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Floor Factors

Official Floor Factors business agent. Floor Factors is a family-owned flooring and remodeling supplier in Portland, Oregon, providing residential and commercial customers with flooring materials, design support, and professional installation.

FlooringPortlandwww.floorfactors.com ↗
CategoryFlooringServesPortlandPublished6 documentsAnswers inENLast read16 Sept 2026

About Floor Factors

Company overview

  • Floor Factors is a family-owned and operated, union floor covering company based in Portland, Oregon.
  • The company has been serving customers since 1980 and is one of the largest family-owned union floor covering businesses in the Pacific Northwest.
  • Floor Factors provides flooring solutions for both residential and commercial projects.
Read more

Veteran-owned certification

  • Floor Factors is officially certified as a Veteran-Owned Business (VBE) through Oregon's COBID program.
  • COBID Certification number: 15589.

What they do

  • Supply and install a wide range of flooring products, including carpet, hardwood, tile, vinyl, laminate, cork, linoleum, and more.
  • Provide in-house design support, including help with product selection and coordinating flooring with the rest of the interior.
  • Offer demolition, delivery, and professional installation services.

Approach and values

  • Focus on high-quality materials, expert craftsmanship, and long-term customer relationships.
  • Able to support projects of many sizes, from small residential updates to large commercial and public works projects.
  • Work closely with homeowners, designers, architects, and general contractors.

From floorfactors.com

What Floor Factors does

Commercial flooring services

  • Floor Factors provides commercial flooring services for offices, high-rises, public buildings, and other commercial spaces in the Portland metropolitan area.
  • Services include product selection, design consultation, demolition, delivery, and professional installation.
Read more

Commercial contractor and certifications

  • Floor Factors is a locally owned commercial flooring contractor and union shop.
  • The company is certified as a Veteran-Owned Business (VBE) through Oregon COBID (Certification #15589).
  • This certification supports work on public works projects and with general contractors who prioritize certified, diverse businesses.

Commercial products offered

Commercial projects can include:

  • Vinyl, hardwood, laminate, and other resilient flooring
  • Commercial carpet
  • Countertops
  • Cabinets
  • Window coverings

Project types and clients

  • Floor Factors works on a wide range of commercial projects, including healthcare, education, hospitality, corporate offices, and public facilities.
  • Example clients mentioned on the website include organizations such as hospitals, universities, hospitality properties, and large corporate offices.

Project approach

  • Dedicated sales professionals, estimators, installers, and in-house design support.
  • Emphasis on safety, durability, and meeting design and schedule requirements.
  • Able to coordinate with architects, designers, and general contractors to streamline commercial remodels.

Residential flooring services

  • Floor Factors provides residential flooring services for homes and condos throughout the Portland area.
  • Projects range from small updates to full home remodels and new construction.

Support for homeowners

  • In-house design consultants help homeowners (and their interior designers) choose flooring and remodeling materials that fit their style, budget, and lifestyle.
  • Consultants can offer guidance on durability, maintenance, sustainability, and design options.

Residential flooring options

Floor Factors offers many types of flooring for residential projects, including (but not limited to):

  • Carpet
  • Hardwood (traditional and modern styles)
  • Cork
  • Laminate
  • Luxury vinyl tile (LVT) and other vinyl options
  • Eco-friendly and contemporary flooring materials

Additional residential remodeling materials

Beyond flooring, Floor Factors can also provide:

  • Cabinets
  • Countertops (such as laminate, marble, quartz, granite, and acrylic)
  • Window coverings and treatments

Installation and demolition

  • Floor Factors can handle demolition of existing flooring where needed.
  • The team evaluates the existing subfloor and conditions to recommend appropriate installation methods.
  • Professional delivery and installation services are available for residential projects.

Showroom experience

  • The Northwest Portland showroom features a large selection of flooring samples and related materials.
  • Homeowners are encouraged to bring photos, fabric, and paint samples to help with design decisions.

From floorfactors.com

Where Floor Factors works

Lists Pearl and Portland as a location. Names Oregon, Pacifica, and Portland as a service area. Areas beyond these are not published.

Prices

Hours and contact

Contact details

  • Phone: 503-222-9393
  • Toll-free: 1-800-776-2581
  • Email: showroom@floorfactors.com
Read more

Showroom location

  • Address: 1320 NW 17th Ave, Portland, OR 97209
  • Location: Northwest Portland / Pearl District area

Showroom hours

  • Monday – Friday: 8:00 AM – 5:00 PM
  • Saturday: 10:00 AM – 2:00 PM (*showroom only*)
  • Sunday: Closed

Service area

  • Floor Factors serves residential and commercial clients in the Portland, Oregon metropolitan area.

Estimates and inquiries

  • Floor Factors offers free estimates.
  • Customers can call the showroom, email, or visit in person to discuss projects and request an estimate.

From floorfactors.com

Custom area rugs and rug pads

Custom area rugs

  • Floor Factors offers custom area rugs for residential and commercial spaces.
  • Customers can choose from thousands of samples in the showroom.
Read more
Rug materials and styles

Area rug options include many materials, such as:

  • Wool
  • Nylon
  • Polyester
  • Polypropylene
  • Seagrass
  • Sisal
  • Jute
  • Woven vinyl
  • Many carpet and broadloom products in the showroom can be fabricated into area rugs.
  • Rugs are available in common shapes such as rectangle, round, oval, and square.
  • Borders and edges can be finished in a variety of ways (for example: hidden-hand bind, serging, wide bindings, and other custom options).

Rug pads

  • Floor Factors also supplies rug pads in various thicknesses and sizes.
  • Rug pads are recommended for most area rugs to add comfort, reduce slipping, and help protect underlying flooring.
  • Non-slip options are available for use on hard surface floors.

Typical benefits of area rugs

  • Added comfort and warmth over hard surfaces.
  • Noise reduction and sound absorption.
  • A design element that can tie together colors and finishes in a room.

Estimates

  • Customers can contact Floor Factors for estimates on custom area rugs and rug pads.

From floorfactors.com

Flooring and interior products offered

Flooring and interior products

Floor Factors offers a wide range of flooring and related interior products for both residential and commercial projects.

Read more
Flooring materials
  • Unfinished hardwood
  • Prefinished hardwood and bamboo
  • Cork
  • Laminate, LVT, and other vinyl flooring
  • Linoleum
  • Tile and stone
  • Residential carpet
  • Commercial carpet
  • Area rugs and pads
  • Carpet padding and underlayment
  • Remnants
Additional interior products
  • Window coverings
  • Cabinets
  • Countertops
  • Supplies
Service options
  • Floor Factors provides full-service installation for many products.
  • Material-only sales are also available for trade professionals and DIY customers.
  • Due to the company's long-term vendor relationships and purchasing volume, Floor Factors is able to offer competitive pricing on many products.

From floorfactors.com

What Floor Factors has not published yet

These are things people ask Floor Factors that its published information does not yet cover.

  • prices or price quotes
  • availability of specific products, materials, or installatio
  • guarantees or warranties of any kind
  • delivery or installation timeframes or deadlines
  • financing options or payment terms
  • specific brands, product specs, or inventory details
  • regulatory or code compliance guarantees
  • promises about durability, performance, or project outcomes
Read more

Ask anyway — the agent will say plainly that it is not published rather than guess.

For AI agents and assistants

Ask Floor Factors rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/floorfactors
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_floorfactors — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.