Full Pull Wines

Other team members listed include Megan Barone (FWS/IWS/SWS, in the wine industry since 2004), Pat Malloy, Senior Director of Operations; Jefferson Opulencia, Senior Operations Associate; Karis Kontilis, Tasting Room Lead; Joan Kappes, who holds a UC Davis Winemaking Certificate and WSET 3; and hospitality associates Hope Broucek, Connor Gunn, Laura Lunde and Stacey Taplin.

Alongside the offer list, the same address operates as a boutique bottle shop and tasting room during open hours: Thursday and Friday 11am to 5pm and Saturday 10am to 4pm. The site says shelves rotate weekly, that there is a "Last Chance" section, that Full Pull's Block Wines and other negociant or private-label wines can be sampled there, and that a Mystery Wine is featured every Thursday. List members picking up wine, and their guests, are invited to the tasting experience for free; the tasting room is also open to the public for a fee that the Visit page states, waived with the purchase of a bottle. Contact for any of this is info@fullpullwines.com; no phone number is published.

On selection, the site says: "Our staff tastes countless wines throughout the year and we offer less than 10% of those wines to our members based on quality, price, and story, among other factors." It says the types of wines vary but tend toward wines that are well priced and tell a story, and that at the moment about half of the wines offered come from the Pacific Northwest. Prices for individual wines appear inside each email offer and in the member account; the site does not publish a general price list, a quote or estimate process, or standing rates on its public pages. Past offers can be read on the Recent Offers page and the offer archive.

Full Pull and Friends is described as the negociant arm of the business, selecting juice in barrel or bottle with long-time winery partners.

Shipping

• Available during two temperature-safe windows: spring and fall.
• Must ship by the 12-bottle case; not included in wine price.

Names Northwest, Northeast, and South as a service area. Areas beyond these are not published.

Published open hours for both pickup and the tasting room are Thursday and Friday 11am to 5pm, and Saturday 10am to 4pm. No Sunday, Monday, Tuesday or Wednesday hours are published.

Contact is by email only. The Visit page lists "General Inquiries: info@fullpullwines.com" and states: "We pride ourselves in quick responses via e-mail and have no phone number or answering machine available. If you need to talk to a live person please e-mail info@fullpullwines.com and we will get back to you as soon as possible— definitely within 24 hours." So there is no phone number to call; the site says plainly that no phone or answering machine is available, and the same answer appears in its FAQ.

Pickup requires an appointment. The site says wine can be picked up any time during open hours with an appointment, and asks for 24 hours advance notice so orders are packed and ready. The booking is made by logging into the online account and making an appointment. It adds: "We know that advance notice isn't always possible and will always do our best to accommodate any last minute requests."

The Visit page also describes the surrounding community: Sodo WineWorks, in the Sodo UrbanWorks complex, is a group of ten Washington wineries south of downtown Seattle, and Full Pull states it has been part of that community since 2013 with the opening of its current warehouse. The site publishes a Get Directions link. No age or ID requirement for purchase or pickup is published anywhere on the site.

• Thursday–Friday: 11am–5pm
• Saturday: 10am–4pm

The tasting room is a boutique bottle shop and open to the public for a $10 fee, waived with the purchase of a bottle.

On pricing terminology, the site explains the abbreviation FPP: "FPP stands for Full Pull Pricing. Part of our job is finding the best pricing we can on the wines we offer. As a Full Pull member, you get access to that pricing. We always include the release price of a wine for comparison." Actual prices and the release price appear inside each offer; the public pages carry no price list, no standing rates and no quote or estimate form.

Reorders are handled through the account: the Order History tab lists wines previously purchased, and each row has a link under the Reorder column. The site cautions that "fulfilling reorder requests is not always possible. Sometimes, the wine we offer is limited or allocated, and we always recommend ordering accordingly."

The account is also where members schedule a pickup appointment, see whether their shipping season is open or closed, set vacation hold NO SHIP dates, and browse the Retail Rack tab. Account help, password resets and general questions go to info@fullpullwines.com, which the site says is answered within 24 hours.

The FAQ lists three conditions that must be met to trigger automatic shipping: the temperature must be appropriate for shipping to your state, and the account will show the shipping season as OPEN or CLOSED; you must have an increment of 12, 24, 36 or more confirmed bottles on the account; and you must not have a vacation hold on the account listing NO SHIP dates. During open shipping windows the business ships only in 12-bottle cases and does not split orders, so an account with 11 bottles waits until a full case is reached.

Order status is visible in the account under the Order History tab. A status of "Confirmed" means the wine is in the warehouse and ready for pickup during open hours; "Pending" means the wine has not yet arrived. The site notes it usually indicates expected arrival timing at the bottom of each email offer.

On how long purchased wine can sit at the warehouse: "Please pick up your purchased wines as often as you are able, with a minimum suggested visit of twice per year. Our retail warehouse is not meant for long-term wine storage. After 9 months without a pickup, we will send you an email asking you to visit. After 12 months without a pickup, your wines will be reclaimed. Refunds are available on request and will be reduced by 30% for excess storage fees. Refunds will not be issued if the request is received a year or more following reclamation."

For customers who need longer-term storage, the site says: "If you need access to longer-term storage, we encourage you to contact one of our wine storage partners. These businesses will pick up your bottles from Full Pull and store them safely for you. Please contact them directly for arrangements and then let us know so we can have your bottles ready for their visit." The three partners named are Phenol 55 in Seattle, The Drayman House in Walla Walla, and Nexus Wine Storage in Northern Washington and British Columbia. Full Pull does not publish rates or fees for those partners; arrangements are made with each storage business directly.

The site publishes no age or ID requirement for purchase or pickup, and no separate cancellation window beyond the six-month figure above.

Ask anyway — the agent will say plainly that it is not published rather than guess.