Glorium Technologies

Its stated core values are:

• The success of one is the success of everyone
• Building trust
• Creating all-around improvement
• Playing the long game
• Continually growing and learning

Offices

The headquarters is in Houston, with development centers and offices in multiple locations:

• Houston, USA: 1201 Fannin St, Suite 262, Houston, TX 77002 USA; +1-888-354-0883
• Kraków, Poland: Wilhelma Feldmana street, No. 4, office 4, 31-130, Krakow, Poland; +48-731-76-02-56
• Paphos, Cyprus: Hellados Avenue 59, postcode 8021 Paphos, office 201 (2nd floor), Cyprus; +35-795-10-84-85
• Kyiv, Ukraine: Saksahanskoho street, 121, office 168, Kyiv, 01032, Ukraine; +38-067-719-39-81

Management

The management team includes Andrei Kasyanau, CEO and Co-Founder; Dmitriy Stepanov, CTO and Co-Founder; Elena Korkh, HR Director; Anna Vozna, Account Executive; Maxim Potomakha, Delivery Officer; and Oleh Puhach, Delivery Manager-Growth.

Glorium Technologies reports recognitions including Inc. 5000 listings from 2020 through 2023, ISO 9001, ISO 13485, ISO 27001, AWS Select Tier Services Partner, Microsoft Partner, Stripe Partner, and IAOP® Global Outsourcing 100 recognition.

Software Services

• Product engineering
• MVP development
• SaaS development
• Mobile and web applications
• New feature development
• System and data integration
• Performance and scalability improvements
• Technological upgrades
• QA and testing
• UI/UX design
• Legacy modernization

ERP Services

• Odoo ERP systems
• Microsoft Dynamics 365 Business Central
• ERP migration, integration, and customization
• Cross-department synchronization
• Unified data cores
• ERP consulting, support, implementation, and training

AI and Automation Services

• AI software development
• Custom AI agents
• AI consulting
• Machine learning
• Big data and analytics
• Business process automation
• Supply chain orchestration
• AI-powered revenue operations
• Business process automation and workflows
• CogniAgent™ AI

Glorium Technologies also offers dedicated development teams, team extension, staff augmentation, tech outstaffing, growth as a service, and marketing strategy for startups.

Services Included

• AI chatbot consulting and ROI analysis
• Chatbot architecture and planning
• Custom chatbot development
• Existing chatbot customization and modernization
• AI chatbot integration
• Testing, monitoring, support, and maintenance

Chatbots can connect with Salesforce, HubSpot, Zendesk, Slack, Teams, Shopify, payment gateways, CRMs, ERPs, and other existing systems. Development can use model families such as GPT, Claude, and Llama. For answers based on internal documents and customer data, Glorium Technologies uses retrieval-augmented generation.

Features and Safeguards

Chatbots can use context from past interactions, preferences, speech patterns, and sentiment to produce more relevant responses. Glorium Technologies describes its chatbot development as security-focused, with access controls, encrypted data, interaction records, and testing for hallucinations, prompt injection, and data exposure. Solutions may be designed around GDPR, HIPAA, and CCPA requirements where applicable.

Development Process

1. Process analysis: Discovery workshops, audience analysis, and technology audits.
2. Design and planning: Architecture, UX/UI, conversation flows, technology selection, scope, and roadmap.
3. Development: Front-end and back-end development, AI training, integrations, quality assurance, and deployment.
4. Maintenance and support: Model retraining, issue resolution, monitoring, and new functionality.

The company develops industry-specific chatbots for areas including healthcare, finance, retail, e-commerce, logistics, and manufacturing.

• Healthcare: Secure and scalable patient-care solutions, including medical imaging, healthcare workflows, and compliant healthcare software.
• Real estate: Lead applications, centralized systems, and back-end solutions for properties, tenants, and transactions.
• Manufacturing: Custom IoT software connected to ERP systems for production automation and supply-chain visibility.
• Construction: Digital products for project tracking, workforce management, and cost control.
• Fintech and insurance: Secure, custom-built financial and insurance systems.
• E-commerce and retail: Integrated commerce platforms connected to unified ERP back ends.
• Travel and hospitality: Solutions that automate operational details and support seamless guest journeys.
• EdTech and e-learning: Compliant LMS and e-learning architectures with support for complex user roles.
• Software and high-tech: Scalable architectures and technical roadmaps for growing technology companies.
• Telecom and media: Legacy modernization and solutions designed for scaling networks and audiences.

Reported Business Results

Glorium Technologies states that its work has contributed to:

• More than 20 million end users served through AI-powered products it engineered
• Up to 10× faster data analytics and reporting for clients in regulated industries
• Products that are 2–3× more cost-efficient than maintaining an equivalent in-house development team
• A 15–30% reduction in operational costs through ERP and AI automation

The company also reports more than 150 successful projects and 100% industry-specific expertise.