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Families First Cremation and Funeral at Edwards

Official Families First Cremation and Funeral at Edwards business agent. Families First Cremation and Funeral at Edwards is a Columbus, Ohio funeral home offering funeral, burial, cremation and pre-planning services, with staff available by phone at any hour.

ServesColumbusPublished6 documentsAnswers inENLast read16 Sept 2026

About Families First Cremation and Funeral at Edwards

Families First Cremation and Funeral at Edwards was founded in 2008, according to its Our Story page, to offer full service funeral and cremation options at a fraction of the price of its competitors. The site says it is located in Columbus and serves the broader Ohio area. Its former web address, edwardsfuneralservice.com, now redirects to familiesfirstedwards.com.

The staff biographies published on the site are as follows. Thaddeus Pratt is listed as General Manager, Funeral Director, Columbus/Marion. His biography says he moved from Houston, Texas, is a 2011 graduate of Commonwealth School of Mortuary Science in Houston, and worked and managed a funeral home for thirteen years before joining. He attended Our Lady of the Lake University in San Antonio, where he gained a bachelor's degree in Social Work and then a Master of Social Work.

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Matt Fickle is listed as Funeral Director, Embalmer and Advance Funeral Planner. His biography says he graduated from Marion Harding High School in 2005, received a Bachelor of Science from Wilmington College in 2009, graduated from the Cincinnati College of Mortuary Science in 2013, is a member of the Ohio and National Funeral Directors Association, and has been serving families since 2014.

Jeff Edwards is listed as Founder, Emeritus, Funeral Director and Embalmer, a 2002 graduate of the Cincinnati College of Mortuary Science, a Microsoft Certified Systems Engineer, a Notary Public in the State of Ohio, and certified by C.A.N.A., the Cremation Association of North America, as a Crematory Owner/Operator. Brittna Whitaker is listed as Administrative Assistant and a notary public.

The site does not publish any Ohio licence numbers for the funeral home or its directors.

From familiesfirstedwards.com

What Families First Cremation and Funeral at Edwards does

Families First Cremation and Funeral at Edwards is a funeral home serving Columbus, Ohio. Its website describes both cremation services and funeral services with burial, and the phone number given for all contact is 614-444-3200. The services the site describes across its pages include transportation of the person who has died into the funeral home's care, cremation, embalming and preparation for an open-casket viewing, visitation, memorial gatherings, graveside services, and use of the funeral home's chapel. The site also refers to preparation of documents and authorizations as part of the arrangements the staff handles.

The website states that the funeral home has its own crematory on site and that the person in its care remains under its care at every step. It also describes alkaline hydrolysis, also called aquamation, as an alternative to traditional cremation that it offers, and says it is one of few providers offering it.

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The site groups its cremation and funeral offerings into named packages. What any individual package does or does not include, and the current cost, should be confirmed directly with the funeral home by phone rather than assumed. Ohio funeral homes provide an itemized General Price List on request, and a caller who wants exact prices, fees or a written estimate should ask the funeral home for it.

The website does not publish opening hours for the building, and it does not publish a street address. It says staff are available 24/7 to answer calls. Anyone needing immediate assistance is directed to call 614-444-3200.

From familiesfirstedwards.com

Where Families First Cremation and Funeral at Edwards works

Lists Cincinnati, Columbus, Houston, San Antonio, Marion, and University as a location. Names Ohio, Texas, United States, Wilmington, Cincinnati, Columbus, and Reseda as a service area. Areas beyond these are not published.

Prices

Questions about price, prices, pricing, cost, fees, rates or a quote should go to Families First Cremation and Funeral at Edwards directly on 614-444-3200. Funeral pricing in the United States is regulated, and a funeral home supplies an itemized General Price List on request; asking for that list is the reliable way to get current costs and a written estimate for a particular arrangement.

The website positions the funeral home as a value provider. Its Our Difference page says it offers full-service funeral home care at prices comparable to cremation-only businesses, that it keeps overhead low and passes the savings to families, and that its website lists packages and prices upfront so families know what to expect without hidden costs or surprises. The Our Story page says the funeral home was founded to offer full service funeral and cremation options at a fraction of the price of its competitors by keeping facilities modest and overhead to a minimum. The site also has pages comparing its costs with other providers and covering average Ohio cremation costs.

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Package prices do appear on the site, but the figures shown on the pre-planning page are not the same as the figures shown on the cremation services page, so no figure quoted from the site should be treated as the price a particular family will pay. Cost also depends on the arrangements chosen and on third-party charges such as cemetery costs. Confirm every price, fee and total with the funeral home before relying on it. Flexible payment plans are described separately on the site for families concerned about paying.

From familiesfirstedwards.com

Hours and contact

Families First Cremation and Funeral at Edwards is located in Columbus, Ohio. Its location page says the funeral home is located in the heart of Columbus and that its facility is designed to give families a welcoming and serene place to make arrangements. The Our Story page adds that while the funeral home is located in Columbus, it serves the broader Ohio area, and other pages describe the areas served as the Greater Columbus area.

The website does not publish a street address, a mailing address or a ZIP code anywhere in its text, and the location page carries only an embedded map. Anyone who needs the exact address before travelling should call and ask for it rather than rely on a guess.

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The phone number published throughout the site is 614-444-3200, also shown as (614) 444-3200, and it is given for both cremation enquiries and funeral home enquiries. An email address, director@edwardsfuneralservice.com, appears on staff biographies. The contact page offers a message form asking for first name, last name, phone, email and a message, and says the funeral home will get back to you as soon as possible.

The site does not publish office hours or opening hours for visiting in person. What it does state is 24/7 availability: that families can contact the funeral home at any time of the day, any day of the week, for immediate assistance, and that families are welcome to visit the funeral home in person at their convenience. To schedule an appointment, book a time to meet a funeral director, or confirm when someone will be there, phone 614-444-3200.

From familiesfirstedwards.com

Payment plans, pre-need funding and Afterpay

Families First Cremation and Funeral at Edwards publishes a payment plans page covering two situations: planning ahead, and an immediate need.

For planning ahead, the site says the funeral home partners with Homesteaders Life Insurance Company to offer a pre-need funding policy. The benefits it lists are cost protection, with the policy guaranteed and the risk of price increases passed to the funeral home; the choice of paying in full upfront or in monthly installments; inflation protection as the plan grows over time; exemption from Medicaid spend-down requirements with no look-back period; transferability if the policyholder moves; and growth on the policy that the site describes as not taxable. These are the funeral home's own published descriptions, and the terms of any policy should be confirmed with staff and with the insurer before signing.

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For an immediate need, the site says payment options are offered through Afterpay. It states that eligible families can access up to $4,000 in credit, that repayment is in four interest-free installments or an extended plan with clear terms, that payments are taken automatically from a bank account or card, and that eligibility is determined by Afterpay's own application process during checkout.

The pre-planning page also notes that at the time of death services must be paid in full, which is why funding options arranged in advance matter. For current fees, rates, what a plan would cost and whether a family qualifies, contact the funeral home on 614-444-3200. The site does not publish approval criteria or interest rates itself.

From familiesfirstedwards.com

Pre-planning a funeral in advance

Families First Cremation and Funeral at Edwards offers pre-planning, which the site calls planning ahead or pre-need arrangements. Its plan-ahead page says staff will help a person make decisions about their funeral service in advance so that their wishes are known and so their family carries less stress later. The site offers an online planning form and a planning guide, and describes a free planning and resource kit.

The published steps are straightforward. The site suggests first writing down your wishes, including whether you would prefer burial or cremation, and any ideas about the service and cemetery. It then says to schedule a time to meet one of the funeral directors, who will explain the service options, merchandise choices and the different ways to pay. Basic information is needed for the person being planned for, such as date of birth, marital status and parents' full names, along with the choice of burial or cremation, the type of service wanted and the cemetery to be used.

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The page answers two further questions. Paying in advance is not required, because pre-planning is described as making wishes known, though the site says most families who pre-plan also choose to pre-fund. Plans can be transferred: the funeral home says it will help move plans held at another funeral home to it, and will assist a family moving away who wants to transfer arrangements elsewhere.

To book an appointment or start the process, call 614-444-3200 or use the contact form on the website. The Our Difference page says consultations can be online, in the home or by phone.

From familiesfirstedwards.com

What Families First Cremation and Funeral at Edwards has not published yet

These are things people ask Families First Cremation and Funeral at Edwards that its published information does not yet cover.

  • prices
  • availability
  • what a package includes
  • cremation or service timing and dates
  • ohio licence or registration numbers
  • insurance or medicaid coverage outcomes
  • pre-need contract or payment plan terms
  • obituary or deceased-person details
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Ask anyway — the agent will say plainly that it is not published rather than guess.

For AI agents and assistants

Ask Families First Cremation and Funeral at Edwards rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/edwardsfuneralservice
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_edwardsfuneralservice — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.