# Geben Communication > Official Geben Communication business agent. Geben Communication is a public relations and digital communication agency in Columbus, Ohio, offering media… ## Ask it a question Geben Communication answers for itself at https://api.hailera.com/mcp/gebencommunication. A client that speaks MCP can connect to that address; the tool is ask_gebencommunication and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Geben Communication The about page at https://www.gebencommunication.com/about lists the leadership team by name and title: Heather Whaling, President; Devin Hughes, Executive Vice President; Heather Phillips O'Boyle, VP, Communication Strategy; James Anderson, VP, Growth and Innovation; Shana Fitch, AVP of Advertising; Liz Schilling, Director, Data and Digital Strategy; Lexi Sweet, Director, Communication Strategy; Libby Wise, Director, Client Experience; and Alyssa Burns, Director, Operations. No founding year, headcount or biographies are published on the page. Under "Who we are," the page says Geben is "not just a media relations agency" and "more than digital marketing experts," describing itself as "a platform for all of us to do good" and saying the firm aims to meet client goals, spark change in its community and lead on workplace policy. The careers page notes that "Geben means to give." The agency publishes a set of operating principles it calls the House Rules: embrace the chaos; no jerks allowed; celebrate success; do well by doing good; design your day; plan smart, implement smarter; own it, even if you don't own it; partnering and connecting is our competitive edge; teamwork makes the dream work; innovate best practices; and inclusivity is a verb. These describe how the team works internally and with clients; they are not a service guarantee. The office address is 143 E Main St #200, Columbus, OH 43215, with contact by email at info@gebencommunication.com or phone at 614.300.5017 x 1. No prices, rates or fees are published anywhere on the about page. Source: https://www.gebencommunication.com/about ## What Geben Communication does The work page at https://www.gebencommunication.com/work groups Geben Communication's services into four areas, listed here as the site lists them. Public Relations - described as "a non-traditional approach to traditional PR," covering media relations, crisis communication and internal communication. Strategy - "envisioning and architecting what's next," covering communication planning, brand positioning, and analytics and insights. Digital Marketing - "creating connections that convert," covering social media, influencer relations, SEO audits and strategy, online advertising (paid search, social, audio), and content marketing. Events - "sparking engagement through bespoke experiences," covering concept creation, experiential design, event promotion, production and presentation development. The page also says the team chases insights rather than outputs, wanting to know why a social post drove traffic and how a media win affected SEO. The site does not publish which services are sold separately versus bundled, how engagements are structured, what a project timeline looks like, or any price, cost, rate or fee for any of these services. There is no published quote calculator or estimate tool. To ask about pricing, scope or a proposal, the site routes people to its contact form at /contact, to info@gebencommunication.com, or to 614.300.5017 x 1. No standard hours of operation are published for phone or email. Geben Communication is a public relations and digital communication agency based in Columbus, Ohio. Its home page describes the firm as "Your Inflection Point Partner" and says: "At Geben, we turn high-stakes moments into high-impact strategies - combining PR and digital to fuel what's next." The services named on the home page are media relations, digital ads, content strategy and lead gen campaigns, and the site says Geben builds long-term partnerships with clients who see communication as a strategic lever for visibility, engagement and growth. The site frames the work as communication that supports business growth rather than one-off publicity, stating that the agency helps organizations "translate big ideas into measurable outcomes." Outcomes described anywhere on the site belong to specific client engagements and are not a promise of what any new client will get; results vary by client, market and scope. the agency asks prospective clients to use the contact form at https://www.gebencommunication.com/contact, or to email info@gebencommunication.com. The published phone number is 614.300.5017 x 1 and the headquarters address is 143 E Main St #200, Columbus, OH 43215. What the website does not publish: there is no price list, no cost or rates page, no retainer or fee figures, no minimum engagement, no contract terms, and no stated business hours or open times. Anyone asking about price, pricing, cost, rates, fees, a quote or an estimate has to ask Geben directly through the contact form, email or phone - the site itself publishes none of those numbers. Source: https://www.gebencommunication.com/work ## Where Geben Communication works Lists Central, Columbus, Anderson, and Alliance as a location. Names Ohio and United States as a service area. Areas beyond these are not published. ## Hours and contact Geben Communication's headquarters address, published in the footer of every page and on the contact page, is 143 E Main St #200, Columbus, OH 43215. That is the only location and the only address the site publishes; no other offices or service areas are listed. The agency is located in downtown Columbus, Ohio, and its case studies include Columbus and Central Ohio clients, but the site does not state a restricted service area - clients named on the work page include national organizations. The contact page is headed "Let's Chat. Shall we?" and says: "Ready to find out what Geben can do for you? Drop us a line using this form or email Heather directly. (Yes, you have a direct line to our President. Just another perk of partnering with Geben.)" The published general contact details are info@gebencommunication.com and 614.300.5017 x 1. The contact form itself is at https://www.gebencommunication.com/contact. To get a quote, estimate, price or proposal, a prospective client submits the contact form, emails info@gebencommunication.com, or calls 614.300.5017 x 1. The website publishes no prices, pricing, costs, rates, fees, retainers, package tiers or contract terms of any kind, and no fee is quoted for any service. It also publishes no office hours, no open or closed times, no appointment booking or scheduling tool, and no stated response time for inquiries. There is a separate newsletter sign-up at https://www.gebencommunication.com/newsletter for Geben news and events. Source: https://www.gebencommunication.com/contact ## Careers at Geben: openings, application route and benefits Geben Communication publishes its careers page at https://www.gebencommunication.com/careers. The page says the agency is "always interested in connecting with great talent" and that even candidates who are not an exact match are encouraged to get in touch, adding that "our needs evolve rapidly, and we can modify job descriptions to align with your skill set." The roles listed on the page at the time of reading are Client Success Manager, Client Success Architect, Media Relations Specialist, and Digital Communications Manager. The Media Relations Specialist role is described as being for an experienced media relations professional who can secure national business coverage for clients. The Digital Communications Manager role is described as owning digital execution across client accounts at the intersection of paid media, SEO, website management and analytics. Each opening has its own apply link on the page, and there is also a General Application for people who do not see a matching role. Openings change, so the careers page is the place to check what is currently open. Benefits the page lists include health insurance, a 401k with a 3% safe harbor match after 1 year, flexible hours and workaways, unlimited PTO, paid sick days, 12 weeks paid leave for mothers and fathers whether by birth or adoption, 30 hours per year of volunteer time, up to $100 per quarter reimbursed for self care, floating holidays, time off for religious accommodations, professional development, end of year bonuses, and bonuses for employee and client referrals. The page publishes no salary ranges, no office hours and no application deadlines. Job applications go through the careers page links, not through the client contact form. Source: https://www.gebencommunication.com/careers ## Who Geben works with: industries and named case studies Geben Communication's work page says the agency is "generalists by intent" - its clients span industries on purpose, which the site says lets the team spot patterns and trends faster by working in multiple sectors at once. The case studies are grouped on the page under four headings: B2B, Consumer Services, Columbus Brands, and Social Impact. The clients named on that page, with the summary the site gives for each, are: Two Labs, a pharmaceutical services company, where Geben supported acquisition and service launch, messaging, media relations, content marketing and client communications; McGraw Hill, where Geben ran a TikTok influencer campaign aimed at young, tech-savvy teachers; Status Solutions, a facility safety technology company; Atlas Butler, for which Geben produced a 72-page insights report; The Parking Spot, repositioning via a targeted media relations strategy; Wolf's Ridge Brewing, a Central Ohio restaurant and brewery; Harmony Project in Columbus, OH; the CDC, for a message framework and influencer engagement strategy aimed at Millennial moms; and TSC Alliance, a non-profit working on tuberous sclerosis complex. Any result described in one of those case studies belongs to that client's engagement and is not a projection for anyone else - outcomes vary. Individual case studies are published under https://www.gebencommunication.com/work. The work page also states that "Forbes named us one of the top agencies in America"; the site gives no year or list name alongside that statement. The site does not publish client counts, contract terms, retainer sizes, prices, costs or fees. Source: https://www.gebencommunication.com/work ## What Geben Communication has not published yet These are things people ask Geben Communication that its published information does not yet cover. - prices - availability - retainer amounts or contract terms - media placements or coverage guarantees - campaign results, metrics or impressions - project timelines or turnaround promises - client names or engagements not published - awards, rankings or certifications Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.gebencommunication.com