's ACA management tools, employers can: - Better manage ACA compliance in Oregon and throughout the United States - Support consistent policy enforcement using automated rules - Close the loop between time, HR, and payroll data in one system Automation and Reporting The PeoplePro ACA Manager supports employers with: - Automated collection of employee hours and calculation of measurement periods - Automatic updates to available ACA rules within the system - Streamlined calculation and tracking of benefit premium costs for each employee - Real-time reporting tools for ACA-related metrics - Proactive notifications to help organizations stay aligned with their ACA strategy Access and Devices - Employers can manage ACA-related tasks from desktop or mobile devices - Access to employee records, forms, and other ACA data is available through the PeoplePro platform and mobile app Example Use Cases Employers may use GNSA's ACA services to: - Monitor which employees are approaching full-time status under ACA definitions - Track eligibility for employer-sponsored benefits - Prepare ACA-related filings and documentation using accurate hour and eligibility data from a single system Relationship to Other Services The ACA Manager works in coordination with: - Payroll and tax management - Time and labor management - Benefits administration - HR data and employee records This integrated approach supports consistent and accurate ACA administration across the organization. PeoplePro HCM Platform Overview PeoplePro is GNSA's unified, cloud-based Human Capital Management (HCM) platform, powered by UKG (formerly Kronos). It brings payroll, HR, time and attendance, benefits, and talent tools together on a single system so employers can manage the employee lifecycle from pre-hire to retire. The platform is designed for: - Centralized management of employee data - Automating routine HR, payroll, and timekeeping tasks - Improving accuracy and compliance - Providing convenient self-service tools for employees and managers Core Modules and Capabilities Payroll and Tax Management - Cloud-based payroll processing and tax management - Tools to help control labor costs and improve productivity - Automation to streamline payroll workflows and reduce errors Human Resource Management - Single database to store and track employee information - Onboarding and benefits management tools - Automated workflows, configurable forms, and reporting - Real-time access to accurate HR data to help reduce administrative workload and compliance risk Time and Labor Management - Timekeeping tools to manage time and attendance - Labor tracking, scheduling, and exception management - Built-in, configurable workflows for approvals and corrections - Support for time-off requests and absence management Benefits Administration GNSA can support benefits administration through software tools and service expertise, including: - Enrollment eligibility tracking - Submission of enrollment forms and carrier communication - Deduction setup in payroll - Carrier invoice reconciliation - COBRA and state continuation notifications ACA Management and Compliance PeoplePro includes ACA management capabilities to help employers: - Track employee hours and measurement periods - Monitor benefits eligibility - Support Affordable Care Act (ACA) compliance across Oregon and the rest of the country Employee Onboarding - Tools to move new hires through onboarding quickly and consistently - Integrated with the broader HCM suite so new hire data is captured in one system Talent Acquisition - Recruitment and applicant tracking tools - Online job search and application experience for candidates - Designed to help attract and retain top talent Leave and Absence Management - Automated administration and tracking of leave policies - Support for federal, state, and employer-specific leave rules, including FMLA Performance Management - Tools to set and track goals - Performance tracking to identify top performers and address productivity gaps Employee Scheduling - Employee scheduling tools that can take into account availability, preferences, seniority, pay rates, skills, and certifications - Designed to help match staffing with business demand Learning Management System (LMS) - Tools to manage employee learning and development - Support for compliance training, content management, tracking, and reporting Accruals Manager - Automated calculation and tracking of accrued paid time off (PTO) - Rules-based engine aligned with company policies and regulations - Visibility into time-off balances for employees and managers Client Services Within the Platform - Clients continue working with the same GNSA team that implemented their PeoplePro solution - Team members understand the entire platform and the client's specific configuration, helping avoid siloed or fragmented support Access From Desktop and Mobile - Web-based access to the full PeoplePro HCM platform - Mobile app support for many employee and manager self-service functions, such as viewing paystubs, timesheets, and requesting time off Source: https://gnsadmin.com ## Where GNSA works Lists Mobile and Portland as a location. Names Oregon, United States, Pacifica, and Portland as a service area. Areas beyond these are not published. ## Hours and contact Contact Information and Hours Primary Contact Details - Business name: GNSA (Great Northern Staff Administrators) - Headquarters address: 6915 S Macadam Ave, Suite 350, Portland, OR 97219 - Main phone: 503-972-0999 - General email: info@gnsadmin.com Business Hours - Office hours: Monday–Friday, 6:00 AM – 5:00 PM PST (Closed outside these hours and on typical major holidays, unless otherwise arranged directly with GNSA.) Service Area - Headquartered in Portland, Oregon - Serves employers across the Pacific Northwest and the rest of the continental United States through cloud-based HCM technology and remote support Website and Online Access - Website: https://www.gnsadmin.com/ - Customer Login: Available via the "Customer Login" link on the website for existing clients using GNSA's platforms For questions about services, current clients and prospective clients can contact GNSA by phone or email during business hours. Source: https://gnsadmin.com ## Accruals Manager and Time-Off Management Overview GNSA offers an Accruals Manager solution within the PeoplePro HCM platform to help organizations manage paid time off (PTO) and similar leave programs accurately and consistently. The Accruals Manager supports businesses that want to: - Reduce manual errors in PTO tracking - Apply leave policies fairly across all employees - Improve visibility into time-off balances Key Capabilities Using PeoplePro's Accruals Manager, employers can: - Automatically calculate and track accrued PTO based on organizational rules, policies, and regulations - Integrate existing leave policies into the system so the setup reflects how the business already operates - Provide employees and managers with instant visibility into time-off balances, requests, and approvals Benefits for Employers and Employees - Fairness: Apply time-off rules consistently across employees - Transparency: Show real-time balances for earned, taken, scheduled, and remaining PTO - Efficiency: Replace paper-based or manual tracking with automated calculations and reporting Mobile and Remote Access Through PeoplePro and its mobile app, employees and managers can: - Create, view, and approve time-off requests - Check current PTO balances and history - Access timekeeping and related HR information from various devices Relationship to Leave Management The Accruals Manager is one component of PeoplePro's broader leave and absence management capabilities, which are designed to: - Support federal, state, and employer-specific leave policies - Help maintain compliance with regulations such as FMLA when used alongside other time and HR tools in the platform Example Scenarios Organizations may use GNSA's Accruals Manager to: - Administer different PTO accrual rules for various employee groups - Track vacation, sick time, and other leave categories - Provide managers with better information when approving or planning around time off Source: https://gnsadmin.com ## What GNSA has not published yet These are things people ask GNSA that its published information does not yet cover. - prices - availability - contract terms - implementation timelines - tax or legal advice - data security guarantees - specific compliance outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://gnsadmin.com