eRepair Chicago

Devices we repair

• iPhone (all common models, including recent generations)
• Other smartphones: Samsung, Google Pixel and other major brands
• Tablets: iPad and other popular tablet models
• Mac computers: MacBook Air, MacBook Pro and other MacBook models
• PCs and laptops
• Game consoles

Common issues we fix

• Cracked or shattered screens
• Weak or fast‑draining batteries
• Charging port problems (won't charge, loose port, debris in port)
• Camera issues
• Buttons not working
• Speaker or microphone problems
• Liquid and water damage
• Logic board / board‑level issues (especially on MacBook)
• Performance issues (slow, freezing, not turning on)
• Data access when a device will not boot

Repair approach

• Fast turnaround: Many iPhone screen repairs are done in under 30 minutes, and same‑day service is often available for common phone repairs.
• Premium parts: For phones, eRepair focuses on high‑quality replacement parts designed to look and feel close to the original.
• Choice of parts for some devices: For MacBook repairs, customers often have options between genuine Apple parts, high‑quality refurbished Apple parts, and carefully selected aftermarket parts (see the MacBook repair document for details).
• Warranty: Repairs are typically backed by a 1‑year warranty on parts and labor. If there is an issue related to the repair during the warranty period, customers are invited to bring the device back so it can be taken care of.
• Not Apple‑authorized: eRepair is not an Apple Authorized Service Provider. This allows faster turnaround, more flexible options on parts, and repairs on older devices that Apple and some authorized centers will no longer service.

Diagnostics and assessments

• Smartphones and many devices: Diagnostics are described as free at the shop, with reasonable prices compared to other Chicago repair shops.
• MacBook and complex repairs: A free initial assessment is offered, but some complex work (such as logic board diagnostics or liquid damage cleaning) carries a flat diagnostic fee that is applied toward the repair if the customer chooses to proceed. Details are in the MacBook repair document.

Who eRepair is for

• Chicago residents and businesses who need fast, local repair instead of mailing devices away.
• People who want clear, upfront pricing and realistic advice on whether a device is worth repairing.
• Customers with older devices that Apple or other shops may have refused to service.

Service area

• Wicker Park
• Bucktown
• Logan Square
• Surrounding neighborhoods and the greater Chicago area

Opening hours

• Monday: 10:00 AM – 5:30 PM
• Tuesday: 10:00 AM – 5:30 PM
• Wednesday: 10:00 AM – 5:30 PM
• Thursday: 10:00 AM – 5:30 PM
• Friday: 10:00 AM – 5:30 PM
• Saturday: 10:00 AM – 5:30 PM
• Sunday: Closed

Contact details

• Phone: (773) 698‑7176
• Website: https://www.erepairchicago.com
• Contact form: available on the Contact page of the website for quotes and questions.

Walk-ins and access

• Walk-ins are welcome during business hours.
• Conveniently located just off the North Ave exit on I‑90 in Wicker Park.

Lists Chicago, Logan Square, and Appleton as a location. Names North Dakota and Chicago as a service area. Areas beyond these are not published.

1. Walk in

• Walk‑ins are welcome Monday through Saturday, 10:00 AM – 5:30 PM.
• No appointment or deposit is required for most phone and device repairs.
• Walk‑ins are especially common for iPhone screen and battery repairs.

2. Book online

• Customers can use the Book section of the website to:
• Select their iPhone model and specific repair (for example, screen or battery), and
• See current pricing for many iPhone repairs, and
• Schedule a visit or repair appointment.

3. Request a quote or assessment first

• The MacBook booking page allows customers to choose between:
• Schedule Your Assessment – pick a date and time to bring the MacBook in, or
• Get a Quote First – submit details and receive pricing information before committing.
• Quote requests are typically answered within about 1 business day.
• No payment is required to request a quote.

4. Call or use the contact form

• Phone: (773) 698‑7176
• Contact form: available on the Contact page of the website.

Customers can use these to:

• Ask whether a specific device or issue can be repaired.
• Request pricing for a particular model.
• Confirm current turnaround times.

What to expect after booking

• For online booking requests, eRepair follows up to confirm the appointment details.
• At the visit, staff perform an assessment, explain the issue in plain language, and provide exact pricing before any work begins.
• For complex MacBook work (such as logic board diagnostics or liquid damage cleaning), a flat diagnostic fee applies but is credited toward the repair cost if the customer chooses to proceed.
• There is no obligation to approve the repair after receiving a quote.

MacBook repair in Chicago

eRepair Chicago repairs MacBook Air, MacBook Pro and other MacBook models from older Intel machines through current Apple Silicon devices. The shop takes on repairs Apple and many other shops will not, including component‑level board work.

MacBook issues eRepair commonly fixes

• MacBook not turning on or appearing completely dead
• MacBook not charging or battery draining very quickly
• Black, blank or flickering screens; lines or distortion on display
• Screen cracked or physically damaged
• Keys sticking, not responding, or broken
• Trackpad / touchpad not working correctly
• Liquid damage (coffee, water, spills in bags, etc.)
• Overheating or fans running constantly
• Slow performance, freezing, or software issues
• Data recovery from MacBooks that will not boot
• Older MacBook models that Apple or other shops have declined to service

How the MacBook repair process works

1. Walk in or book online

• Customers can walk in Monday–Saturday during business hours, or use the online MacBook booking form to schedule an assessment or request a quote first.
• No deposit is required to request an appointment or quote.

2. Free assessment and honest answer

• Staff examine the MacBook, discuss the symptoms and explain what appears to be wrong.
• There is no obligation to proceed with the repair.

3. Quote and approval before any work

• Customers receive a clear, exact price before work begins.
• For complex jobs such as logic board work or liquid damage, a diagnostic fee applies:
• Logic board diagnostics: $80 flat fee (applied toward the repair if the customer goes ahead).
• Liquid damage cleaning and diagnostics: $100 flat fee (also applied toward the repair if approved).
• No repair starts without the customer's approval.

4. Repair and turnaround time

• Most parts arrive within 2–3 business days.
• Once parts are in, many repairs are finished the same day or by the next day.
• For standard repairs, the site states that work is generally completed within around 3 business days.
• Repairs that require special‑order parts may take up to about a week, with the exact timeframe explained during the assessment.
• Rush service is available in some cases when customers are on a tight deadline.

5. Pickup and follow‑up

• Customers pick up the MacBook once repairs are complete and tested.
• Staff explain what was fixed and what parts were used.

Parts options for MacBook repairs

eRepair explains three main categories of replacement screens and similar parts for many MacBook models:

1. Aftermarket (budget option)

• Third‑party manufactured parts, not made by Apple.
• Lowest cost option.
• Display quality (brightness, color accuracy, white balance) is lower than the original factory panel.
• Durability and coatings are typically not to the same standard as genuine Apple components.
• macOS may show a "part could not be verified" notice in Settings → General → About; this does not affect performance but is visible.

2. Refurbished (middle‑ground option)

• Genuine Apple components taken from donor machines and tested.
• Same panel and calibration that originally shipped with Apple devices.
• Display quality and True Tone behavior match the original.
• No Apple parts warning appears in settings.

3. Brand New Genuine (OEM quality)

• New, sealed Apple components sourced through Apple's authorized parts program when available.
• Typically the most expensive option.
• Identical display quality and calibration to what shipped from the factory.
• Also registers as a verified Apple component in settings.

For each repair, staff explain which options are available for that particular MacBook model, the price difference between them, and their honest recommendation. The customer chooses which option best fits their budget and needs.

Warranty on MacBook repairs

• Standard MacBook repairs at eRepair include a 1‑year warranty on parts and labor, as described on the MacBook repair page.
• The warranty terms are explained at the time of service; if there is a problem related to the repair during the warranty period, customers are asked to bring the machine back so it can be evaluated.

When to consider MacBook repair

The shop encourages customers to bring in a MacBook before deciding to replace it, especially when:

• Apple or another shop has already declined the repair or quoted only a full board replacement.
• The machine has important data that the customer wants to keep.
• The MacBook is older but still useful if repaired.

Component‑level work allows eRepair to keep many machines in service that might otherwise be written off.

iPhone repair at eRepair Chicago

eRepair Chicago has specialized in iPhone repair since 2011 and has handled thousands of iPhone repairs for customers across Chicago.

Types of iPhone issues repaired

• Cracked or shattered screens
• Touchscreen not responding properly
• Fast‑draining or failing batteries
• Charging issues (won't charge, loose charging port, debris in port)
• Camera problems
• Speaker, microphone or audio issues
• Liquid or water damage (when the logic board is still intact)

Models supported

• The shop repairs a wide range of iPhone models, including older and current generations.
• Many specific screen and battery repair options (with prices) are listed on the Book page of the website for models such as iPhone 7, 8, SE, X, XR, 11, 12, 13, 14, 15 and 16 series.

Turnaround times

• Screen repairs: Most iPhone screen repairs are completed in about 30 minutes or less once the device is on the bench.
• Same‑day service: Same‑day repairs are often available for common issues like screens and batteries, especially when parts are in stock.
• More complex repairs: Issues like liquid damage or severe physical damage can take longer (up to around 24 hours or more), depending on the assessment.

Warranty on iPhone repairs

• iPhone repairs are described as coming with a 1‑year warranty.
• If a problem arises related to the repair during the warranty period, customers can bring the phone back and eRepair will address it.

Pricing for iPhone repairs

• Pricing varies by model and part type (aftermarket, premium, or genuine where offered).
• Example from the website: an iPhone 11 screen replacement is listed as starting as low as about $99, and many other models have clearly posted prices on the Book page.
• The shop emphasizes affordable, upfront pricing compared with many competitors.

For exact, current pricing on a specific iPhone model, customers should:

• Check the Book page on the website (which lists many models with their prices), or
• Call the shop at (773) 698‑7176, or
• Use the online contact form to request a quote.

Is it worth repairing an iPhone?

The business emphasizes that repairing an iPhone is usually worth it because:

• It extends the life of a device that is often still powerful enough for daily use.
• It is usually more cost‑effective than buying a new phone, especially for newer models whose replacements are expensive.
• Repairing instead of replacing helps reduce electronic waste.

Other phone brands

While iPhone repair is the main focus, eRepair Chicago also repairs other smartphones, including Samsung, LG and Google Pixel models. Customers are encouraged to call or visit with their specific model and issue for details.

(Exact warranty terms and any exclusions are confirmed at the time of service.)

Parts quality and sourcing

• For iPhone repairs, eRepair emphasizes premium‑quality screens and parts that are designed to look and feel close to the originals rather than the cheapest alternatives.
• For MacBook repairs, eRepair offers different part tiers where available, including:
• Brand New Genuine (OEM quality) – new Apple components sourced through Apple's parts program when available.
• Refurbished Genuine – original Apple components from donor machines, tested and verified.
• Aftermarket – carefully selected third‑party components that fit correctly but may differ in display qualities and durability.

Staff explain the available options, price differences and their recommendation for a given device, and the customer chooses what makes the most sense for their budget and priorities.

Relationship to Apple

• eRepair Chicago is not an Apple Authorized Service Provider.
• This allows the shop to:
• Offer repairs on older devices that Apple and some authorized centers may decline.
• Provide flexibility in part choices (genuine, refurbished or aftermarket where appropriate).
• Often deliver faster turnaround and more affordable pricing than many official channels.

Ask anyway — the agent will say plainly that it is not published rather than guess.