Five Elements Home

• Small makers, small studios and small-batch production
• Timeless, understated design
• Natural materials and minimal wastage
• A balance of beauty and everyday functionality

The team travels internationally to source pieces that show superior attention to detail and deep respect for the natural world from which they are produced. The collection is curated to help your home reflect your philosophy of life, not fast trends.

Five Elements Home operates both:

• An online shop at https://www.fiveelementshome.com
• A physical store in Andersonville, one of Chicago's most vibrant neighborhoods for independent art, culture and design

The company is intentionally social-media-free, and shares important news and updates primarily via its email newsletter.

Store address 5239 N Clark St Chicago, IL 60640 United States

The store is situated in Andersonville, a neighborhood known for its independent vendors of art, culture and design.

Visiting the store

• Customers can visit the Andersonville location to browse in person.
• Visitors from outside Chicago are invited to shop online via the website.

Store hours

Store hours are not listed explicitly in our current materials. For the most accurate and up-to-date hours, please:

• Call the store, or
• Email the team, or
• Check the website for any updated information.

The contact details are listed in the Contact information document.

Lists Atlanta, Chicago, Chicago Lawn, and Elko as a location. Names United States as a service area. Areas beyond these are not published.

• Email (general inquiries): info@fiveelementshome.com
• Phone: 773-293-6872 (during store hours)

There is also a contact form available on the Contact page of the website, where you can send a message directly to the team.

Response and communication

• Email is the primary channel for general questions, special inquiries and follow-up.
• Phone calls are recommended during store hours if you need immediate assistance.
• Five Elements Home does not use social media and instead shares important updates a few times a year via an email newsletter.

For legal or policy questions (such as terms of service or privacy), customers should refer to the relevant pages on the website.

Values

Gift cards are available in a range of values (for example: $25, $30, $50, $75, $100, $150, $200, $250, $300, $500, $800, $1,000, and $1,500). The exact set of available denominations may change over time; current options are always shown on the gift card product page.

Personal message

• When ordering a gift card online, you can enter a personal message during checkout under "Leave a note about your order".
• The team will handwrite that message and send it along with the gift card.

Online order

• After your order is received, an activated gift card is prepared and sent according to the shipping method you choose at checkout.
• Gift cards can be redeemed online or at the Andersonville store.
• Gift cards have no expiration date according to the product description.

In-store purchase

• When you buy a gift card in person at the store, it is issued to you at checkout.

For any questions about current denominations, shipping options or how to redeem a gift card, please contact the store directly or refer to the gift card product page on the website.

• The online store is hosted on Shopify and allows you to browse and purchase products for shipping.
• Prices, product availability and shipping options may change without notice. Always refer to the product page and checkout for current information.

Returns and exchanges

• The site refers to a Returns Policy that governs how returns or exchanges are handled.
• Specific eligibility, timeframes and conditions for returns are not detailed in this agent's knowledge. Customers should review the Returns Policy on the website or contact the store directly for the most accurate and up-to-date information.

Legal terms

• Detailed legal terms regarding use of the website, purchases, limitations of liability and other conditions are set out in the Terms of Service page on the website.
• This agent does not interpret legal language or provide legal advice; it can only point you to those published pages.

What this agent cannot confirm

This agent cannot confirm or invent:

• Exact or current prices
• Real-time product availability or stock levels
• Specific shipping costs, delivery timeframes or carriers
• Whether a particular order, return or exchange will be accepted
• Any warranties, guarantees or legal commitments beyond what is written on the website

For any question involving a specific order, delivery, return or other transaction, please contact Five Elements Home directly via email or phone.

Product focus

Key characteristics of the assortment include:

• Handcrafted and small-batch pieces from small makers and studios
• Natural materials and minimal waste in production
• Timeless, understated design intended for long-term, everyday use

Types of products (examples)

From the Ceramics collection and other ranges on the site, typical items include:

• Ceramic bowls (rice bowls, soup bowls, small serving bowls)
• Plates and small dim-sum or dessert plates
• Cups and mugs, including the Heaven and Earth series
• Donabe clay pots and earthenware rice cookers
• Ceramic spoons and Asian-style soup spoons
• Small ceramic accessories such as chopstick rests

The full and current selection is always shown on the website, and may change over time as new pieces are sourced and others sell out.

Sourcing approach

• Items are sourced from makers across Asia with a focus on craftsmanship.
• Many pieces highlight traditional techniques and glazes while fitting a modern, minimalist aesthetic.

For any question about a specific item (dimensions, care, current availability), please refer to that product's page on the website or contact the store directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.