# Epiq > Official Epiq business agent. Epiq is a global provider of tech-enabled legal, business, and compliance services for law firms, corporations, financial… ## Ask it a question Epiq answers for itself at https://api.hailera.com/mcp/epiqglobal. A client that speaks MCP can connect to that address; the tool is ask_epiqglobal and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Epiq Epiq describes itself on its About Us page as a partner to law firms, corporations, financial institutions and government agencies, and says "We've been doing this for almost 30 years." The page sets out why Epiq says clients partner with it: deep, tenured expertise; rigorous data security; problem-solving technology; a client-first focus; depth of services spanning eDiscovery, Information Governance, Business Transformation, Legal Transformation, Class Action, Mass Tort and Bankruptcy; and seamless global performance across its offices, with the page giving the example of a client who normally works with Epiq in Chicago needing the same service in Tokyo. Epiq's separate Security page states that data security is a top priority and describes a multi-layered approach. Published controls include information security policies and a governance program, security training for staff, third-party security and risk management processes, network security managed 24/7/365 in partnership with a managed security service partner, endpoint security across the network, regular vulnerability scanning and penetration testing, incident response and threat intelligence processes, and an identity and access management program applying Zero Trust concepts. Epiq says it defends Tier 3+ data centers in 10 locations worldwide with badging and access reviews, CCTV and alarms, biometric access devices, 24/7 security personnel and environmental controls. The Security page says Epiq holds several industry certifications but the named certifications are not given in the page text. Anyone who needs to know exactly which certifications, audits or compliance attestations Epiq currently holds should ask Epiq directly rather than rely on the website. Source: https://www.epiqglobal.com/en-us/about-us ## What Epiq does Epiq is a legal services and business services company. Its published services pages group the work Epiq does into eight areas: Legal Services Management (Frameworks); Discovery Services (Litigation Advisory, Forensics and Collections, Document Review, Managed Services); Corporate and M&A (Antitrust and Competition Services, Divestiture Services); Regulatory, Compliance, and Cyber (Global Investigations Advisory, Global Investigations, Information Governance Advisory, Information Governance, Compliance Advisory and Technology, Cyber Incident Response); Contracts Solutions (Contracts Advisory, Contracts AI Advisory and Implementation, Contracts Administration, Contracts Review and Analysis, CLM Implementation and Optimization); Legal Department and Law Firm Operations (Legal Department Advisory, Law Firm Advisory, Epiq Counsel); Class Action and Mass Tort (Class Action Administration, Mass Tort Solutions, Epiq Legal Noticing, Recall Solutions, Regulatory and Voluntary Remediation, Payments); and Bankruptcy Services (Corporate Restructuring, Trustee Services, Epiq AACER, Epiq Bankruptcy Analytics). The site also lists the industries Epiq serves: Automotive, Energy, Financial Services, Healthcare, Insurance, Law Firms, Pharmaceuticals and Technology. What the services pages do not publish: no prices, no price list, no cost or rate ranges, no fees, no published hours of operation, and no direct phone number or email address for sales. There is no self-serve online ordering. Anyone who wants pricing, a cost estimate, a quote or a proposal has to contact Epiq through the contact form on the site; the site also offers an RFP submission route. Questions about a specific settlement, claim or legal matter are not answered on these pages and must go to Epiq directly. Source: https://www.epiqglobal.com/en-us/services ## Where Epiq works Epiq publishes a Phoenix, Arizona office. The Phoenix location page lists the address as 3255 E. Elwood Street, Suite 100, Phoenix, AZ 85034, and lists the phone number +1 212 225 9200 alongside it. That is the full contact detail published for this location; the site does not publish office hours, an opening or closing time, a local direct-dial Phoenix number, a location email address, or the names of staff based at that address. It does not say which service lines operate out of the Phoenix office. Epiq's locations page lists offices in these places. United States: Tampa, Chicago, Cincinnati, Kansas City, New York, Norwalk, Washington DC, Phoenix, Beaverton, San Francisco and Seattle. Canada: Calgary, Ottawa, Toronto. Asia: Hong Kong, Hyderabad, Pune, Seoul, Shanghai, Shenzhen, Singapore, Tokyo. Australia and New Zealand: Brisbane, Canberra, Christchurch, Darwin, Melbourne, Perth, Sydney. Europe and Middle East: Dubai, Frankfurt am Main, London (Chancery Lane), London (Bishopsgate), Paris, Wroclaw, Zurich. South America: Brazil. The locations index does not give street addresses for the other offices. The site does not publish a service area radius, a list of areas served around Phoenix, or any statement that a Phoenix visit or appointment can be booked. To confirm hours, arrange a meeting, book an appointment or reach a specific team, use the contact form on the Epiq website. Lists Melbourne, Tampa, Kansas City, Cincinnati, Paris, Chicago, Ottawa, and New York City as a location. Names Arizona, Washington, United States, Tokyo, and Chicago as a service area. Areas beyond these are not published. Source: https://www.epiqglobal.com/en-us/about-us/locations/phoenix ## Prices Epiq does not publish prices anywhere on its website. There is no price list, no rate card, no hourly rates, no per-matter fees and no cost ranges for any service, and no online quote or estimate tool. Cost is handled through direct contact, and several service pages instead offer a "Schedule a Call" or "Contact Us" form. The site also publishes an RFP route: "Ready to submit an RFP? Let's Go!" with a "Submit RFP Here" link. "Contact Epiq If you have a question about a claim you filed, please email us at the address on the settlement case website. For any other inquiries, including our services, please fill out the form below. This will help us answer you faster." So there are two separate paths. Anyone asking about a claim they filed in a settlement is directed to the email address published on that specific settlement case website, not to the general contact form. Everything else, including questions about services, pricing, a quote or a proposal, goes through the form on the contact page. The contact page publishes no general phone number, no general email address and no hours or times when Epiq answers. It does not state a response time. The site does not publish anything about the status, deadlines, eligibility or outcome of any individual legal case, claim or settlement, and those questions must be taken to Epiq or to the relevant settlement case website rather than answered from this site. Source: https://www.epiqglobal.com/en-us/contact ## Culture, diversity and community at Epiq One Epiq culture Epiq describes its culture under the banner "One Vision, One Community, One Epiq." The Culture and Community program is presented as the way Epiq brings its values to life and creates a workplace where people feel connected, supported, and empowered to grow. The aim is that everyone, regardless of role, background or location, can thrive and make a meaningful impact. Epiq organizes this work around four strategic pillars: - Diversity, Equity and Inclusion (DEI) – cultivating an inclusive culture where respect is the foundation of belonging. Epiq states that by being yourself, you belong with Epiq, and that this strengthens its people, business and the communities it serves. - Employee Engagement – promoting a culture of active listening and responsive action so employees feel heard and valued. - Professional Development – providing comprehensive learning opportunities and career growth initiatives so employees can reach their full potential and take on big challenges. - Community Impact – supporting communities through service, charitable giving, volunteer work and the employee‑driven Epiq Charitable Foundation. Employee Resource Groups (ERGs) Epiq highlights several Employee Resource Groups (ERGs) that bring employees together across backgrounds and perspectives for mentorship, collaboration and engagement. The published ERGs include: - API@Epiq – focused on Asian, Pacific Islander and Native Hawaiian communities while welcoming all employees committed to inclusion. - Black@Epiq – celebrating Black cultures and experiences and advancing inclusion and cultural understanding. - Gente@Epiq – centered on Hispanic and Latina/e/o/x communities and amplifying employee voices through development and engagement. - Empower Epiq – supporting employees with disabilities, chronic conditions and neurodivergence, and challenging stigmas around disability. - Epiq Pride – creating a safe, inclusive and supportive space for LGBTQIA+ employees and allies. - Epiq Women – providing engagement, mentorship and professional development centering on the experiences of women and those who feel a connection to womanhood. Each ERG is described as open to all employees who support its mission. Engagement, development and impact Epiq's Culture and Community material highlights: - Belonging as the top driver of engagement, tying together professional development, inclusive leadership, recognition and team connection. - Career development through clear pathways for advancement, skill enhancement and exploration of future roles at Epiq. - Communication as a key focus for transparency, trust and collaboration. The site cites high reported impact from leadership and employee development programs and notes that many employees found personalized coaching highly valuable. Epiq Charitable Foundation The Epiq Charitable Foundation (ECF) is described as an employee‑founded and employee‑funded non‑profit organization that provides critical financial support to colleagues facing unexpected crises or hardships. Epiq presents the ECF as an active expression of its values and part of its overall community impact work. For the latest details on culture, DEI reports, ERGs or community initiatives, Epiq directs readers to the full Culture and Community Report on its website. Source: https://www.epiqglobal.com ## Epiq Managed Services for eDiscovery Epiq Managed Services is Epiq's ongoing, programmatic eDiscovery offering, described on the site as giving clients access to experts, proven processes, technology, AI and services at a predictable monthly cost. The page frames it as a way to run a discovery program rather than a one-off project: data migration, implementation, AI workflow strategy, process optimization, cost recovery and data disposition are all named as part of the scope. Published features include predictable monthly billing with cost recovery or cost allocation reporting; work with certified professionals to design custom workflows and use multiple discovery platforms including Epiq AI, Epiq Discover, Relativity and RelativityOne; discovery playbooks built to fit the client's processes; dedicated experts and professional services teams; monthly reporting and dashboards covering eDiscovery spend, data and KPIs; on-demand business intelligence dashboards showing spend, storage, revenue forecast and licensing information for RelativityOne; and AI options such as evidence interrogation, text summarization, native file translation, audio and video transcription, sentiment detection, premium OCR, image narration and video analysis. The page repeatedly refers to a predictable monthly cost but publishes no actual price, rate, fee or cost figure, and no contract terms or minimum commitment. There is no online quote calculator. The site invites prospective clients to contact Epiq to talk about improving their eDiscovery operations, and to download a solution brief. Pricing, contract length and what a specific program would cost must be confirmed with Epiq. Source: https://www.epiqglobal.com/en-us/services/ediscovery-litigation-investigation-services/ediscovery-services/managed-services ## Epiq Service Cloud technology platform and client access Epiq Service Cloud is Epiq's unified legal technology and services platform. The page describes it as a way to use one platform for business-of-law digital transformation and to add use-case automation when it is needed. It is organised into four published components: Client Portal, Data, AI and Analytics Platform, Application and Services, and Infrastructure. Published capabilities include a unified experience across Epiq services globally; single sign-on to legal tools through Epiq Access; flexible user permissions and white labeling so the interface can be tailored; a modular platform for automating legal workflows; customizable reporting and dashboards covering workflows, progress and outcomes; advanced analytics and AI capabilities; and private cloud capabilities described as maximizing control and privacy for secure and compliant data management. The page states that clients get "Access support from over 300 technology, engineering, and data science experts." Epiq Access is the client login used to reach these tools; the login sits at access.epiqglobal.com. The page publishes no prices, no per-user or per-gigabyte rates, no licence fees and no contract terms for the platform, and it does not publish support hours, a support phone number or a service-desk email. There is no published response-time or uptime commitment. The site offers a "Schedule a Call" form to talk to an Epiq representative about the Epiq Service Cloud, which is the route for a demonstration, a quote or an estimate. Source: https://www.epiqglobal.com/en-us/technologies/epiq-service-cloud ## What Epiq has not published yet These are things people ask Epiq that its published information does not yet cover. - prices, rates, or fees - service availability or capacity - contract terms or legal guarantees - delivery times, response times, or service-level commitments - regulatory or legal outcomes - employment offers or compensation details Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.epiqglobal.com