EZ Insurance Agency

The About Us page sets out how EZ Insurance Agency works. It states: "At EZ Insurance Agency Austin, our priority is helping our customers find the best coverage in order to protect what matters most in life. As an Independent agency, we work with a wide variety of top carriers to help you find the best coverage to suit your exact situation." Under the heading "An Independent Advantage" the page says: "We are Independent Agents in Austin, Texas, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. EZ Insurance Agency Austin represents a carefully selected group of financially strong, reputable insurance companies." The insurance companies page adds that, as independent agents, "we have established long-term, solid relationships with some of the top national and regional carriers in the industry." No carrier is named anywhere in the site's published text. Languages: the site is published in English and shows "Se habla Español" repeatedly on the home page, with a "Select Language" control offering Spanish. The site publishes customer reviews with first names and last initials, including one naming a staff member: "Chris is great! Super Friendly and knowledgeable!" No agent licence numbers, staff roster, ownership details or founding story beyond the years-in-business lines are published. For questions about the agency, its agents or its carriers, contact an Austin office by phone during business hours.

The EZ Insurance Agency services page lists the insurance products the agency handles, grouped into three sets. Under Personal Insurance the site lists: ATV Insurance, Auto Insurance, Boat and Marine Insurance, Homeowners Insurance, Mobile (Manufactured) Home Insurance, Motor Home / RV Insurance, Motorcycle Insurance, and Travel Insurance. Under Business Insurance the site lists: Business Owners Package Insurance, Commercial Auto Insurance, Commercial Property Insurance, Commercial Trucking Insurance, Contractor's General Liability Insurance, General Liability Insurance, Professional Liability (Errors and Omissions) Insurance, Special Event Insurance, and Workers' Compensation Insurance. Under Life Insurance the site lists: Final Expense Insurance, Individual Life Insurance, Mortgage Protection Insurance, Term Life Insurance, and Whole Life Insurance. The home page additionally names same day SR-22 filings as something the agency handles, and the site has a separate Mexico Insurance page headed "Mexico Insurance Quote by EZ Insurance Agency," described as "Mexico Insurance Quote in Seconds by EZ Insurance Services located in Austin, Texas." The quote request form also lists Health Insurance, Group Benefits and Medicare among the types of insurance a visitor can ask about. The auto insurance page says the local team "focuses on sourcing auto insurance policies suited to individual client needs, covering both families and corporate fleets." These are the services the agency says it offers. What any individual policy covers, its limits, deductibles and price are not published on the website - those are set out in the policy documents and should be confirmed with the agency. Call an Austin office or use the quote form to ask about cost, rates or a specific product.

Lists Mobile, Austin, Marquette, and Maspeth as a location. Names Texas as a service area. Areas beyond these are not published.

EZ Insurance Agency does not publish prices, premiums, rates or fees on its website. There is no price list, no cost table and no sample quote anywhere on the site, and the agency does not publish figures for any product. A premium depends on the applicant, the vehicle or property and the carrier, so any price, cost or estimate has to come from the agency itself. The site's route to a quote is a form: "Secure Quote Request." The form asks for Name (required), Email (required), Phone (optional) and Type of Insurance (required), with the options Personal Insurance, Business Insurance, Life Insurance, Health Insurance, Group Benefits and Medicare Health Plans, plus a Comments box. The form carries an SMS consent checkbox for text messages from EZ Insurance Agency, notes "Consent is not a condition of purchase," and states that by submitting, an authorized representative or licensed insurance agent may contact you by phone or email. The home page carries a shorter "Start Saving with EZ Insurance Agency" form with the same fields. The other way to ask about pricing is to phone or visit an office: Main Office (512) 443-9700, North Lamar (512) 445-2700, South 1st and Eberhart (512) 444-4040. The agency is the only source for what a policy would cost, whether any discount applies, and what a quote includes. The website's marketing copy should not be read as a rate. Ask the agency for a quote or estimate and read the policy documents for the terms that apply.

EZ Insurance Agency runs an online Policy Service Center for existing customers. The support page says: "In order to give you the most efficient service, we have built an online Policy Service Center to allow our customers to change policy information, report claims, or make a payment directly to your insurance carrier." Online Billing and Payments: the site says most of its insurance companies offer payment of premiums by EFT (Electronic Funds Transfer), e-check, or credit card, and that "Fast online payments can prevent lapses in coverage and save you time." Online Claims Filing: "If you have a claim to report, you can take advantage of your insurance carrier's 24/7 Claim Support Service to report your claim directly to your insurance company or you may contact us." Certificate of Insurance: a request form goes directly to one of the agency's agents, and the site notes "This feature is only for existing clients who are commercial policyholders." Policy Change Request: a form to request a change to a current policy, with the note that "no coverage or premium adjustment of any kind is bound until you receive written notice." Auto ID Card Request: a form to request a replacement auto policy ID card. Annual Insurance Review: a review the agency offers so policies stay up to date. Whether a particular claim is covered, and what any policy pays, is decided by the insurance carrier under the policy documents - not by the website. Contact the agency by phone during office hours, or use the relevant support form, to start any of these requests.

EZ Insurance Agency publishes three office locations, all in Austin, Texas. Each address, phone number and set of hours below is taken from the site's locations page and footer. Main Office: 4011 S. 1st St., Austin, Texas 78745. Phone: (512) 443-9700. Office Hours: Mon-Fri 8:30am-6:30pm, Sat 10:00am-4:00pm, Sun Closed. North Lamar Office: 7600 N. Lamar Blvd., Suite E, Austin, Texas 78752. Phone: (512) 445-2700. Office Hours: Mon-Fri 9:00am-6:00pm, Sat 10:00am-2:00pm, Sun Closed. South 1st and Eberhart Office: 6401 S. 1st St., Suite B, Austin, Texas 78745. Phone: (512) 444-4040. Office Hours: Mon-Fri 9:00am-6:00pm, Sat 10:00am-2:00pm, Sun Closed. The area served is described on the site as Austin and all of Texas - the home page banner reads "Insuring Austin and all of Texas." The locations page offers "Get Directions" and "Contact Us" links for each office. For after-hours needs the locations page points to an online Policy Service Center: "For 24 hours customer service and claims contact information, please go to our online Policy Service Center," with links to Make A Payment, File A Claim and Policy Change Request. The website does not publish a public email address, and it does not publish an online self-service appointment or booking calendar. To schedule an appointment, visit or call the office nearest you during the hours listed, or submit the secure contact or quote form on the site.

EZ Insurance Agency is an independent insurance agency based in Austin, Texas. Its home page says the agency "specializes in auto, home, and business insurance as well as same day SR-22 filings," and the site groups its services into three categories: Personal Insurance, Business Insurance and Life Insurance. The page titles the agency "EZ Insurance Agency Austin" and describes its coverage area as "Insuring Austin and all of Texas." The footer states that "For over 35 years, EZ Insurance Agency, has provided insurance to Austin drivers and to all of Texas," and a separate banner on the home page reads "Insuring and Servicing Texas since 1989" - both lines are published, and the site does not reconcile them. The agency describes itself as independent: "As an Independent agency, we work with a wide variety of top carriers to help you find the best coverage to suit your exact situation." The site does not name any individual insurance carrier in its published text, so which companies the agency is appointed with is something to confirm with the office directly. The site publishes three Austin office addresses with a phone number and office hours for each, plus a quote request form. It shows "Se habla Español" across the home page and offers a Spanish language option in its header. Anything about price, cost, rates, quotes, coverage or what a policy includes is handled by the agency and by the policy documents themselves; the website does not publish premiums or coverage terms. To ask about services, get a quote, or book an appointment, contact one of the Austin offices by phone or through the site's quote form.