Firecrawl

According to its about page, Firecrawl was "started in 2022 as part of Y Combinator" (elsewhere on the site the batch is given as "YC S22"). The team "previously built Mendable and SideGuide," and the company is "based in San Francisco" — this is the only location the site states; no street address is published. The about page names three co-founders: Caleb Peffer (Co-Founder and CEO), Eric Ciarla (Co-Founder and Chief Growth Officer), and Nicolas Silberstein Camara (Co-Founder and CTO). The page states Firecrawl has "$16.2M in total funding," listing Nexus Venture Partners (Lead, Series A), Y Combinator (Seed and Series A), and Zapier (Series A) as backers, plus individual investors named as Tobias Lutke (CEO of Shopify), Abhinav Asthana (CEO of Postman), and Matt McClure (Founder of Mux) — these three are listed on the about page as investors/operators backing the company, not as customers of the product. The about page's stats section states: 5B+ requests served, 1.25M+ developers signed up, 150K+ companies using Firecrawl, 150K+ GitHub stars ("one of the top 100 repos on GitHub"), and 2.5M+ weekly downloads across npm and PyPI. The page states the company is "hiring engineers, AI specialists, and developer advocates." No office address, phone number, or hours are published on the about page or on the other pages read.

Lists Officer, Appleton, San Francisco, and Enterprise as a location. Names Officer, Appleton, San Francisco, and Enterprise as a service area. Areas beyond these are not published.

Firecrawl publishes specific pricing on its pricing page, in USD. The Free plan costs $0/month and includes 1,000 credits per month, 2 concurrent requests, and "low rate limits," described as "a lightweight way to get started. No cost, no card, no hassle." The Hobby plan is listed at $16/month (billed yearly) with 5,000 credits per month and 5 concurrent requests. The Standard plan, marked "Recommended" on the site, costs $83/month (billed yearly) with 100,000 credits per month and 25 concurrent requests. The Growth plan is $333/month (billed yearly) with 500,000 credits per month and 50 concurrent requests. The Scale plan is $599/month (billed yearly) with 1,000,000 credits per month and 100 concurrent requests. An Enterprise tier is available with custom pricing, custom credits, and a "Contact sales" option; the page states Enterprise includes dedicated support and SLA, bulk discounts, zero-data retention, and SSO. These are the prices published on firecrawl.dev/pricing at the time this page was read, and rates may change.

Credit costs by feature, per the pricing page: Scrape, Crawl, Map, and Monitor each cost 1 credit per page; Search costs 2 credits per 10 results; Interact costs 2 credits per browser minute; Agent (in preview) offers 5 free daily runs with "dynamic pricing" beyond that. Extra credits can be bought in $5 batches (auto-reload or on demand): a $5 batch buys 1,000 credits on Hobby, 2,000 on Standard, 2,500 on Growth, and 5,000 on Scale, per the pricing FAQ. Credits do not roll over month to month on self-serve plans, though rollover is available on Scale and Enterprise plans. The FAQ states Firecrawl does not charge for failed requests, only successful ones, and accepts payment via Stripe (major credit/debit cards and PayPal). Billing questions can be sent to help@firecrawl.com, per the FAQ.

Firecrawl's Scrape product turns any URL into clean markdown or structured data for AI agents, according to its dedicated product page, which states it "works on the real web: JS-heavy, gated, and region-specific sites." The page states scraping strips navigation, ads, and scripts and can return Markdown, Summary, HTML, Links, JSON, Screenshot, Images, or Branding output in one call. Every scrape "runs in real Chromium so React, Vue, and Next.js sites come back complete," per the site. Firecrawl states it can "parse and output content from PDFs, DOCX, and more," and supports batch scraping, described as processing "thousands of URLs in parallel from a single request." The page states an "enhanced mode" (stealth, geo, proxies, and adaptive retries) is on by default so "the pages other tools miss come back clean." The scrape page repeats the homepage's speed claim of "P95 latency of 3.4s across millions of pages." The page states Firecrawl is "trusted by 150,000+ companies of all sizes." The page's own FAQ addresses pricing and cost directly, pointing to the pricing page for the full credit breakdown; the general pricing page states Scrape costs 1 credit per page. The scrape page also shows a one-line CLI setup, npx -y firecrawl-cli@latest init --all --browser, for connecting the product to AI agent tools such as Claude Code, Cursor, and Windsurf via "Skills/CLI or MCP." No specific uptime or SLA figure is stated on this page.

Firecrawl's Search product is described on its dedicated page as "a web search API that returns clean web content for AI": pass a query and get back "ranked titles, descriptions, and URLs," or add scrapeOptions to also get full markdown for every result in one call. The page states results can be filtered by freshness ("past hour, past day, past week, or any custom date range"), by source category (GitHub repos, research papers, or PDFs), and combine web, news, and image results in a single request, each "ranked and labeled by source." Results can be scoped with includeDomains or excludeDomains, and localized "to a country or city." The page's own FAQ states the price for Search directly: "2 credits per 10 results, rounded up," with standard scrape credits (1 credit basic, plus 4 for JSON mode) applying if scrapeOptions is also used to fetch page content. The free tier includes 1,000 credits per month, described on this page as "enough to run hundreds of searches with content," with no credit card required. The page states Search API customers include "teams at Apple, Canva, and Lovable," and that the underlying Search API is open source with over 150,000 GitHub stars and can be self-hosted, sharing the same SDKs and CLI as the hosted version. The page states Scale and Enterprise plans include "high concurrency, custom rate limits, and SLAs," and that Zero Data Retention is available for sensitive workloads on both the search and scrape steps — no further SLA terms are given on this page.

Firecrawl's site footer displays a badge reading "SOC II · Type 2 AICPA SOC 2" on every page checked (home, about, scrape, search, pricing, security). This badge is the extent of the compliance claim found published verbatim on the site; no scope, audit date, or auditor detail is given on any page read. The Enterprise pricing tier is described on the pricing page as including "Dedicated support and SLA," "Zero-data retention," and "SSO and advanced security," though no specific SLA terms, response times, or uptime percentage are published. Separately, Firecrawl runs a public vulnerability-disclosure program described on its dedicated security page: "Security is core to what we do at Firecrawl. We value the work of security researchers and welcome reports of vulnerabilities in our services." The page states rules, scope, and rewards for the program are hosted on the company's Bugcrowd program page, and that researchers with a Bugcrowd account should submit findings there so the triage team can follow up directly; others can use a report form on the security page describing the issue, its impact, and how to reproduce it. The page states reports are "triaged through Bugcrowd" and that "good-faith research under the program rules is covered by safe harbor." No specific SOC 2 report contents, ISO certification, uptime figure, or other compliance documentation is published on the pages read, beyond the SOC II Type 2 badge and this vulnerability-disclosure description.