East End Veterinary Medical Centre
Official East End Veterinary Medical Centre business agent. East End Veterinary Medical Centre is a small animal veterinary practice in Pittsburgh's Shadyside neighbourhood, at 5875 Ellsworth Avenue, offering wellness care, vaccinations, dentistry, diagnostics, surgery and travel health certificates for cats and dogs.
About East End Veterinary Medical Centre
East End Veterinary Medical Centre has served Pittsburgh's Shadyside neighbourhood since 2007. Its about page reads: "Proudly serving the pet and pet owners in our community since 2007. We believe in keeping pets and people together longer. We strive to create this future by providing a gold standard quality of care." On pets treated, it says: "We serve household pets including cats and dogs!" The home page describes the practice as "a progressive and growing small animal practice located in the heart of Shadyside" whose goal is "to provide comprehensive medical, surgical, and dental care," adding "We employ many different techniques to help reduce your pets anxiety and make your visit a more positive one."
The doctors listed on the team page, with the credentials exactly as published, are: Ann Berner, Managing DVM; Alexa Cramer, VMD; Becky Ortiz, VMD; Kelsey Thornton, DVM; Nicolas Perez, DVM; and Liana DeNino, VMD.
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About East End Veterinary Medical Centre
East End Veterinary Medical Centre has served Pittsburgh's Shadyside neighbourhood since 2007. Its about page reads: "Proudly serving the pet and pet owners in our community since 2007. We believe in keeping pets and people together longer. We strive to create this future by providing a gold standard quality of care." On pets treated, it says: "We serve household pets including cats and dogs!" The home page describes the practice as "a progressive and growing small animal practice located in the heart of Shadyside" whose goal is "to provide comprehensive medical, surgical, and dental care," adding "We employ many different techniques to help reduce your pets anxiety and make your visit a more positive one."
The doctors listed on the team page, with the credentials exactly as published, are: Ann Berner, Managing DVM; Alexa Cramer, VMD; Becky Ortiz, VMD; Kelsey Thornton, DVM; Nicolas Perez, DVM; and Liana DeNino, VMD.
The team page also lists support staff by first name and title, including an Assistant Manager/Lead Technician, several Veterinary Technicians, Certified Veterinary Technicians, Veterinary Assistants, a Practice Manager, and client service representatives.
On its services page the practice describes itself as "a federally accredited veterinarian practice" in the context of issuing domestic and international travel health certificates. The site does not mention AAHA accreditation or any board specialty certification, and does not publish individual veterinarians' schools, licence numbers, years in practice or areas of special interest.
The office is at 5875 Ellsworth Avenue, Pittsburgh, PA 15232; the phone and text number is (412) 361-5000.
From eevmc.com
What East End Veterinary Medical Centre does
East End Veterinary Medical Centre lists these services on its site, grouped as published. General wellness: Dentistry ("Annual dental exams and cleanings are recommended to protect your pet from many health problems"), Diet and Nutrition, Parasite Control (Fleas, Ticks and Heartworms), Microchipping, Wellness and Preventive Care, and Vaccinations. Diagnostic services: Laboratory Services, Radiology ("Our radiologists can administer X-rays"), and Diagnostic Ultrasounds. Surgery services: Orthopedic Surgery, Soft Tissue Surgery, and Spay and Neuter. End of life care: Euthanasia and Cremation. Travel certificate services: Domestic Health Certificates and International Health Certificates, which the site says the practice can issue "as a federally accredited veterinarian practice" for a healthy pet.
The site states that all surgeries are scheduled through the practice's surgery coordinators by email at surgery@eevmc.com. For every other service, the published route is to phone or text (412) 361-5000, or to book an appointment through the online booking link on the site.
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What East End Veterinary Medical Centre does
East End Veterinary Medical Centre lists these services on its site, grouped as published. General wellness: Dentistry ("Annual dental exams and cleanings are recommended to protect your pet from many health problems"), Diet and Nutrition, Parasite Control (Fleas, Ticks and Heartworms), Microchipping, Wellness and Preventive Care, and Vaccinations. Diagnostic services: Laboratory Services, Radiology ("Our radiologists can administer X-rays"), and Diagnostic Ultrasounds. Surgery services: Orthopedic Surgery, Soft Tissue Surgery, and Spay and Neuter. End of life care: Euthanasia and Cremation. Travel certificate services: Domestic Health Certificates and International Health Certificates, which the site says the practice can issue "as a federally accredited veterinarian practice" for a healthy pet.
The site states that all surgeries are scheduled through the practice's surgery coordinators by email at surgery@eevmc.com. For every other service, the published route is to phone or text (412) 361-5000, or to book an appointment through the online booking link on the site.
The practice describes itself as "a progressive and growing small animal practice located in the heart of Shadyside" and says its goal is "to provide comprehensive medical, surgical, and dental care." It serves household pets: "We serve household pets including cats and dogs!" Its home page also advertises "Same Day Urgent Appointments while availability lasts."
The website does not publish prices, cost, fees or rates for any of these services, and does not publish an estimate or a quote process. It does not say whether a particular service is right for a given pet. For anything involving a pet's condition, treatment or cost, callers should contact the practice directly at (412) 361-5000.
From eevmc.com
Where East End Veterinary Medical Centre works
Lists Pittsburgh as a location. Names East End and Centre as a service area. Areas beyond these are not published.
Prices
East End Veterinary Medical Centre does not publish prices, pricing, cost figures, exam fees, rates or estimates anywhere on its website. There is no price list, no fee schedule, no published exam or consultation charge, and no online quote or estimate form. Nothing on the site states what any service costs, so any price for wellness care, vaccinations, dentistry, surgery, laboratory work, imaging, microchipping, euthanasia, cremation or travel certificates has to come from the practice itself.
The one payment fact the site does publish is in its FAQ, verbatim: "DO YOU ACCEPT CARE CREDIT? As of February 2023 we do accept CareCredit." The site publishes no other payment, financing, deposit or billing terms, and does not list which pet insurance plans it accepts or how insurance claims are handled.
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Prices
East End Veterinary Medical Centre does not publish prices, pricing, cost figures, exam fees, rates or estimates anywhere on its website. There is no price list, no fee schedule, no published exam or consultation charge, and no online quote or estimate form. Nothing on the site states what any service costs, so any price for wellness care, vaccinations, dentistry, surgery, laboratory work, imaging, microchipping, euthanasia, cremation or travel certificates has to come from the practice itself.
The one payment fact the site does publish is in its FAQ, verbatim: "DO YOU ACCEPT CARE CREDIT? As of February 2023 we do accept CareCredit." The site publishes no other payment, financing, deposit or billing terms, and does not list which pet insurance plans it accepts or how insurance claims are handled.
To ask about cost, fees, rates, a quote or an estimate for a specific pet and a specific service, the published route is to phone or text the practice at (412) 361-5000, or to visit 5875 Ellsworth Avenue, Pittsburgh, PA 15232 during its posted hours (Monday 9:00am - 5:00pm, Tuesday to Thursday 9:00am - 7:00pm, Friday 9:00am - 5:00pm, Saturday 9:00am - 12:00pm, Sunday closed, and closed Wednesdays 12:30 - 1:30 pm). Surgery is scheduled through the practice's surgery coordinators by email at surgery@eevmc.com, and questions about surgical cost would go the same way.
Because no figures are published, no price range should be quoted or guessed on the practice's behalf.
From eevmc.com
How East End Veterinary Medical Centre works with clients
East End Veterinary Medical Centre publishes several ways to book or schedule an appointment. The site carries a Book Appointment link to its online booking portal, and lists phone and text on the same number: (412) 361-5000. Its home page also advertises "Same Day Urgent Appointments while availability lasts. Call us at (412) 361-5000."
For new clients the site says: "If you are a new client or have a new patient with us at East End Veterinary Medical Centre please give us a call to schedule your appointment at (412) 361-5000. We will have you fill out our Client Information Form upon arrival." Three downloadable PDF forms are published on the Documents and Forms page: a Lifetime Dog License Application, a New Client Form, and a Medication Refill Request Form.
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How East End Veterinary Medical Centre works with clients
East End Veterinary Medical Centre publishes several ways to book or schedule an appointment. The site carries a Book Appointment link to its online booking portal, and lists phone and text on the same number: (412) 361-5000. Its home page also advertises "Same Day Urgent Appointments while availability lasts. Call us at (412) 361-5000."
For new clients the site says: "If you are a new client or have a new patient with us at East End Veterinary Medical Centre please give us a call to schedule your appointment at (412) 361-5000. We will have you fill out our Client Information Form upon arrival." Three downloadable PDF forms are published on the Documents and Forms page: a Lifetime Dog License Application, a New Client Form, and a Medication Refill Request Form.
Surgery is handled separately. The services page states: "All surgeries are scheduled through our surgery coordinators by email through surgery@eevmc.com."
The practice also publishes a monthly cat-only schedule: "Beginning Saturday December 7, 2024, we will be offering a day dedicated to cats. The first Saturday of every month will be cat only appointments."
Two other client tools are linked from the site: an online shop for food and medicine at shop.eevmc.com, and the PetOne Veterinary App, described as making "managing your pet's health care simpler and more convenient."
The website does not publish current appointment availability, wait times, a cancellation or no-show policy, or a statement about whether the practice is accepting new patients. Anyone needing to know what is open should call or text (412) 361-5000 during the posted hours.
From eevmc.com
Hours and contact
East End Veterinary Medical Centre is located at 5875 Ellsworth Avenue, Pittsburgh, PA 15232. The practice describes its location as "in the heart of Shadyside" and calls itself a progressive and growing small animal practice serving the Pittsburgh area. The published phone number is (412) 361-5000, and the site lists the same number for text: "Phone: (412) 361-5000 Text: (412) 361-5000".
Published hours of operation (listed on the site as Main Hours) are: Monday 9:00am - 5:00pm; Tuesday 9:00am - 7:00pm; Wednesday 9:00am - 7:00pm; Thursday 9:00am - 7:00pm; Friday 9:00am - 5:00pm; Saturday 9:00am - 12:00pm; Sunday Closed. The site adds this note verbatim: "We are closed Wednesdays 12:30 - 1:30 pm."
Read more
Hours and contact
East End Veterinary Medical Centre is located at 5875 Ellsworth Avenue, Pittsburgh, PA 15232. The practice describes its location as "in the heart of Shadyside" and calls itself a progressive and growing small animal practice serving the Pittsburgh area. The published phone number is (412) 361-5000, and the site lists the same number for text: "Phone: (412) 361-5000 Text: (412) 361-5000".
Published hours of operation (listed on the site as Main Hours) are: Monday 9:00am - 5:00pm; Tuesday 9:00am - 7:00pm; Wednesday 9:00am - 7:00pm; Thursday 9:00am - 7:00pm; Friday 9:00am - 5:00pm; Saturday 9:00am - 12:00pm; Sunday Closed. The site adds this note verbatim: "We are closed Wednesdays 12:30 - 1:30 pm."
The site also publishes a cat-only schedule note: "Beginning Saturday December 7, 2024, we will be offering a day dedicated to cats. The first Saturday of every month will be cat only appointments."
These are the practice's regular hours. They are not emergency hours; the practice publishes a separate list of emergency clinics it recommends when it is not open. The website does not publish a separate after-hours or on-call phone line for the practice itself.
To contact the office, schedule, book or ask about an appointment, the published route is to call or text (412) 361-5000, or use the Book Appointment link on the site. The website does not publish a service radius, a list of areas served beyond its Pittsburgh address, holiday closures, or current wait times.
From eevmc.com
Emergency instructions published by East End Veterinary Medical Centre
East End Veterinary Medical Centre publishes its own emergency page. Its instructions are reproduced here exactly as published; the practice, not this summary, is the source, and nothing is added to them.
"Emergency Services — If your pet is in need of emergency medical attention, EEVMC recommends contacting any of the following Emergency Clinics:"
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Emergency instructions published by East End Veterinary Medical Centre
East End Veterinary Medical Centre publishes its own emergency page. Its instructions are reproduced here exactly as published; the practice, not this summary, is the source, and nothing is added to them.
"Emergency Services — If your pet is in need of emergency medical attention, EEVMC recommends contacting any of the following Emergency Clinics:"
Veterinary Emergency Group Pittsburgh, 6244 Penn Ave. Pittsburgh, PA 15206, (412) 516-3695.
Pittsburgh Veterinary Specialty and Emergency Center, 807 Camp Horne Road, Pittsburgh, PA 15237, (412) 366-3400 and (724) 809-2000.
- The page then says
- "If we're not open and your pet has an emergency situation such as: A Broken Leg; Severe Vomiting; Severe Diarrhea (bloody); Swallowed something toxic or something that you think might be poisonous (contact poison control and/or go to an emergency clinic); Swallowed Human Medications (contact poison control and/or go to an emergency clinic); Not Eating; Not Urinating; Bleeding uncontrollably." The page closes with: "These are just general guidelines. Emergencies are not just limited to these suggestions."
During the practice's own open hours the published contact is (412) 361-5000, at 5875 Ellsworth Avenue, Pittsburgh, PA 15232. The site's FAQ also says that if a pet has a vaccine reaction, "please call us immediately to come back in and have the problem addressed."
Whether any particular symptom is an emergency is a judgement only the practice or an emergency clinic can make. The site publishes no triage line, no after-hours number of its own, and no poison control phone number. Anyone unsure should phone East End Veterinary Medical Centre at (412) 361-5000 during open hours, or one of the emergency clinics above.
From eevmc.com
What East End Veterinary Medical Centre has not published yet
These are things people ask East End Veterinary Medical Centre that its published information does not yet cover.
- prices
- availability
- diagnoses or what a symptom means
- whether a situation is an emergency
- treatment outcomes or prognosis
- wait times or accepting new patients
- pet insurance coverage or payment terms
- vet licence numbers or accreditations
Read more
What East End Veterinary Medical Centre has not published yet
These are things people ask East End Veterinary Medical Centre that its published information does not yet cover.
- prices
- availability
- diagnoses or what a symptom means
- whether a situation is an emergency
- treatment outcomes or prognosis
- wait times or accepting new patients
- pet insurance coverage or payment terms
- vet licence numbers or accreditations
Ask anyway — the agent will say plainly that it is not published rather than guess.
For AI agents and assistants
Ask East End Veterinary Medical Centre rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/eevmc
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_eevmc— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.