Freeway Insurance

Credentials and licensing

the footer reads "List Of Entity/License Numbers Per State Located On Affiliate Disclosure Page" and the copyright line is "© 2026 Freeway Insurance Services America, LLC." No individual licence number, agent name or carrier appointment is published on the pages read, so none should ever be stated. The site also publishes a NASCAR partnership page describing Freeway as the Official Insurance Partner of NASCAR and a Premier Partner of the 2026 NASCAR Cup Series, plus a Knowledge Center, Insurance Reports, a franchise page, careers and a reviews page.

The site says a customer can start online, by phone, or at a local office. Quotes by phone is 800-777-5620; customer service is 888-443-4662.

What the site does not publish: it names no individual insurance carrier, states no price, cost, rate or fee for any product, publishes no premium, and does not set out what any policy covers, what a state requires, or whether a particular person qualifies. Those are questions for a licensed agent by phone or at an office. Marketing lines about saving are advertising copy, not a quote or an estimate.

Mission Valley, 1333 Camino Del Rio S Ste 102, San Diego, California, 92108. Phone 619-345-0148, fax 619-299-4988. Landmark: "Across I-8 from Mission Valley Mall". Hours published on the page: Monday to Friday 9:00-18:30, Saturday 9:00-18:00, closed Sunday. English, Spanish. Parking lot.

Clairemont/Kearny Mesa, 8014 Clairemont Mesa Blvd, San Diego, California, 92111. Phone 858-522-9943, fax 858-300-1664. Hours: Monday to Friday 8:30-19:00, Saturday 9:00-18:00, closed Sunday. English, Spanish, Arabic.

College Area, 6915 El Cajon Blvd, San Diego, California, 92115. Phone 619-734-9490, fax 619-433-0193. Landmark: "Between 69th and 70th". Hours: Monday to Friday 9:00-20:00, Saturday 9:00-18:00, closed Sunday. English, Spanish.

San Ysidro, 65 E San Ysidro Blvd, San Ysidro, California, 92173. Phone 619-821-3194, fax 619-323-0729. Hours: Monday to Friday 9:30-18:30, closed Saturday and Sunday. English, Spanish.

Areas served, in the site's own words, include San Ysidro, Otay Mesa, Nestor and Chula Vista from the 92173 office; Clairemont, Serra Mesa, Linda Vista and Tierrasanta from 92111; and San Diego County generally. Other nearby office pages exist for Chula Vista, National City, Spring Valley, El Cajon, Santee, Escondido, Oceanside and Vista. Hours can change; confirm the office page or call before visiting. No appointment or online booking tool is published.

Lists Mobile, Frederick, Mission, Kearny, Union, Woonsocket, Mesa, and Chula Vista as a location. Names California, United States, and Mission as a service area. Areas beyond these are not published.

The site's FAQ section says a car insurance quote needs basic details such as a driver's license, vehicle make, model, year and VIN, driving history, home address, and current insurance information if any. That FAQ text is template site copy rather than a formal requirements list, so treat it as a guide and let the agent confirm what is needed.

Because Freeway is an agency comparing options from many insurance companies, an actual price depends on the carrier, the state, the vehicle and the driver, and can only come from an agent or the quote form. Do not estimate rates, costs or discounts on the business's behalf.

Payment options, from freeway.com/payment-options: payments can be made by phone, by mail, at a retail location, or online. Online payment goes through a payment portal linked as "Make a Payment"; the page notes that many of its insurance carriers offer online payment services. In an office: "You can make a payment at any of our retail offices. We accept cash, credit card and debit cards." By phone: 888-443-4662, "anytime during regular business hours". By mail: Freeway Insurance, 7711 Center Avenue, Suite 200, Huntington Beach, CA 92647. The San Diego office pages list accepted payment methods as cash, American Express, Visa, Mastercard, Discover, Diners Club, personal checks and Western Union.

Claims routing

the site publishes no separate claims page, claims phone number or claims portal. Office page copy says bilingual agents provide "claims guidance", but the only published number for an existing policy is Customer Service at 888-443-4662, or the local office. A claim itself is handled by the insurance carrier that issued the policy, and the site does not name carriers, publish claim procedures or state timelines. Route a claims question to 888-443-4662 or the nearest office rather than answering it.

The CSR page states that Freeway Insurance's mission is to support initiatives that:

• Improve lives
• Promote safety and security
• Give back to local communities

The company pursues this mission by:

• Partnering with charitable organizations
• Participating in crisis and emergency relief efforts
• Promoting safety, especially on the roads
• Investing in youth programs

The site notes that Freeway has grown into one of the nation's leading independent insurance providers while keeping its commitment to these values.

The CSR page highlights:

• 600+ retail locations across the country
• 2,000+ employees who are described as being actively involved in their communities and understanding the people they serve

Key community partnerships

The CSR page lists several ongoing partnerships and initiatives:

Insurance Industry Charitable Foundation (IICF)

• Freeway Insurance takes a leadership role with the Insurance Industry Charitable Foundation.
• Through IICF, Freeway helps fund programs that serve children, schools and local communities.
• The IICF relationship supports dozens of organizations, including examples such as At the Crossroads, Family Bridges Foundation, Laura's House, OC Child Abuse Prevention Center and Tierra del Sol.

Toys for Tots

• Freeway partners with Toys for Tots, a nationwide U.S. Marine Corps Reserve initiative.
• The program collects and distributes toys to children during the holiday season.
• The CSR page describes this as a way to bring smiles to youngsters and support their growth into responsible, productive citizens.

B.R.A.K.E.S. teen driving program

• Freeway partners with B.R.A.K.E.S., a free program focused on teen driver safety.
• The program operates nationwide through high schools.
• It teaches young drivers how to be better and safer behind the wheel, aligning with Freeway's focus on road safety and investing in youth.

Employee involvement

The CSR section emphasizes that community work is a company-wide effort. Employees are encouraged to:

• Contribute time, talent and resources
• Participate in charitable drives and events
• Support safety and youth-focused programs in the areas they serve

How customers can learn more

Customers who want more detail about Freeway Insurance's community programs can:

• Visit the Corporate Social Responsibility page on freeway.com under the Company / CSR Program section.
• Contact customer service at 888-443-4662 to be directed to more information.

The site does not list donation amounts, sponsorship terms, or volunteer requirements; those details are handled through the individual partner organizations or through Freeway's corporate offices.

Ask anyway — the agent will say plainly that it is not published rather than guess.