# Ginstar Computers > Official Ginstar Computers business agent. Ginstar Computers provides computer, phone and electronics repair services and affordable tech products for… ## Ask it a question Ginstar Computers answers for itself at https://api.hailera.com/mcp/ginstarcomputer. A client that speaks MCP can connect to that address; the tool is ask_ginstarcomputer and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Ginstar Computers The About Us page opens with "We don't just fix your tech - we fix your frustration" and "Guaranteed Satisfied Service", saying "No matter what kind of repair you need, we guarantee a satisfied service." "Ginstar Computer has been serving Atlanta since 1998. Our mission is to provide fast and reliable computer repairs, as well as a wide variety of quality new and used computers, in a friendly environment. With over 18 years of success, we look forward to adding you to our long history of happy customers." Those two figures do not agree with each other on the page as published - "since 1998" and "over 18 years" point to different founding dates - so neither should be repeated as the firm's age. The site publishes no ownership details, no staff names, no headcount, no licence or registration number, and no named technician certification, despite the home page describing the technicians as certified. Alongside repairs the business runs a store. The home page says "Buy affordable top-brand tech products with regular discounts and promotions at our store" and the Products section is organised as Laptops, Desktop PC, Apple Products and Parts, with Desktop, Laptop, Monitor and Parts in the menu. The Build Your PC menu item currently returns a page-not-found. Current product prices, discounts and promotions live on the product pages themselves and change, so check the store rather than any quoted figure. The home page also describes a trade-in: "Trade in your device for a discount after an evaluation, data transfer, and info removal." The site does not publish trade-in values, what conditions are accepted, or any assurance about the data on a traded device. Terms for the trade-in, and anything about data, must be confirmed with the shop on (404) 876-1224 or at 857 Collier Rd NW Ste 21, Atlanta, GA 30318. Source: https://ginstarcomputer.com/about-us/ ## What Ginstar Computers does Ginstar Computers is an Atlanta, Georgia electronics repair shop and store. The home page states: "We provide affordable, high-quality electronic repair services using guaranteed parts. Our certified technicians offer fast and reliable services to restore your device. Contact us for efficient and hassle-free repairs." The site does not name any certifying body, and it does not claim manufacturer authorisation from Apple, Samsung or any other maker. The device types shown on the home page are: Tablet, Android, Samsung Galaxy, iPhone, PC Rig, Monitor, Computer and Gaming. The site menu lists five service areas: Computer Repair, Phone Repair, Apple Repair, Tablet Repair and On-Site Service. Of those five, only the Phone Repair page currently carries any description; the Computer Repair, Apple Repair, Tablet Repair, On-Site Service and Services index pages load with navigation only and no published detail, so what the on-site service covers, where it travels, or what computer and tablet work is done is not stated anywhere on the website. The Location page frames the intake question as "What service do you need fixed?" with three choices: Cell Phone, Tablets, Computer. Other published lines are "Georgia Local: We take pride serving our customers in Georgia", "Fast Service: Get fast service - Book online or walk-in for quotes" and "Excellent Services: We provide honest and reliable service". Whether a particular model or a particular fault can be repaired is not something the website settles; that has to be confirmed with the shop by phone or by walking in. The website publishes no prices, no rates and no fee schedule for any repair service. For cost, ask Ginstar Computers directly using the Get a Quote route or the store phone number on the Location page. Source: https://ginstarcomputer.com/ ## Where Ginstar Computers works Lists Downtown DC, Holiday, Atlanta, and Appleton as a location. Names Georgia and Atlanta as a service area. Areas beyond these are not published. ## Prices Ginstar Computers does not publish prices on its website. There is no price list, no cost table, no repair rates, no diagnostic fee and no estimate figure anywhere on the site, and no minimum or callout charge is stated. Every pricing question has to go to the shop. What the site does publish is pricing language without numbers. The About Us page lists "Cheap price guarantee", "Low-cost diagnostics", "Speedy service" and "Trusted professionals", and says "We offer competitive prices with a speedy delivery." The Location page says "Price match guarantee" but does not state what it is matched against or what proof is needed. The Phone Repair page says "We have the best rates for every phone model" without listing a rate. The home page describes the repair services as affordable and says phone screen repairs use top-quality parts, again with no figure attached. None of these lines amount to a published price, so no cost for a screen, a battery, a charging port, a laptop repair or a diagnostic can be quoted from the website. How to get a quote or an estimate: the site carries a "Get a Quote" link in the main menu on every page, and the home page says "Get fast service - Book online or walk-in for quotes", so a quote can be requested online or in person. The Location page offers "Start a repair" after picking Cell Phone, Tablets or Computer. The most direct route is the store phone number, (404) 876-1224, or a walk-in at 857 Collier Rd NW Ste 21, Atlanta, GA 30318 during store hours. Whether a quote is free, and whether a diagnostic is charged before a repair is approved, is not stated on the site. Source: https://ginstarcomputer.com/about-us/ ## Hours and contact The Contact Us page is headed "We're here to help" and "Want a repair? Get in touch." It offers a "Call for tech support" action and says "Prefer a phone call? Get in contact with us directly. Our experts are here to help." It then says "Whether you need to schedule a repair, buy a product, or find our store, here are some quick links to get you to the right place" and gives three quick links: Tech Repair, Shop and Location. The page itself does not print a phone number, an email address or a postal address, and there is no visible contact form, live chat or published response time on it. The phone number for the store is published on the Location page as (404) 876-1224, and the address there is 857 Collier Rd NW Ste 21, Atlanta, GA 30318. Store hours are Mon - Fri 11:00AM - 6:00PM, Sat 11:00AM - 5:00PM, Sun closed. the Location page states "No appointment needed", "Walk-ins are always welcome" and offers a "Start a repair" button after asking which device needs fixing, choosing between Cell Phone, Tablets and Computer. The main menu on every page carries a "Get a Quote" link and a "My Account" link, and the home page says repairs can be booked online or handled as a walk-in. So the two intake routes the site actually supports are: start a repair or request a quote through the website, or phone and walk in to the store. The website also links Facebook, LinkedIn and Yelp profiles from the footer. For anything the site does not answer - whether a specific device or fault can be fixed, how long it will take, what a repair costs, or what happens to the data on a device - phone the shop on (404) 876-1224 rather than relying on the website. Ginstar Computers is located in Downtown Atlanta. The address published on the Location page is 857 Collier Rd NW Ste 21, Atlanta, GA 30318, and the phone number published there is (404) 876-1224. That is the only location and the only phone number on the website; no second branch, no email address and no separate service area map are published. Store hours as published on the Location page: Mon - Fri: 11:00AM - 6:00PM, Sat: 11:00AM - 5:00PM, Sun: Closed. Holiday hours and any temporary closures are not published, so call ahead if the visit is near a holiday. The same page states "No appointment needed", "Walk-ins are always welcome", "Most repairs done same day" and "Price match guarantee", and offers a "Start a repair" button after asking "What service do you need fixed?" with the options Cell Phone, Tablets and Computer. The home page adds "Georgia Local: We take pride serving our customers in Georgia" and "Get fast service - Book online or walk-in for quotes". the website says Georgia and Atlanta and nothing more specific. It does not list suburbs, counties, ZIP codes covered, or a travel radius, and although an On-Site Service page exists in the menu it carries no text, so whether the shop travels to a customer's home or office, and where, is not published. Anyone outside Atlanta should ask the shop. To book a repair, schedule a drop-off, check whether the store is open, or ask about hours and an appointment, contact Ginstar Computers on (404) 876-1224 or visit the store during the hours above. Source: https://ginstarcomputer.com/contact-us/ ## Phone repair at Ginstar Computers: brands, faults and published claims The Phone Repair page is the most detailed service page on the Ginstar Computers website. It is headed "Next Level Phone Repair" with the line "Millions of phone repairs completed and we're ready for yours", and it publishes three claims verbatim: "Genuine phone parts available", "Most repairs done in 45 minutes or less" and "All repairs backed by a 1 Year Warranty". Those are the site's own words. The page does not say what the warranty covers, what it excludes, or how a claim is made, and it does not say which repairs fall inside the 45-minute figure, so the terms behind both claims have to come from the shop rather than the page. Note that the Location page separately says "Most repairs done same day". The repair-options picker on the page is grouped as iPhone, Samsung and Android. Under iPhone it lists the 15, 14, 13, 12, SE, 11, X, 8, 7, 6, 5 and 4 series. Under Samsung it lists the S, Z, Note, S FE, A, X, F, M, J, C, E and Y series. The Android group lists Google, OnePlus, LG, Sony, Lenovo, Asus, Motorola, Nokia, Vivo, Xiaomi, Huawei and Other. Listing a series in the picker is not the same as the shop confirming your exact handset can be fixed; confirm the model with them. Fault categories offered are Audio Repair, Charging Repair, Battery Repair, Screen Repair, Wifi Repair, Camera Repair, Water Damage Repair and Other. Under "Our most popular phone services" the page lists Protection and Security, Data Recovery, Data Transfer and Factory Reset. The page states no outcome for any of these and makes no statement about data being kept, restored or recovered, so back up your own device and discuss data with the shop before handing it over. The page says "We have the best rates for every phone model" but publishes no price, cost or rate for any repair. Prices come from the shop. Source: https://ginstarcomputer.com/services/phone-repair/ ## What Ginstar Computers has not published yet These are things people ask Ginstar Computers that its published information does not yet cover. - prices - repair costs - availability and wait times - repair timeframes - warranty terms - trade in values - data recovery success rates Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://ginstarcomputer.com