First Response Exterminating

Company background

• The founders previously worked for one of the largest pest management companies in the country.
• They saw that many pest control operators tended to take customers for granted after the first few months of service.
• First Response was created to offer an honest, consistently reliable alternative.

The business has been built by:

• Hiring experienced, service-focused people
• Responding to customers' needs in a professional and timely manner
• Maintaining a strong focus on measurable results

GreenPro certification

• First Response and all of its technicians are GreenPro-certified.
• GreenPro recognizes pest management companies that provide reduced-risk, comprehensive and effective pest control services for commercial and residential customers.

Why businesses choose First Response

According to the company's own materials, customers choose First Response because of its:

• Highly trained technicians
• Strong focus on results and long-term prevention
• Ability to design customized programs for different industries
• Reputation as a trusted pest control provider in the tri-state area.

• Commercial buildings
• Residential buildings and multi-unit properties
• Mixed-use properties with both residential and commercial spaces

These services are designed for building owners, property managers and management companies who need to keep entire buildings pest-free.

Service focus

• Maintaining a happy, healthy and pest-free environment for tenants and occupants
• Covering the entire building and surrounding areas, not just individual units
• Providing continuous attention and care throughout the year

Experience with buildings

• First Response has worked with hundreds of commercial and residential buildings across New York City, New York State, New Jersey and Connecticut.
• The team has hands-on experience with buildings of many sizes and types.

Customized programs

For building accounts, First Response:

• Assesses the property and its surroundings
• Identifies pest pressures and risk areas
• Designs a customized pest control program for the building's specific needs
• Aligns the program with local, state, federal and international health and safety standards

Programs are structured to protect the building, its occupants and common areas year-round.

Service outcome

The objective of these building programs is to keep pests out of any size building 365 days a year and provide building managers with confidence that pest issues are being proactively controlled.

Overview

First Response Exterminating provides professional pest control services with a focus on commercial clients and multi-unit residential buildings.

The company helps businesses protect their buildings, reputations and occupants with reliable, long-term pest management programs rather than one-time treatments.

Industries served

First Response serves a wide range of industries across the tri-state area, including:

• Commercial and residential buildings
• Hospitality
• Offices
• Restaurants and food service
• Retail
• Healthcare

Service approach

First Response uses an Integrated Pest Management (IPM) approach. This means:

• Focusing on long-term prevention, not just short-term elimination
• Inspecting facilities to identify pest sources and risks
• Recommending sanitation, structural and operational improvements
• Using targeted treatments and the latest, safest pest control methods

Technician qualifications

• Technicians are trained by entomologists.
• All technicians are GreenPro-certified.
• Technicians are certified to provide pest control services in New York, New Jersey and Connecticut.

Typical goal of service

The goal of every program is to keep facilities permanently pest-free while meeting all relevant health and safety standards for each industry served.

Who these services are for

First Response Exterminating provides pest control services for:

• Restaurants
• Cafes and quick-service locations
• Food service operations inside other facilities (such as corporate or institutional dining)

These programs are designed for owners and operators who must protect their brand, guests and food safety.

Why specialized restaurant programs are needed

• Food service spaces are a magnet for pests due to food, moisture and waste.
• Effective control requires more than basic cleaning or a few traps.
• A systematic, ongoing program is needed to meet regulatory and customer expectations.

Service approach for restaurants and food service

First Response uses a comprehensive, systems-based approach that typically includes:

• Detailed inspections of kitchens, prep areas, storage areas and bars
• Monitoring and treatments in service and dining areas
• Attention to exterior areas such as delivery zones and dumpsters
• Recommendations on sanitation and structural improvements

The goal is to protect the entire operation, from the kitchen through to the guest-facing areas and waste-handling zones.

Compliance and standards

• GreenPro-certified technicians help design programs that meet the requirements of local, state, federal and international health and safety standards.
• Programs are customized to each establishment's layout, menu, operating hours and risk profile.

These restaurant and food service programs are built to keep pests out all year round while supporting compliance with health inspections and food safety expectations.

• Phone (New York City and commercial inquiries): (212) 431-2096
• Phone (general and contact page): (718) 560-3104

Requesting service or a free pest inspection

• Prospective customers can request a free pest inspection or free comprehensive pest assessment.
• To request an inspection or discuss pest control needs, customers can:
• Call either of the phone numbers listed above, or
• Fill out the contact form on the First Response website.

After an inquiry is submitted, a pest control professional from First Response will follow up to discuss the property, concerns and next steps.

Online contact form

• The First Response website includes an online contact form where customers can provide their contact information, building or business details and pest concerns.
• The company then uses this information to schedule an inspection or propose an appropriate pest control program.

If a customer needs urgent assistance, they should call rather than rely solely on the online form, so they can speak with a representative about time-sensitive pest issues.

• New York City
• Other parts of New York State
• New Jersey
• Connecticut

Services are focused on commercial clients and multi-unit residential buildings in these regions.

Availability

• First Response offers 24-hour pest control services.
• The company is available around the clock for pest control needs and urgent issues.

Assessments and inspections

• Prospective customers can request a free, comprehensive pest assessment or pest inspection for their property.
• During this assessment, a pest control professional reviews the site, discusses concerns and recommends appropriate service options.

Typical customers

Customers typically include:

• Building owners and property managers
• Business owners and operators
• Facility managers across various industries (hospitality, offices, retail, healthcare and more)

For details about whether a specific property or location can be served, customers should contact First Response directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.