# Elysium Space > Official Elysium Space business agent. Elysium Space, Inc. is a San Francisco company that offers memorial spaceflight services sending a symbolic portion of… ## Ask it a question Elysium Space answers for itself at https://api.hailera.com/mcp/elysiumspace. A client that speaks MCP can connect to that address; the tool is ask_elysiumspace and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What Elysium Space does Elysium Space publishes a Spaceflight Services Agreement that sets out its memorial services in more detail than the home page. It describes "Memorial Spaceflight Services" as the launch of a cremated remains sample provided by the customer into space, and states that after the capsule is received it is placed in a Memorial Spacecraft: to be launched into Earth orbit for a "Shooting Star Memorial", to be delivered to the lunar surface for a "Lunar Memorial", or to be launched into deep space, escaping the solar system, for a "Milky Way Memorial". The agreement also defines when each service is deemed complete, and it states plainly that Elysium Space "does not guarantee that (1) the launch will take place on any particular date; (2) the launch vehicle will achieve its planned orbit; or (3) in the case of a Shooting Star Memorial, the memorial spacecraft will remain in orbit for any particular length of time." The same section contains customer acknowledgements about the risk of launch failure. Anyone weighing these services should read that section on the company's own page rather than rely on a summary. The agreement further states that after the capsule containing the remains is placed in the Memorial Spacecraft, "cremated remains cannot be recovered or returned under any circumstances," and that the exact launch date and status of the launch are treated as confidential information. No launch schedule, mission date or launch window is published anywhere on the website. Prices, rates and fees for the three services are not published either; contact the company directly for a quote. Elysium Space, Inc. is a San Francisco company that provides memorial spaceflight services. Its website states that the company "offers families the ability to send a symbolic portion of cremated remains into the eternal wonders of the night sky, forever in remembrance of our dearly departed." The site groups these under the heading "Celestial Services" and describes them as a way for family and friends to have a place of remembrance they can look to from anywhere. Three services are named on the site. The Shooting Star Memorial "delivers a symbolic portion of your loved one's remains to Earth's orbit, only to end this celestial journey as a shooting star." The Milky Way Memorial "delivers a symbolic portion of remains to Deep Space, leaving the solar system to traverse the infinite Universe." The Lunar Memorial "delivers a symbolic portion of remains to the surface of the Moon." The site's About Us text reads: "Elysium Space is a unique team of space and funeral experts, combining experience from major NASA space missions and deep-rooted funeral profession knowledge." The published contact address is Elysium Space, Inc., 95 3RD ST, FL 2, San Francisco, CA 94103, and the published contact email is contact@elysiumspace.com. The website does not publish a phone number, office hours, an appointment or booking form, or any prices for these services. Questions about cost, availability or timing should go to the company by email rather than being answered from the website, because the website does not carry that information. Source: https://elysiumspace.com/spaceflight-services-agreement/ ## Where Elysium Space works Lists Apple Valley, Pacifica, and San Francisco as a location. Names California, Delaware, Florida, Hawaii, Eritrea, and United States as a service area. Areas beyond these are not published. ## Prices Elysium Space does not publish prices on its website. There is no price list, no rates or fees table, and no cost figure for the Shooting Star Memorial, the Milky Way Memorial or the Lunar Memorial anywhere on the site. No estimate or quote can be given from the published pages; anyone asking about price, cost or pricing should be directed to the company at contact@elysiumspace.com, and any figure not coming from the company itself should be treated as unknown rather than guessed. The Spaceflight Services Agreement does publish payment and refund terms. On payment it states: "Elysium Space accepts credit card payments using Visa, Mastercard, American Express, JCB, Discover, and Diners Club. Elysium Space does not accept payments via Paypal, Bitcoin, or in the form of personal checks or money orders." On refunds the agreement states that if a customer notifies Elysium Space by email of an intent to cancel before Elysium Space initiates fulfilment of the order, it will issue a full refund of the purchase price. If a customer gives notice within 30 days of the order that they no longer wish to purchase, it will refund the balance of the original purchase price remaining after subtracting "(i) a $190 processing fee, and (ii) Customer's original shipping charges." It states no refund is issued more than 30 days after the order, or after the capsule has been placed in the Memorial Spacecraft, and that refunds are processed within 21 business days of confirmation by the customer support team. These are the published words; the full clause is on the agreement page. Source: https://elysiumspace.com/spaceflight-services-agreement/ ## How Elysium Space works with clients The home page describes the process in one sentence: "Participating families receive in the mail a kit containing a custom ash capsule to collect a cremated remains sample, which is carefully and respectfully placed in a dedicated spacecraft module." The Spaceflight Services Agreement adds detail. It states that the capsule holds about 400 cubic millimetres of remains, that the capsule is mailed to the customer once the services have been purchased, and that the customer returns the capsule to Elysium Space following the instructions mailed with it. Families should follow those instructions from Elysium Space and their funeral provider; the website is not a source of handling or shipping guidance and none should be assumed. The agreement lists what the services include: collection of a cremated remains sample; the launch of that sample into space; the printing of initials, up to 3 characters, on the capsule; the printing of a personal message, up to 80 characters, on the Memorial Spacecraft; an invitation to the launch viewing event; download access to a video of the launch and associated events; and a certificate attesting the completion of the memorial spaceflight. It states that travel to the launch, lodging and meals are the responsibility of attendees and are not included. The agreement also sets out customer representations and a remedy if a first launch attempt is deemed incomplete. Those terms are on the company's Spaceflight Services Agreement page and should be read there. There is no online booking or appointment scheduler on the site; contact contact@elysiumspace.com to ask how to start or to book a service. Source: https://elysiumspace.com/spaceflight-services-agreement/ ## Hours and contact Elysium Space, Inc. publishes one address on its website: 95 3RD ST, FL 2, San Francisco, CA 94103. The Spaceflight Services Agreement repeats this address, describes Elysium Space as a Delaware corporation with its principal place of business there, and names it as the address for official notices, addressed to the attention of the Chief Executive Officer. The published contact email is contact@elysiumspace.com. The website does not publish a phone number, so no phone contact should be given out. It does not publish opening hours, so there is no way to say when the office is open. It does not publish an appointment booking form, a scheduling tool or a live chat, so there is no way to book or schedule an appointment from the site. The company is located in San Francisco, California, and its services are described on the site as reaching families generally rather than a named service area, so the areas served are not stated. The Spaceflight Services Agreement does refer to customers outside the United States and includes representations about export restrictions in the customer's own country, which indicates the company deals with customers beyond the US, but the site does not list countries served. Disputes under the agreement are governed by California law. For anything the site does not publish, including price, cost, availability or timing, the correct step is to contact Elysium Space by email at the address above. Source: https://elysiumspace.com/ ## Launch viewing, past missions and tracking Elysium Star 2 The website's Launch History section states: "Families and friends are welcome to attend the launch viewing event, or tune into the live webcast, and celebrate while watching the rocket reach the final frontier." The Spaceflight Services Agreement lists an invitation to the launch viewing event, and download access to a video of the launch and associated events, among what the services include, and states that travel, lodging and meals for attendees are not included. Three past missions are named on the site: Elysium Star 1, a Shooting Star Memorial flown on a SPARK rocket from the Pacific Missile Range Facility in Kauai, Hawaii; Elysium Star 2, a Shooting Star Memorial flown on a SpaceX Falcon 9 from Space Launch Complex 4E at Vandenberg Air Force Base, California; and Elysium Lunar 1, a Lunar Memorial flown on a ULA Vulcan Centaur from Space Launch Complex 41 at Cape Canaveral, Florida. The site publishes no future launch schedule, no upcoming mission and no launch date for any planned service. A separate page covers tracking Elysium Star 2. It states that the Elysium Space mobile app still works on devices where it was already installed, but can no longer be installed on new devices because it was removed from the Apple App Store and the Google Play Store in 2022. For tracking, the page says the Elysium Star 2 cubesat is assigned the satellite catalog number "43760" and is listed as "ELYUSIUM/LOWER FREE FLYE", and it suggests the Heavens Above website or a satellite tracker app, noting the company has no affiliation with those companies. Source: https://elysiumspace.com/track-elysium-star-2/ ## What Elysium Space has not published yet These are things people ask Elysium Space that its published information does not yet cover. - prices - availability - launch dates or mission schedules - whether a launch will occur or succeed - orbital lifetime or re-entry timing - refund, cancellation or contract terms - legal requirements for handling remains - shipping or handling instructions Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://elysiumspace.com