Girikon

Girikon reports:

• 350+ developers and architects
• 650+ Salesforce and HubSpot certifications
• 15+ years in business
• More than 1,000 implementations

Girikon is a certified Salesforce Consulting Partner and HubSpot Consulting Partner, as well as a Microsoft Gold Application Development Partner and Adobe Technology Partner. The company is also ISO 9001, ISO 14001, and ISO 27001 certified.

Its delivery approach combines people, processes, and technology. Girikon emphasizes strong project management, agile methods, discovery to understand requirements, and flexible onsite/offshore resource models. It serves both Fortune 500 companies and small-to-medium enterprises.

Contact:

• USA: +1-480-241-8198
• UK: +44-7428-758-945
• Australia: +61-1300-332-888
• India: +91-98114-00594
• Email: sales@girikon.com

Generative AI capabilities include:

• Custom generative AI model development
• Generative AI model replication
• Model integration and deployment
• AI model upgrades and maintenance
• AI model fine-tuning
• AI model architecting

Girikon designs custom models around business data and objectives, replicates proven architectures for private or adapted deployments, integrates models into applications and business systems, and provides monitoring, retraining, version management, and performance optimization. Its AI architects assess use cases, data infrastructure, latency requirements, and budget when designing a system.

Salesforce AI services

Girikon's Salesforce AI consulting services are intended to help organizations use Salesforce to make smarter decisions and improve performance across core business functions.

Agentforce consulting

Girikon helps businesses plan, implement, customize, integrate, secure, optimize, and maintain Salesforce Agentforce solutions. Services include:

• Agentforce consulting and strategy
• Agentforce implementation and customization
• Agentforce integration and deployment
• Security and compliance
• Training and optimization
• Support and maintenance

The implementation approach includes identifying priority workflows, connecting Salesforce CRM, Data Cloud, and external systems, configuring Agentforce Builder, testing agents with permission boundaries and escalation paths, monitoring deployment, and continuously optimizing performance.

Agentforce use cases described by Girikon include case resolution, service requests, data retrieval, task execution, and guided decision-making. Agents can operate within defined guardrails and escalate to human teams when required.

Girikon provides API testing services to help secure interactions with third-party applications and services and validate the performance, functionality, and security of APIs.

Services include:

• Functional testing to validate API functionality and interactions with external systems
• Load testing for concurrent and sustained transactions
• Automated API testing before production
• Security testing for authentication, access, ethical hacking, and fuzz testing
• Web UI testing for application functionality and user experience
• Runtime and error detection to identify exceptions and resource leaks
• Validation testing, including unit, integration, system, and user acceptance testing
• Interoperability and Web Services compliance testing for SOAP APIs

Girikon helps testing teams assess, select, and use tools and techniques suited to their requirements. The company states that API testing can help identify defects earlier, improve security, support language-independent JSON or XML data exchange, integrate with GUI testing, and execute large numbers of test cases efficiently.

Girikon helps organizations implement, integrate, migrate, develop, and optimize CRM platforms, with a primary focus on Salesforce and HubSpot.

Salesforce services

Girikon's Salesforce offerings include:

• Salesforce consulting and implementation
• Sales Cloud and Service Cloud
• OmniStudio
• Experience Cloud
• Einstein and Data Cloud
• Salesforce development
• MuleSoft consulting
• Salesforce integration
• Salesforce support
• Marketing Cloud
• Force.com app development
• Salesforce Lightning services

Girikon states that its experienced and certified Salesforce experts make Salesforce implementation simple and cost-effective. Its Salesforce capabilities also include CRM administration, cloud solutions, marketing automation, and work with Salesforce technologies such as Einstein, Agentforce, MuleSoft, and Commerce Cloud.

HubSpot services

Girikon supports both organizations already using HubSpot and organizations beginning a new implementation. HubSpot services include:

• HubSpot consulting
• Sales Hub
• Service Hub
• Marketing Hub
• CMS Hub
• Operations Hub
• HubSpot capabilities and case studies

Girikon also provides CRM integration and migration services and can support blended onsite/offshore engagement models.

• GirikVoice App: AI voice agents that handle calls, resolve queries, and engage customers. The app includes an Agent Playground for live testing.
• GirikSMS App: A CRM-powered text messaging app built natively on Salesforce. It supports customer-interaction management and uses generative AI capabilities to help provide immediate, personalized responses to common queries.
• GirikCTI App: A Salesforce call-management app with click-to-call, automatic interaction logging, and visibility into customer conversations.
• GirikHire App: Listed among Girikon's AI products.
• Girikon AI: Listed among Girikon's AI products.

Industries served

Girikon presents Salesforce solutions for:

• Energy and utilities
• Education
• Healthcare and hospitals
• Life sciences
• Manufacturing
• Retail
• Financial services
• Hospitality
• Real estate
• Media
• Government

Industry examples include connecting field teams and assets in energy, unifying admissions and student success in education, supporting patient and provider journeys in healthcare, and connecting sales, service, partners, and operations in manufacturing.