# Gleecus > Official Gleecus business agent. ISO 9001:2015 and ISO 20000-1:2018 certified and leading Forward Thinking Digital Innovation Company that empowers… ## Ask it a question Gleecus answers for itself at https://api.hailera.com/mcp/gleecus. A client that speaks MCP can connect to that address; the tool is ask_gleecus and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Gleecus Gleecus TechLabs Inc. Gleecus TechLabs is a forward-thinking digital innovation partner for startups, SMEs, and enterprises globally. Founded in 2016, the company focuses on digital transformation initiatives across Cloud, Data and AI, Product Engineering, Automation, and Cyber Security. Company facts - 100+ solutions offered - 100+ years of cumulative leadership experience - Global presence in the USA, India, and UK - ISO 9001:2015 certification for Quality Management - ISO/IEC 20000-1:2018 certification for IT Service Management Mission and vision Gleecus's mission is to catalyze digital transformation through innovative IT solutions and services that help organizations achieve strategic objectives, optimize operations, and drive sustainable growth. Its vision is to be a leading IT services provider that redefines industry standards through cutting-edge technologies and customer focus. Core values Gleecus identifies Innovation, Collaboration, Quality, Customer-Centricity, Agility, and Integrity as its core values. Source: https://gleecus.com ## What Gleecus does Gleecus Services Gleecus provides a managed services framework to help organizations build, scale, and innovate their products. Cloud Transformation Services include cloud assessment and strategy, cloud migration, DevOps, cloud-native engineering, cloud managed services, AWS services, and Azure services. Data and Artificial Intelligence Services include data transformation, data analytics, machine learning and AI services, generative AI, and Databricks services. Product Engineering Gleecus supports the product engineering journey from idea to software product through managed product labs, application modernization, application development, quality assurance, experience design, startup development, and mobile development. Automation Automation services include robotic process automation, business process automation, intelligent automation, UiPath services, and Automation Anywhere services. Cyber Security Cybersecurity services include proactive cybersecurity, data security, and security operations center services. Professional Services Professional services include hiring dedicated developers and using an extended team model. Source: https://gleecus.com ## Where Gleecus works Lists Mission and Enterprise as a location. Names India and United States as a service area. Areas beyond these are not published. ## AI Agent Development Enterprise AI Agent Development Gleecus designs and builds enterprise AI agents that understand goals, make decisions, and execute workflows across business systems. Its approach emphasizes secure architecture, deep integrations, and scalable autonomy. Capabilities - Custom domain-specific AI agents - Secure function-calling frameworks for ERP systems such as SAP and Oracle, CRM platforms such as Salesforce, data lakes, and enterprise APIs - Modernization of legacy RPA workflows from platforms such as UiPath and Automation Anywhere - Collaborative multi-agent ecosystems - Governance and guardrails, including policy-driven execution, PII masking, access controls, audit logging, budget enforcement, and human-in-the-loop authorization - Persistent memory using vector databases and enterprise knowledge pipelines - Observability, evaluation, monitoring, and optimization Use cases Gleecus describes AI agent applications in supply chain and procurement, banking and finance, healthcare and life sciences, technology and IT operations, manufacturing, and customer experience and service operations. These agents can support activities such as procurement workflow automation, financial reporting, anomaly monitoring, clinical and research analysis, infrastructure monitoring, predictive maintenance, production optimization, and customer support case resolution. Gleecus states that it has delivered agents reducing operational costs by 20–40% across industries. Source: https://gleecus.com ## AI and Machine Learning Generative AI and Machine Learning Gleecus develops enterprise-ready generative AI and machine learning solutions that integrate with business systems, use proprietary or enterprise data, and support secure scaling. Generative AI services - Custom generative AI application development - Enterprise large language model integration - AI copilot development - Knowledge assistants and retrieval-augmented generation solutions - Conversational AI and virtual assistants - AI model fine-tuning and customization The generative AI technology stack includes OpenAI models, Claude, Llama models, Gemini, Anthropic, LangChain, LlamaIndex, Semantic Kernel, vector databases, Hugging Face, Amazon Bedrock, Amazon SageMaker, AWS, Azure, and Google Cloud. Machine learning services - Machine learning consulting - Custom machine learning model development - Deep learning solutions - Predictive analytics - Machine learning integration - MLOps and model lifecycle management Gleecus develops models using supervised, unsupervised, and deep learning techniques. Its ML delivery process covers data assessment, data engineering, feature development, model development, training, validation, deployment, enterprise integration, monitoring, versioning, drift detection, and retraining. Source: https://gleecus.com