# Fusion Insurance Agency > Official Fusion Insurance Agency business agent. Fusion Insurance Agency is an independent insurance agency with offices in Kansas City, Kansas, Kansas City… ## Ask it a question Fusion Insurance Agency answers for itself at https://api.hailera.com/mcp/fiagency. A client that speaks MCP can connect to that address; the tool is ask_fiagency and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Fusion Insurance Agency Fusion Insurance Agency's Carriers page lists seven carrier names, each with a "Website" link: American Modern, Dairyland, First Chicago, Foremost, Progessive (spelled that way on the page), Safeco and Traders. The page gives no further detail. It does not say which lines of insurance each carrier writes, does not state that the agency holds a current appointment with any of them, and does not say which states each carrier is available in. Carrier appointments and availability must be confirmed directly with the agency, and no carrier should be named to a customer beyond the seven the site itself lists. Background published on the home page: the agency's tagline is "Insure Your Needs", and the about section says "Insuring our local community for over 20 years." It describes a "dedicated staff of insurance professionals" with "a vast knowledge of our many carriers" and says the agency has "successfully served hundreds of customers." No founding year, owner name or headcount is published. The About Us page and the Staff page exist in the site navigation but carry no biography text, staff names, photographs or credentials. No licence number, NPN, professional designation, association membership or award appears anywhere on the site. The site is published on the Zywave Websites platform and carries a 2026 copyright line. Source: https://www.fiagency.com/carriers/ ## What Fusion Insurance Agency does Fusion Insurance Agency lists six lines of insurance on its Products page: auto insurance, homeowners insurance, business insurance, commercial auto insurance, general liability insurance and workers' compensation insurance. Each has its own page, titled for Kansas City, KS - for example "Auto Insurance in Kansas City, KS" and "Workers' Compensation Insurance in Kansas City, KS". The Products page tells visitors: "Looking for coverage? Click any of the following links to submit a quote for quick, accurate and affordable rates." So the product pages double as the route to a quote request. Personal lines on the site are auto and home; the business-facing lines are business insurance, commercial auto, general liability and workers' compensation. The site publishes no prices, no pricing, no rates, no premium figures, no fees and no sample cost ranges for any of these services, and it does not say what a policy would cost a given person or business. It also does not state coverage terms, limits, exclusions or whether anyone qualifies for a policy - those have to be confirmed with a licensed agent at the agency. Anyone asking about price, cost, an estimate or a quote should be routed to the agency rather than given a figure: call the toll-free number 844-738-7466 or submit the quick quote form on the website. the home page's about paragraph refers to helping clients secure a life insurance policy, but life insurance is not listed in the site's Products navigation and has no product page. Whether life insurance is actually offered should be confirmed with the agency. Source: https://www.fiagency.com/products/ ## Where Fusion Insurance Agency works Fusion Insurance Agency's Locations page lists three offices. Prescott Plaza Office is located at 151 S 18th St, Ste E, Kansas City, KS 66102, phone 913-204-0404, fax 913-871-8865. The Missouri Office is located at 5920 Wilson Rd, Kansas City, MO 64123, phone 816-470-9050, fax 816-470-9042. The Olathe Office is located at 123 N Parker St, Olathe, KS 66061, phone 913-297-7500, fax 913-954-4186. The site footer writes the third address as "Olathe City, KS 66061". A toll-free number, 844-738-7466, is shown in the site header and against all three locations. all three locations publish the same hours - Monday through Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 3:00 PM. The site lists no Sunday hours and publishes no holiday hours. It does not say whether an appointment is required to walk in, so a caller who wants to book or schedule a specific time should ask the office directly on the phone number for that location. the agency's page titles and product pages are written around Kansas City, KS, and the offices sit in Kansas City, Kansas, Kansas City, Missouri, and Olathe, Kansas, in the Kansas City metro area. The website does not publish a list of counties, cities or ZIP codes served, and it does not state which states the agency is licensed to write business in. State availability must be confirmed with the agency. Lists Olathe, Frederick, Kansas City, Wilson, Chicago, Prescott, and Parker as a location. Names Kansas and Missouri as a service area. Areas beyond these are not published. Source: https://www.fiagency.com/locations/ ## Prices To get a quote, a price or an estimate from Fusion Insurance Agency there are two published routes. The first is by phone: the toll-free number is 844-738-7466, and the direct office numbers are 913-204-0404 (Prescott Plaza, Kansas City, KS), 816-470-9050 (Kansas City, MO) and 913-297-7500 (Olathe, KS). The second is online. A "Quick Quote Form" appears on the Products page and on each product page and asks for first name, last name, email address, phone number and ZIP code. A separate Contact Us form asks for first name, last name, email, phone and comments, and a "How can we help you?" form appears site-wide asking what type of insurance the visitor is looking for. Forms are protected by reCAPTCHA. No prices, rates, fees or premium figures are published anywhere on the site, and no cost estimate or discount amount is given for any line of insurance. The pricing for a policy is not something the website states; it comes from a quote prepared by the agency. The home page describes the staff's approach as shopping the market among the agency's carriers, but no savings figure, percentage or comparison amount is published and none should be quoted. The site does not publish a stated turnaround time for a quote request, an online purchase or payment page, or a customer login portal. It also does not publish a readable email address - the addresses shown on the Locations page are masked by the site's email-protection script. Phone or the web forms are the reliable contact routes. Source: https://www.fiagency.com/contact-us/ ## Accreditation and credentials Fusion Insurance Agency's website publishes no claims page and no claims instructions. There is no claims link in the navigation or footer, no claims phone number distinct from the office numbers, and no statement about how a claim is reported, who handles it, how long it takes or what the outcome would be. Nothing on the site supports telling a customer how a claim will be handled or whether a loss would be paid. A policyholder who needs to report a claim should be routed to the agency by phone - toll-free 844-738-7466, or the office they deal with: 913-204-0404 in Kansas City, KS, 816-470-9050 in Kansas City, MO, or 913-297-7500 in Olathe, KS - during the published hours of Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 3:00 PM. Their carrier may also have its own claims line; the agency can confirm which one applies. a Refer A Friend form, which collects the referrer's and the friend's name, email and phone and says "We love referrals!"; a Testimonials page with customer reviews; a Blog with insurance articles; and a Spanish-language section reached from the "Español" link in the navigation. The agency also links to a Facebook page and a Google listing. The site publishes no policy-service portal, no online payment or billing page, no proof-of-insurance download, and no documentation of cancellation, renewal or endorsement procedures. Those requests go to the office by phone. Source: https://www.fiagency.com/ ## What Fusion Insurance Agency has not published yet These are things people ask Fusion Insurance Agency that its published information does not yet cover. - prices - availability - coverage terms or what a policy covers - whether someone qualifies for a policy - claim outcomes or how a claim will be handled - carrier appointments or which carrier writes a line - licence or NPN numbers and state availability - discounts, savings amounts or premium estimates Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.fiagency.com