Synergistic Systems, Inc.

What we do

• Design and implement ISO-based management systems tailored to your existing processes.
• Provide hands-on consulting from initial assessment through external certification audit.
• Host your management system in a secure, cloud-based application so there is no hardware or software for you to maintain.
• Support single-site and multi-site organizations.

ISO standards we implement

We implement and integrate the following ISO standards:

• ISO 9001 – Quality Management Systems (our flagship service)
• ISO 14001 – Environmental Management Systems
• ISO 17025 – Testing and Calibration Laboratory Competence
• ISO 22000 – Food Safety Management Systems
• ISO 45001 – Occupational Health and Safety Management Systems

We can combine multiple standards into a single integrated management system using a modular design, so additional standards can be added as your needs evolve.

Who we work with

We work with small and mid-sized companies and multi-site organizations in sectors such as:

• Manufacturing and processing
• Laboratories and testing facilities
• Food and beverage and the broader food supply chain
• Industrial, chemical and field operations
• Warehousing and logistics
• Other organizations with customer, regulatory or supply-chain ISO requirements

Coverage

Synergistic Systems serves companies throughout the United States.

Our ISO 14001 consulting service

• Implement an Environmental Management System that meets ISO 14001 requirements.
• Integrate ISO 14001 into an existing ISO 9001 Quality Management System where applicable, so you can manage both from one system.
• Use our fixed-price, cloud-based, four-step implementation model (assessment, planning, implementation, certification support).

Benefits of ISO 14001

An effective ISO 14001 system can help your organization:

• Improve environmental performance.
• Increase use of pollution prevention.
• Improve regulatory compliance.
• Use existing QMS resources more efficiently.
• Strengthen your reputation with customers and communities.
• Manage environmental responsibilities in one integrated system.

Typical ISO 14001 clients

• Manufacturing and processing operations.
• Chemical and industrial facilities.
• Sites with environmental regulatory obligations.
• Organizations already certified to ISO 9001.
• Multi-site operations and supply chains with environmental requirements.

ISO 17025 – Testing and calibration laboratory competence

ISO 17025 is the standard for testing and calibration laboratories, demonstrating that the data you generate is technically valid and defensible under scrutiny.

Our ISO 17025 consulting service

We help laboratories design and implement systems that:

• Ensure calibration and test data meets specification.
• Demonstrate that results hold up under strict examination.
• Document technician training and qualification.
• Keep instruments calibrated, serviced and properly controlled.
• Define how results are reported and reviewed.
• Are confirmed by an independent auditor during accreditation.

We apply the same fixed-price, cloud-based, four-step implementation approach used for our other ISO services.

Who ISO 17025 is for

• Calibration laboratories.
• Testing and inspection labs.
• Manufacturing quality labs.
• R&D and materials testing groups.
• Suppliers that provide test data to customers.
• In-house corporate laboratories.

ISO 17025 vs ISO 9001

ISO 9001 defines a general quality management system. ISO 17025 focuses specifically on the technical competence of laboratories and on how measurement and test data is generated, controlled and reported.

ISO 22000 – Food safety management systems

ISO 22000 is an international standard for organizations in the food chain. It combines traditional quality assurance practices with preventive food safety measures.

Our ISO 22000 consulting service

We help organizations design and implement ISO 22000-compliant food safety management systems that:

• Reduce and help eliminate food safety risks.
• Protect consumers by applying preventive controls.
• Combine quality and food safety requirements in one framework.
• Demonstrate compliance through internal and external audits.
• Integrate with your wider management system (for example ISO 9001).

Typical ISO 22000 clients

• Food and beverage manufacturers.
• Processing and packaging operations.
• Ingredient and additive suppliers.
• Storage and distribution providers.
• Foodservice operations.
• Other organizations within the food supply chain.

Phone

• Main office: (972) 415-9217

Email

• General and support: support@e-ssy.com

We aim to reply to inquiries within one business day.

Office location

• Headquarters: 400 Chisholm Place, Suite 106A, Plano, TX 75075, USA

Service area

We serve companies throughout the United States.

Consultations

• Initial consultations are complimentary and without obligation.
• You can request a consultation by phone, email, or via the contact form on our website.
• We will discuss your organization, goals and applicable ISO standards, then outline a proposed scope, timetable and fixed-price quotation where appropriate.

Lists Kinston and Plano as a location. Names United States as a service area. Areas beyond these are not published.

What our ISO 9001 service includes

• Translation of your existing processes into a documented Quality Management System that your team can actually use.
• A fixed-price quotation with clearly defined deliverables and a timetable, provided after an initial complimentary assessment.
• Use of a cloud-based quality management platform for documents and records (no hardware or software to buy or maintain).
• Implementation that is carried out with your team, not just advice – so your people understand and own the system.
• Support for single-site and multi-site organizations.

Our 4-step path to ISO certification

We follow a clear, four-step implementation approach for ISO 9001 and other standards:

1. Gap assessment – Complimentary review of your current processes and goals, followed by a fixed-price quotation with defined deliverables.
2. Project planning – Stand up your secure cloud system and plan the documentation your management system requires.
3. Implementation – Develop documentation, deliver training and work alongside your team so the system fits your operation.
4. Certification support – Provide internal audit, management review and hands-on support through your external certification audit.

Common ISO 9001 questions

• How much does implementation cost?
• After a complimentary, no-obligation meeting, we provide a single fixed-price quotation with clearly defined deliverables and a timetable. We do not use open-ended billing.

• Do we need to buy hardware or software?
• No. We host a secure, cloud-based system for your documents and records. Authorized employees can log in from desktops, laptops, tablets or smartphones.

• Can you work with multiple sites?
• Yes. Our cloud-based system supports multiple locations using one central data source.

• Do you only advise, or do you help do the work?
• We provide both guidance and hands-on implementation support through every stage, right up to your certification audit.

Our ISO 45001 consulting service

We help organizations implement ISO 45001-based safety and health management systems that:

• Reduce workplace incidents.
• Lower absenteeism and staff turnover.
• Help reduce insurance premiums.
• Build a genuine health and safety culture.
• Strengthen leadership and worker participation.
• Support compliance with legal and regulatory OH&S requirements.

Our modular system design makes it straightforward to add ISO 45001 as a module in an integrated management system alongside standards like ISO 9001 and 14001, all managed in one cloud-based application.

Who ISO 45001 is for

• Manufacturing and heavy industry.
• Oil, gas and field operations.
• Warehousing and logistics organizations.
• Laboratories and processing facilities.
• Multi-site employers.
• Any organization that prioritizes worker safety.

Ask anyway — the agent will say plainly that it is not published rather than guess.