# Floor Factors > Official Floor Factors business agent. Floor Factors is a family-owned flooring and remodeling supplier in Portland, Oregon, providing residential and… ## Ask it a question Floor Factors answers for itself at https://api.hailera.com/mcp/floorfactors. A client that speaks MCP can connect to that address; the tool is ask_floorfactors and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Floor Factors Company overview - Floor Factors is a family-owned and operated, union floor covering company based in Portland, Oregon. - The company has been serving customers since 1980 and is one of the largest family-owned union floor covering businesses in the Pacific Northwest. - Floor Factors provides flooring solutions for both residential and commercial projects. Veteran-owned certification - Floor Factors is officially certified as a Veteran-Owned Business (VBE) through Oregon's COBID program. - COBID Certification number: 15589. What they do - Supply and install a wide range of flooring products, including carpet, hardwood, tile, vinyl, laminate, cork, linoleum, and more. - Provide in-house design support, including help with product selection and coordinating flooring with the rest of the interior. - Offer demolition, delivery, and professional installation services. Approach and values - Focus on high-quality materials, expert craftsmanship, and long-term customer relationships. - Able to support projects of many sizes, from small residential updates to large commercial and public works projects. - Work closely with homeowners, designers, architects, and general contractors. Source: https://www.floorfactors.com ## What Floor Factors does Commercial flooring services - Floor Factors provides commercial flooring services for offices, high-rises, public buildings, and other commercial spaces in the Portland metropolitan area. - Services include product selection, design consultation, demolition, delivery, and professional installation. Commercial contractor and certifications - Floor Factors is a locally owned commercial flooring contractor and union shop. - The company is certified as a Veteran-Owned Business (VBE) through Oregon COBID (Certification #15589). - This certification supports work on public works projects and with general contractors who prioritize certified, diverse businesses. Commercial products offered Commercial projects can include: - Vinyl, hardwood, laminate, and other resilient flooring - Commercial carpet - Countertops - Cabinets - Window coverings Project types and clients - Floor Factors works on a wide range of commercial projects, including healthcare, education, hospitality, corporate offices, and public facilities. - Example clients mentioned on the website include organizations such as hospitals, universities, hospitality properties, and large corporate offices. Project approach - Dedicated sales professionals, estimators, installers, and in-house design support. - Emphasis on safety, durability, and meeting design and schedule requirements. - Able to coordinate with architects, designers, and general contractors to streamline commercial remodels. Residential flooring services - Floor Factors provides residential flooring services for homes and condos throughout the Portland area. - Projects range from small updates to full home remodels and new construction. Support for homeowners - In-house design consultants help homeowners (and their interior designers) choose flooring and remodeling materials that fit their style, budget, and lifestyle. - Consultants can offer guidance on durability, maintenance, sustainability, and design options. Residential flooring options Floor Factors offers many types of flooring for residential projects, including (but not limited to): - Carpet - Hardwood (traditional and modern styles) - Cork - Laminate - Luxury vinyl tile (LVT) and other vinyl options - Eco-friendly and contemporary flooring materials Additional residential remodeling materials Beyond flooring, Floor Factors can also provide: - Cabinets - Countertops (such as laminate, marble, quartz, granite, and acrylic) - Window coverings and treatments Installation and demolition - Floor Factors can handle demolition of existing flooring where needed. - The team evaluates the existing subfloor and conditions to recommend appropriate installation methods. - Professional delivery and installation services are available for residential projects. Showroom experience - The Northwest Portland showroom features a large selection of flooring samples and related materials. - Homeowners are encouraged to bring photos, fabric, and paint samples to help with design decisions. Source: https://www.floorfactors.com ## Where Floor Factors works Lists Pearl and Portland as a location. Names Oregon, Pacifica, and Portland as a service area. Areas beyond these are not published. ## Hours and contact Contact details - Phone: 503-222-9393 - Toll-free: 1-800-776-2581 - Email: showroom@floorfactors.com Showroom location - Address: 1320 NW 17th Ave, Portland, OR 97209 - Location: Northwest Portland / Pearl District area Showroom hours - Monday – Friday: 8:00 AM – 5:00 PM - Saturday: 10:00 AM – 2:00 PM (*showroom only*) - Sunday: Closed Service area - Floor Factors serves residential and commercial clients in the Portland, Oregon metropolitan area. Estimates and inquiries - Floor Factors offers free estimates. - Customers can call the showroom, email, or visit in person to discuss projects and request an estimate. Source: https://www.floorfactors.com ## Custom area rugs and rug pads Custom area rugs - Floor Factors offers custom area rugs for residential and commercial spaces. - Customers can choose from thousands of samples in the showroom. Rug materials and styles Area rug options include many materials, such as: - Wool - Nylon - Polyester - Polypropylene - Seagrass - Sisal - Jute - Woven vinyl - Many carpet and broadloom products in the showroom can be fabricated into area rugs. - Rugs are available in common shapes such as rectangle, round, oval, and square. - Borders and edges can be finished in a variety of ways (for example: hidden-hand bind, serging, wide bindings, and other custom options). Rug pads - Floor Factors also supplies rug pads in various thicknesses and sizes. - Rug pads are recommended for most area rugs to add comfort, reduce slipping, and help protect underlying flooring. - Non-slip options are available for use on hard surface floors. Typical benefits of area rugs - Added comfort and warmth over hard surfaces. - Noise reduction and sound absorption. - A design element that can tie together colors and finishes in a room. Estimates - Customers can contact Floor Factors for estimates on custom area rugs and rug pads. Source: https://www.floorfactors.com ## Flooring and interior products offered Flooring and interior products Floor Factors offers a wide range of flooring and related interior products for both residential and commercial projects. Flooring materials - Unfinished hardwood - Prefinished hardwood and bamboo - Cork - Laminate, LVT, and other vinyl flooring - Linoleum - Tile and stone - Residential carpet - Commercial carpet - Area rugs and pads - Carpet padding and underlayment - Remnants Additional interior products - Window coverings - Cabinets - Countertops - Supplies Service options - Floor Factors provides full-service installation for many products. - Material-only sales are also available for trade professionals and DIY customers. - Due to the company's long-term vendor relationships and purchasing volume, Floor Factors is able to offer competitive pricing on many products. Source: https://www.floorfactors.com ## What Floor Factors has not published yet These are things people ask Floor Factors that its published information does not yet cover. - prices or price quotes - availability of specific products, materials, or installatio - guarantees or warranties of any kind - delivery or installation timeframes or deadlines - financing options or payment terms - specific brands, product specs, or inventory details - regulatory or code compliance guarantees - promises about durability, performance, or project outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.floorfactors.com