Formlabs

Formlabs states that in 2011 three MIT graduate students built the first 3D printer that could achieve industrial, professional part quality at an affordable price, and that the company has since become "the largest supplier of professional stereolithography (SLA) and selective laser sintering (SLS) 3D printers in the world." The about page refers to what the founders Kickstarted with the Form 1 in 2011. Its headline statistics are given as 130,000+ printers sold, 500,000,000+ parts printed, 750+ global employees, 10 industries and 45+ proprietary materials. The same page is internally inconsistent about site count: the narrative says "ten global locations" while the statistics block says "8 global locations," so the number of offices should be taken from the contact page listing rather than from either figure. Named leadership includes Max Lobovsky, co-founder and CEO; David Lakatos, Chief Product Officer; Nick Graham, Chief Revenue Officer; and Dan O'Shaughnessy, Chief Financial Officer. The industries page lists the areas served as engineering and product design, manufacturing, automotive, aerospace, dental, medical, education, entertainment, jewelry and audio, with drones also listed in the navigation. Applications called out on the site are rapid prototyping, rapid tooling, production injection molding, end-use parts, manufacturing aids, silicone part production, investment casting, and models and props. Formlabs is headquartered in Somerville, Massachusetts, in the Boston area, and publishes case studies from customers in these industries; those stories are published accounts, not endorsements of any particular result. For a consultation or a quote, the site directs visitors to Contact Sales or to find a local reseller.

Formlabs publishes its headquarters address as Formlabs Inc., 35 Medford St. Suite 201, Somerville, MA 02143, USA, in the Boston area. A second Somerville location is listed as Formlabs Twin City, 22 McGrath Highway, Suite 201, Somerville, MA 02143, USA. Other offices published on the contact page are Berlin (Formlabs GmbH, Muehlenstr. 15, 10243 Berlin, Germany), Budapest (Formlabs Kft., Andrassy ut 9, 1061 Budapest, Hungary), Milwaukee (Formlabs MKE, 220 E Buffalo Street, Milwaukee, WI 53202, USA), Singapore (Formlabs APAC Pte Ltd, 3 Fusionopolis Way, Symbiosis Tower, 12-24, 138633), Tokyo (3 Chome-6-9 Kitashinagawa, Shinagawa City, Tokyo 140-0001, Japan) and Shenzhen (Room 601, Building E, 11 Langshan Rd, Nanshan, Shenzhen, Guangdong Province, 518057, China). The careers section additionally names Boston, MA as Global HQ plus Millbury, OH and Milwaukee, WI in North America. Phone numbers and working hours are published by region: US/Canada, English, +1 833 489 0545, 9 am - 6 pm ET; Germany, Austria and Switzerland, German and English, +49 30 5200 6329, 9 am - 6 pm CET; United Kingdom, English, +44 8081 341875, 8 am - 5 pm GMT; France, French and English, +33 8 01 84 16 58, 9 am - 6 pm CET; Italy, Italian and English, +39 80 093 4189, 9 am - 6 pm CET, customer support inquiries only; Rest of Europe, English, +44 8081 341875, 9 am - 6 pm CET. The site notes the numbers for Germany, Austria, Switzerland and the Rest of Europe are not toll-free. Formlabs sells worldwide through its own store and a reseller network; the areas served by a given reseller are not listed on this page. The site does not publish office visiting hours, a general email address, or an appointment booking calendar.

Lists Officer, Contagem, David, Boston, Somerville, and Graham as a location. Names Massachusetts as a service area. Areas beyond these are not published.

Formlabs runs a separate support site and ticketing route rather than a booking form. Customers with questions about using a printer are directed to the support resources and to Create a Support Ticket at support.formlabs.com/s/contact-support, or to call the regional phone numbers listed on the contact page; the US/Canada line is +1 833 489 0545, open 9 am - 6 pm ET. The support hub is organised into SLA Ecosystem, SLS Ecosystem, Software (PreForm, Dashboard, Developer Portal), Compliance Documents covering medical applications and hardware standards, and an FAQ section covering order status and shipping. Formlabs also publishes video tutorials on its YouTube channel and runs a user forum. For paid coverage, Formlabs offers Service Plans, described on the site as offering "hot-swap replacements, priority phone support, training, and more." Plans are grouped by printer family: SLA 3D Printers, SLS 3D Printers, Dental and Medical, and named plans referenced on the page include the Pro Service Plan and a Dental Service Plan. The page states that service plans are available in most regions globally and that for detailed availability customers should consult Formlabs Sales or local distribution partners. It also states that terms and conditions apply and points to the Hardware Service Terms document for details. Formlabs does not publish service plan prices, fees, response-time commitments or warranty length on this page, so cost, rates and coverage terms must be confirmed with Formlabs sales, a reseller, or the Hardware Service Terms rather than estimated. Training services are listed separately under Services.

Formlabs designs and sells professional 3D printers in two print technologies: stereolithography (SLA) and selective laser sintering (SLS). The site describes the company as making "SLA and SLS 3D Printers for Professionals." The current SLA printers listed are Form 4, Form 4L, Form 4B and Form 4BL, with Form 4B and Form 4BL presented in both dental and medical versions; the site also still lists earlier Form 3L and Form 3BL large-format machines. The SLS printers are Fuse 1+ 30W and Fuse X1, which Formlabs calls a large-format industrial SLS 3D printer built for engineers, manufacturers and service bureaus. Formlabs also sells post-processing and automation hardware around the printers: Form Wash and Form Cure, Form Wash L and Form Cure L, Form Auto for SLA automation, and Fuse Sift and Fuse Blast for SLS powder recovery and part finishing. Finishing tools and accessories are sold through the Formlabs store. Each product page publishes that machine's build volume and technical details, and the printer listing pages carry a Compare view and a tech-compare page so buyers can put models side by side. Prices for printers, resins, powders and accessories are published on the Formlabs store and product pages and change over time, so the current cost, any bundle pricing and shipping fees should be read from the product page itself or confirmed with Formlabs sales rather than quoted from any other source. Buyers who want help choosing a printer, a quote or an estimate can use the Contact Sales route or find a local reseller. The sales phone number published on the site is +1 833 489 0545.

Formlabs publishes a materials catalogue covering SLA resins and SLS powders, filterable by print technology, compatible printer, category and colour. The material categories the site lists are General Purpose, Impact Resistant, High Stiffness, Temperature Resistant, Elastomeric, Specialty, Medical, Casting and Dental, with application filters for rapid prototyping, rapid tooling, manufacturing aids, end-use parts, models and props, investment casting, and patterns for casting and pressing. Individual materials named on the site include Flexible 80A Resin V2, Tough 2000 Resin V2, Flame Retardant Resin, Silicone 40A Resin, Ceramic Alumina 4N Resin and TPU 90A Powder. Each material entry carries its own datasheet link, a list of compatible printers, build platforms and resin tanks, and published mechanical figures; those numbers, minimum layer thickness options and any biocompatibility ratings should be read from the material's own page and datasheet rather than restated from memory, because they differ material by material. The catalogue also has a Compare Materials view and a Request a Sample option. Alongside its own materials, Formlabs offers Open Material Mode, which the site presents as a way to use third-party materials on its printers; the Developer Platform page describes the ability to experiment with any 405 nm photopolymer resin or 1064 nm powder. Material prices are listed in the Formlabs store and are not quoted here; for pricing, cost per litre, sample requests or a volume quote, use the store listing or contact Formlabs sales at +1 833 489 0545.

Formlabs publishes three software products that go with its printers. PreForm is the print preparation application; the site says it prepares models automatically in minutes, uploads them to the printer, and is "offered totally for free, so you never worry about licenses, annual fees, or installation limits." Dashboard is the online tool for monitoring and managing printers: the page describes following prints online, tracking consumables and service coverage, organising printers, managing access and getting notifications when a print is finished, and states this is also free. The Developer Platform is described as unlocking custom applications, application-optimized print settings, and the ability to experiment with any 405 nm photopolymer resin or 1064 nm powder. The software overview page positions these together as setup, management and monitoring for a single printer or a whole fleet from the cloud. Formlabs does not publish licence fees, subscription rates or pricing tiers for the Developer Platform on this page, so anyone asking about cost, a quote or an estimate for software or fleet management should contact Formlabs sales at +1 833 489 0545 or use the Contact Sales form. The site invites prospective customers to book a one-to-one consultation with a Formlabs 3D printing expert through Contact Sales; there is no self-service scheduling calendar published on the software page. Support articles for PreForm, Dashboard and the Developer Portal are grouped under the Software section of the Formlabs support site.